Allegro Assisted Living Services Of Texas

Pros

• The facility boasts great nurses and provides impeccable care, giving families peace of mind.
• Residents are well cared for by loving and attentive staff who treat them like family.
• The environment is relaxing, gorgeous, clean, and home-like, creating a pleasant atmosphere for residents.
• Owners Al and Julia are exceptional, ensuring that their residents receive the highest quality of care.
• Families feel reassured knowing there are security features in place to monitor residents' safety and well-being.
• Many reviewers express happiness with the care provided and recommend the facility to others looking for assisted living options.

Cons

• They do not trust this facility with their loved ones due to poor care, including a reported incident of staff putting inappropriate substances in a feeding tube.
• There were allegations of neglect, as the individual’s father sat in vomit and blood for over an hour without assistance.
• A family member reported witnessing an assault on their mother by a caretaker, and stated that the owners did nothing after being notified.
• They described the facility as more like a babysitting place rather than providing quality care, contrary to what was advertised.
• The owners were accused of dismissing negative feedback and prioritizing profit over care quality.
• Concerns were raised about the lack of knowledgeable staff caring for residents, leading to potentially life-threatening situations.
• Overall dissatisfaction expressed despite initial impressions of cleanliness and security features due to serious issues encountered during their stay.

Review

The experience of families with loved ones in assisted living facilities can vary significantly, as reflected in the reviews for multiple establishments. On one hand, many reviewers express immense gratitude and affection for the care their relatives receive, highlighting the compassionate staff and welcoming environments. For instance, several testimonials mention how nurses and caregivers treat residents like family members. Many emphasized that the attention and quality of care provided are exceptional compared to other facilities they had experienced; one reviewer specifically noted that their loved one’s health improved due to personalized meal planning tailored for diabetes management.

Readers wrote from the perspective of long-term residents, with one particular note mentioning a mother's stay at Allegro for over a year and her remarkable level of care by staff who feel more like family than caregivers. The reviewers frequently described the facility as beautiful, clean, and serene—ideal traits that foster relaxation not only for residents but also peace of mind for their families. They expressed deep appreciation toward ownership—Al and Julia—who were seen as embodying a commitment to high-quality service. The inviting home-like atmosphere was contrasted against larger institutions where beauty didn’t equate to genuine care or emotional support.

In stark contrast to these positive experiences are troubling accounts from dissatisfied families. One particularly shocking review shared details about neglectful incidents that led to serious medical emergencies; this reviewer called attention to alleged mistreatment after observing caretakers administer inappropriate substances via a feeding tube. Critical allegations included inadequate monitoring, leading to distressing outcomes such as prolonged periods in unsanitary conditions without intervention. This review expresses anger toward facility management's failure to address these issues seriously, culminating in police involvement after an assault incident.

Amidst these contrasting narratives lies discussions about security measures within various facilities aimed at ensuring resident safety. Several reviews point out comprehensive surveillance features designed to aid caregivers in providing timely assistance during emergencies—a detail that instills confidence among families concerned about their loved ones' well-being when they cannot be present themselves.

Numerous accounts acknowledge personalized communication with owners or managers when issues arise—a factor which appears vital in maintaining transparency between caregivers and residents’ families while building trust within these relationships. Regular updates via email on rates indicate consistent outreach efforts by facility owners interested in keeping lines of communication open; however, some reviewers argue that such practices may sometimes mask underlying deficiencies in care quality.

The overall impression drawn from these reviews reveals how pivotal both attentive care and optimal oversight are in shaping families' perspectives on assisted living facilities. While some establishments radiate warmth through intimate caregiver-resident connections backed by solid infrastructural support systems, others face severe criticism rooted in reported neglect or misconduct that could have far-reaching implications on residents' health outcomes and emotional well-being. As prospective clients read through this spectrum of experiences—both uplifting tales of gratitude alongside cautionary tales—they are likely left contemplating essential qualities that constitute a truly commendable assisted living environment: compassion, accountability, transparency, safety measures, and an unwavering dedication to serving residents with dignity.

This part of Plano, Texas is a convenient and bustling area with a variety of amenities nearby. There are several pharmacies within a short distance, ensuring easy access to medication and healthcare supplies. The numerous parks in the area offer opportunities for outdoor recreation and relaxation, perfect for enjoying nature and staying active. Additionally, there are several cafes and restaurants offering diverse dining options, as well as physicians' offices and hospitals for quality healthcare services. Places of worship provide spiritual support, while theaters offer entertainment options. Overall, this neighborhood provides a well-rounded environment that could be appealing for seniors looking for a vibrant community to live in.

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.6 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2 miles)
• Walgreens (2.2 miles)

Parks

• Memorial Park (1.5 miles)
• Hoblitzelle Park (2.3 miles)
• Russell Creek Park (2.9 miles)
• Windhaven Meadows Park (2.9 miles)
• Coyote Creek Park (4.4 miles)
• Twin Creeks Park (4.6 miles)
• Arbor Hills Nature Preserve (5.2 miles)

Cafes

• Mozart Bakery (1.7 miles)
• Red Truck Cafe (2.7 miles)
• Mimi's Star Cafe (3.6 miles)
• Starbucks (4.1 miles)
• Starbucks (4.2 miles)
• 85C Bakery Cafe (4.8 miles)

Restaurants

• Braum's (1.7 miles)
• Eddie's Diner (1.9 miles)
• Sonic Drive-In (2.6 miles)
• In-N-Out Burger (3.4 miles)
• King Buffet (3.4 miles)
• Chuy's (3.5 miles)
• The Holy Grail Pub (3.7 miles)

Physicians

• Dhat (2.1 miles)
• The ENT & Allergy Centers of Texas (2.2 miles)
• Dallas Associated Dermatologists (2.5 miles)
• Eminent Medical Center (3.6 miles)
• Plano Orthopedic & Sports Medicine Center (3.6 miles)
• Cornea Associates of Texas (3.9 miles)
• Touchstone Imaging Plano (4.2 miles)

Hospitals

• The Heart Hospital Baylor Plano (3 miles)
• Baylor Scott & White Medical Center (4.4 miles)
• Texas Health Presbyterian Hospital Plano (4.5 miles)

Places of Worship

• Chase Oaks Church (3.8 miles)
• Shiloh Missionary Baptist Church (4.1 miles)
• Prestonwood Baptist Church (5 miles)
• One Community Church (5.1 miles)

Theaters

• Cinemark (3.9 miles)
• Cinemark Holdings (4.2 miles)