426 Birch Lane, Richardson, TX 75081
For more information about senior living options: (844) 490-3973
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The PT Trevor was great with the patient's husband, being very understanding and helpful. Carol was the other PT, and she was good. Nurse Emily was very good and very helpful, guiding them on what to watch for.
They accuse the company of refusing to pay staffing agencies and engaging in deceptive practices. They complain about a two-week wait to start therapy, with only a brief five-minute visit and no follow-up. They report that replacements were not sent when staff went on vacation, and the third substitute left after ten minutes, abandoning the client. They describe the agency as unprofessional for not completing proper paperwork and for giving the runaround, with poor phone communication. They say the company's customer service is awful and unprofessional, making services unavailable for clients. They state they experienced the worst customer service, noting a need for reliable service for a 91-year-old father. They recount repeated no-shows and lack of communication about visits, including missed appointments with no explanation.Guardian Angels Group Home in Richardson is best suited for seniors who want a small, home?like environment and can rely on targeted rehabilitative care when it's actually delivered. The strongest case for this community rests on the presence of skilled practitioners who show up and do good work: Trevor the physical therapist stands out for his understanding and helpful approach, Carol the physical therapist earns steady praise, and Nurse Emily is noted for being capable and responsive. When these professionals are in place, residents can receive meaningful therapy and attentive nursing care that families value. This setting can work for families willing to take an active role in coordinating services and pressing for timely therapy sessions.
Those who should consider alternatives are families that need dependable, seamless service delivery without constant monitoring. The most important red flag here is the reliability and consistency of therapy initiation and ongoing coordination, not merely the quality of individual clinicians when they are present. If a resident relies on steady scheduling, guaranteed therapy starts, and timely administrative handling, this community may prove too unpredictable. Families uncomfortable with repetitive delays, missed visits, or protracted paperwork processes should explore options with more robust systems for therapy onboarding and ongoing care coordination.
The positive attributes of the skilled therapy and nursing staff do offset some, but not all, of the dominant drawbacks. Where Trevor, Carol, and Emily deliver real value - honest communication, competent therapy, and practical nursing support - these strengths often cannot fully overcome the frustration created by inconsistent therapy initiation and gaps in care logistics. The benefit of having capable clinicians available is meaningful, yet it is undermined when other elements, such as reliable scheduling and clear invoicing, fail to keep pace. In practical terms, the resident can experience genuine improvement in mobility and health when therapy is actually delivered, but that payoff is contingent on a level of administrative reliability that is not consistently present.
The most troubling patterns revolve around administrative and coordination failures. Messy or missing paperwork, repeated delays in starting therapy, replacements not showing up when staff are on vacation, and poor communication with families and external agencies create real risk. Reports of unreturned calls, missed appointments, and inconsistent caregiver availability translate into wasted weeks and uncertain care plans. When these issues escalate, families face not only frustration but real concerns about continuity of care, accountability, and the ability to track progress or address slipping health conditions in a timely fashion.
Prospective residents should enter with a clear plan for how to manage care coordination. Inquire about a concrete therapy schedule with guaranteed start and backup coverage, especially during staff vacations. Request a dedicated point person for family communication and a written policy on how outside agencies are engaged and invoiced. Confirm what happens if a therapist is unavailable - are internal staff or trusted substitutes guaranteed to step in, and within what timeframe? Evaluate the community's track record with billing and agency relationships, and seek recent references who can attest to consistency over several weeks, not just a single positive interaction. A visit with candid questions about these processes will reveal whether the care environment matches the clinical strengths already observed.
Overall, Guardian Angels may suit families comfortable with hands-on oversight and proactively managing the care workflow. For residents whose needs demand consistent therapy access, prompt administrative follow-through, and reliable scheduling across multiple weeks, alternatives with stronger, integrated operations are a safer bet. The on?site clinicians offer genuine value when present, but the frequency and predictability of that presence - along with the accompanying administrative backbone - are the decisive factors. The best-fit decision hinges on whether families are prepared to champion the care plan, navigate the administration, and demand concrete guarantees that therapy and care will be delivered on a dependable timetable.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (9 miles away) Dallas-Fort Worth International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Richardson, Texas, Guardian Angels Group Home is a warm and inviting assisted living community that offers exceptional care and support to seniors in need. Our board and care home provides a comfortable and homelike environment where residents can feel at ease and enjoy their golden years.
At Guardian Angels Group Home, we offer a range of care services to meet the individual needs of our residents. Our dedicated staff provides assistance with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that each resident receives the necessary medical attention. For those with diabetes or special dietary restrictions, we provide personalized meal preparation and services.
Our amenities are designed to enhance the overall well-being of our residents. With a fully furnished living space, residents can settle into their new home without any hassle. Our dining room provides a welcoming space for shared meals and social interaction. The outdoor garden area allows residents to enjoy fresh air and nature at their leisure. Wi-Fi/high-speed internet is also available for residents to stay connected with loved ones.
To keep our residents engaged and entertained, we offer scheduled daily activities that cater to their interests and abilities. Whether it's participating in group exercises or enjoying a movie night at one of the nearby theaters, there's always something fun happening at Guardian Angels Group Home.
Convenience is another aspect we prioritize for our residents. We have two cafes nearby for those looking for a quick bite or catch up with friends over coffee. With multiple pharmacies in close proximity, medication management becomes seamless. Additionally, transportation arrangements are readily available for medical appointments or general outings.
Nearby amenities further add to the appeal of our community. From parks for leisurely strolls to restaurants offering delicious cuisine options, there's never a shortage of things to do or places to explore around Guardian Angels Group Home.
When it comes to choosing an assisted living community that provides compassionate care in a comfortable setting, look no further than Guardian Angels Group Home in Richardson, TX.
Guardian Angels Group Home is located at 426 Birch Lane, Richardson, TX 75081 in Dallas County, Texas
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