Elan Westpointe

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  • Interior

    A spacious and elegantly designed dining room with wooden floors, ceiling beams, and well-arranged tables and chairs.
  • Decor

    A modern conference room with arranged seating and a large television.
  • Living Room

    A welcoming seating area with modern furnishings and a cozy atmosphere.
  • Building

    An apartment complex with a prominent entrance sign against a clear blue sky.
  • Bedroom

    A cozy bedroom with floral bedding, featuring a window with blinds and a bedside lamp.
  • Windows

    A quiet library reading room with tables, chairs, and bookshelves.
  • Lighting

    A spacious and well-lit interior room with wooden floors, furnished with tables and chairs.
  • Artwork

    A spacious and accessible bathroom with grab bars, featuring a toilet and shower area.
  • Floor Plan

    A floor plan of a two-bedroom apartment with a living/dining area, kitchen, and bathroom.
  • Salon

    A modern hair salon interior with styling stations, mirrors, and seating.
  • Wood Paneling

    A coffee counter with wood paneling, decorated with balloons.

Elan Westpointe

2140 Independence Drive, New Braunfels, TX 78132

For more information about senior living options: (844) 490-3973

4.4 from 80 reviews
5 stars
54
4 stars
16
3 stars
5
2 stars
1
1 stars
4

Assisted Living Memory Care

Pricing

Elan Westpointe offers competitive pricing for various room types, reflecting both the quality of its amenities and the regional market. For instance, a studio apartment at Elan Westpointe is priced at $4,030, which is slightly lower than the county average of $4,216 but higher than the state average of $3,758. In contrast, one-bedroom units are listed at $4,635 - substantially above Guadalupe County's average of $3,648 and marginally higher than Texas's average of $3,761. The two-bedroom accommodations are priced at $6,070, well above both county and state averages of $4,926 and $4,215 respectively. Overall, while Elan Westpointe may carry a higher price tag for larger units compared to local and state counterparts, it positions itself as a premium option that likely encompasses enhanced services and community experiences.

Room TypeElan WestpointeGuadalupe CountyTexas
Studio$4,030$4,216$3,758
1 Bedroom$4,635$3,648$3,761
2 Bedrooms$6,070$4,926$4,215

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    Overall Review

    Pros

    • pro The apartments at Elan Westpointe are very attractive, with a variety of convenient features and amenities that residents appreciate.
    • pro The staff is described as exceptional, caring, and responsive to the needs of residents, creating a supportive environment.
    • pro The community offers impressive dining facilities, including meals that are often praised for being outstanding.
    • pro Visitors noted the cleanliness and well-maintained state of the facility, contributing to a positive overall impression.
    • pro Residents can enjoy a range of activities and social events, such as happy hour, which foster a fun and engaging community atmosphere.
    • pro The tour guides were knowledgeable and enthusiastic, providing thorough information about the community's offerings and amenities.
    • pro Many comments highlighted the warm and welcoming atmosphere created by both staff and other residents within the community.

    Cons

    • pro The management at Elan Westpointe has undergone multiple turnovers, leaving the staff short-handed and lacking a sense of urgency.
    • pro The quality of food has been consistently described as inadequate, with residents expressing disappointment in the promised gourmet meals.
    • pro There have been significant maintenance issues, such as lack of hot water and prolonged repair times for leaks.
    • pro Housekeeping services are lacking, requiring residents or their families to manage cleaning and laundry themselves.
    • pro Transportation services for appointments are unavailable, forcing residents to rely on family members for assistance.
    • pro Activities and engagement vary greatly depending on lockdowns, leading to inconsistent experiences for residents.
    • pro Several residents have experienced poor culinary service, including nights where they had to order out due to unsatisfactory meal preparation.
    • pro Some residents feel sorry for others without family nearby who cannot fill the gaps in care and support.

    Review

    Elan Westpointe has received a mixed bag of reviews from its residents and prospective residents, reflecting a blend of praise for its facilities and serious concerns regarding management and consistency of care. Many visitors were impressed by the modern appearance of the community and the variety of amenities available. One reviewer noted that the apartments—available in one-bedroom and two-bedroom formats—were visually appealing, with well-kept common areas designed to foster a sense of community. The lounge area felt inviting, while the cafeteria resembled a restaurant with an impressive menu. Activities provided throughout the facility also garnered positive feedback, suggesting that there are numerous opportunities for resident engagement.

    However, recent leadership turnover has raised concerns among family members considering Elan Westpointe for their loved ones. Since their arrival in April, families have observed three changes in management and two changes in office management—a situation creating instability that some believe compromises service quality. Reports indicate that despite efforts to stabilize operations, staff shortages remain an issue. This sense of urgency appears to be lacking according to some reviewers, making it difficult for residents to receive timely assistance when needed.

    Positive experiences have been highlighted regarding staff interactions during tours. Many potential residents praised the kindness and attentiveness of staff members they encountered during visits or tours. Certain reviewers appreciated how guides took time to address questions thoroughly and demonstrated enthusiasm for their roles within the facility. Cleanliness was another repeated theme; several reviews mention cleanliness not only in private apartments but also in shared spaces like dining areas and outdoor facilities.

    On the flip side, some family members expressed disappointment at what is perceived as inadequate food quality—a critical factor for many considering assisted living options. Despite previous assurances about having a competent chef on staff who would provide gourmet meals, many find that this promise has not been realized consistently. Families reported frustrations where meals ranged from unsatisfactory to simply not meeting expectations; one review cited an instance where pizza had to be ordered due to poor food preparation availability on-site.

    Concerns over maintenance and basic utilities were also alarming for some families who had loved ones residing at Elan Westpointe. Instances such as prolonged periods without hot water or delays in necessary repairs suggest deficiencies in maintenance services that could negatively affect residents’ comfort—and even safety—in their living spaces. These issues are compounded by understaffing problems that have led some families to seek out private nursing care solutions or handle household tasks themselves.

    Overall, while there are aspects of Elan Westpointe—like its aesthetic appeal, certain staff member interactions, and planned activities—that shine brightly through resident experience reviews; an underlying current of dissatisfaction regarding management stability, food quality, maintenance responsiveness, and staffing adequacy cannot be ignored. For prospective residents seeking a supportive environment with reliable care structures, careful consideration is advised before making commitments amidst these ongoing uncertainties plaguing Elan Westpointe's operation dynamics post-COVID-19 pandemic era challenges.

    Features

    Housing

    • 128 resident community capacity 128 resident community capacity
    • 1-bedroom apartments 1-bedroom apartments
    • 2-bedroom apartments 2-bedroom apartments
    • Studio apartments Studio apartments

    Types of Care

    • Assisted Living Assisted Living
    • Memory Care Memory Care

    Pets

    • Cats allowed Cats allowed
    • Dogs allowed Dogs allowed

    Amenities

    • Activities off-site Activities off-site
    • Activities on-site Activities on-site
    • Air-conditioning Air-conditioning
    • Beautician on-site Beautician on-site
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Cafe Cafe
    • Computer center Computer center
    • Devotional services off-site Devotional services off-site
    • Devotional services on-site Devotional services on-site
    • Dining room Dining room
    • Financing advice Financing advice
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Ground floor units Ground floor units
    • Guasts at mealtime Guasts at mealtime
    • Guest parking Guest parking
    • Handicap accessible Handicap accessible
    • Hiking trails Hiking trails
    • Home sale assistance Home sale assistance
    • Housekeeping services Housekeeping services
    • Indoor common areas Indoor common areas
    • Kitchenette Kitchenette
    • Laundry Laundry
    • Move-in coordination Move-in coordination
    • Outdoor common areas Outdoor common areas
    • Outdoor space Outdoor space
    • Overnight guests Overnight guests
    • Party space Party space
    • Private bathrooms Private bathrooms
    • Private cleaning services Private cleaning services
    • Resident parking Resident parking
    • Respite or short term stays offered Respite or short term stays offered
    • Restaurant-style dining Restaurant-style dining
    • Security gate Security gate
    • Small library Small library
    • Spa Spa
    • TV room TV room
    • Telephone Telephone
    • VA Benefits Consultation VA Benefits Consultation
    • Wellness center Wellness center
    • Wheelchair accessible showers Wheelchair accessible showers
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation & parking Transportation & parking
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Ambulatory care Ambulatory care
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Coordination with health care providers Coordination with health care providers
    • Dementia waiver Dementia waiver
    • Diabetes diet Diabetes diet
    • Diabetic care Diabetic care
    • Hospice waiver Hospice waiver
    • Incontinence care Incontinence care
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Mild cognitive impairment Mild cognitive impairment
    • Special dietary restrictions Special dietary restrictions
    • Specialized memory care programming Specialized memory care programming
    • Transportation arrangement (medical) Transportation arrangement (medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Dining

    • Diabetes diet Diabetes diet
    • Guest meals Guest meals
    • International cuisine International cuisine
    • Meals provided Meals provided
    • Professional chef Professional chef
    • Restaurant style dining Restaurant style dining
    • Room service Room service
    • Special dietary restrictions Special dietary restrictions
    • Vegetarian Vegetarian

    Activities

    • Activities off-site Activities off-site
    • Art classes Art classes
    • Arts and crafts Arts and crafts
    • Book club Book club
    • Catholic services Catholic services
    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Cooking classes Cooking classes
    • Cooking club Cooking club
    • Day trips and outings Day trips and outings
    • Devotional activities offsite Devotional activities offsite
    • Devotional activities on-site Devotional activities on-site
    • Educational speakers / life long learning Educational speakers / life long learning
    • Fitness programs Fitness programs
    • Games Games
    • Gardening club Gardening club
    • Karaoke Karaoke
    • Live musical performances Live musical performances
    • Live well programs Live well programs
    • Other religious services Other religious services
    • Planned day trips Planned day trips
    • Protestant services Protestant services
    • Religious services Religious services
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities
    • Stories Stories
    • Tai Chi Tai Chi
    • Visiting chaplain or priest Visiting chaplain or priest
    • Wii bowling Wii bowling
    • Yoga / chair yoga Yoga / chair yoga

    Languages Spoken

    • English English

    Description

    Elan Westpointe in New Braunfels, TX is an assisted living community that offers various types of housing options, including 2-bedroom apartments and studio apartments. The community specializes in providing memory care for individuals with dementia and Alzheimer's disease.

    Residents at Elan Westpointe can enjoy a wide range of amenities designed to enhance their quality of life. These include on-site activities, air-conditioning, a beautician and beauty salon, cable or satellite TV, a cafe, community-operated transportation, a computer center, devotional services both on-site and off-site, a dining room, financing advice, a fitness room, fully furnished living quarters, a gaming room, gardens and hiking trails for outdoor relaxation and exercise.

    Other amenities offered at Elan Westpointe include ground floor units for easy accessibility, guest accommodations during mealtime or overnight stays, guest parking spaces for visitors' convenience, handicap accessibility throughout the community premises including wheelchair accessible showers. Housekeeping services are provided to ensure a clean living environment. Laundry facilities are available for residents' convenience.

    The community also offers move-in coordination assistance to ease the transition process. Outdoor common areas provide additional space for relaxation and socializing. Party spaces are available for special occasions or gatherings. Private bathrooms ensure privacy and comfort. Private cleaning services offer personalized attention to individual needs.

    Residents can benefit from respite or short-term stays if needed. Restaurant-style dining is provided with professional chefs offering international cuisine and catering to special dietary restrictions such as vegetarian diets. Security gates ensure the safety of residents within the community.

    Elan Westpointe offers various care services including 24-hour call systems monitored by dedicated staff members providing supervision around the clock. Assistance with daily activities such as bathing, dressing, transfers is readily available. The staff coordinates with health care providers to ensure comprehensive care for each resident's unique needs.

    Specific care services cater to individuals with dementia or cognitive impairments such as specialized memory care programming and mental wellness programs. Medication management is available for residents requiring assistance with their medications. Diabetes care and dietary management are provided, as well as incontinence care for those who need it.

    Transportation arrangements, both non-medical and medical, are offered to ensure residents can attend doctors' appointments or other outings as needed. The community also provides VA Benefits Consultation for eligible individuals. A wellness center offers various fitness programs, while a small library and TV room provide additional entertainment options.

    Dining at Elan Westpointe offers delicious meals prepared by professional chefs in a restaurant-style setting. Room service is available upon request. Guest meals can be arranged for visitors to enjoy meals with residents.

    The community promotes an active lifestyle through a variety of activities such as art classes, crafts, book clubs, cooking classes and club, day trips and outings, fitness programs, games, gardening clubs, karaoke sessions, live musical performances, live well programs promoting healthy habits, religious services including both Catholic and Protestant services on-site or at nearby places of worship if desired.

    Elan Westpointe is conveniently located near several parks offering opportunities for outdoor recreation. Numerous pharmacies and physicians are located nearby ensuring easy access to healthcare professionals. Restaurants are in close proximity for dining options. Transportation services are readily available in the area.

    Overall, Elan Westpointe offers a comprehensive assisted living community providing housing options suitable for various needs along with specialized memory care services. With numerous amenities and activities available to promote well-being and engagement, residents can enjoy a comfortable and fulfilling lifestyle surrounded by compassionate caregivers.

    Nearby Places of Interest

    Located in the heart of New Braunfels, Texas, this area offers a variety of amenities that cater to seniors looking for convenience and comfort. With a range of restaurants nearby such as Whataburger, Las Fontanas Mexican Kitchen, and McAdoo's Seafood Company, residents have plenty of dining options to enjoy. For medical needs, there are several physicians offices and pharmacies within close proximity, ensuring easy access to healthcare services. Additionally, there are beautiful parks like Landa Park and Hinman Island Park for leisurely walks or picnics. Places of worship such as Saints Peter & Paul Church provide spiritual fulfillment for those seeking community connection. For more specialized care, hospitals like Christus Santa Rosa Imaging Center and Resolute Health are located just a short distance away. Overall, this area offers a peaceful and convenient environment for seniors looking to settle down in New Braunfels.

    Restaurants

    • Whataburger (0.3 miles)
    • Las Fontanas Mexican Kitchen (0.4 miles)
    • The Pour Haus (2.3 miles)
    • Downtown Social (2.3 miles)
    • McAdoo's Seafood Company (2.3 miles)
    • Krause's Cafe and Biergarten (2.4 miles)
    • The Oyster Bar (2.5 miles)

    Physicians

    • Central Texas Pain Center (0.5 miles)
    • Wofford Christopher Wofford (0.5 miles)
    • Dabas Cancer Institute PA (0.6 miles)
    • Abcd Pediactrics PA (0.6 miles)
    • Hill Country Medical Associates (1.4 miles)
    • New Braunfels Va - Shalin G Patel MD (1.5 miles)
    • Hill Country Eye Associates (1.6 miles)

    Pharmacies

    • CVS Pharmacy (0.5 miles)
    • R X Relax (2.8 miles)
    • Walmart Pharmacy (2.9 miles)
    • CVS Pharmacy (3.5 miles)
    • Gruene Road Pharmacy (3.7 miles)
    • CVS Pharmacy (4 miles)
    • Walgreens (4.1 miles)

    Parks

    • Landa Park (1.9 miles)
    • Hinman Island Park (2.4 miles)
    • Fischer Park (4 miles)

    Places of Worship

    • Saints Peter & Paul Church (2.2 miles)
    • Renew Church (4.6 miles)

    Hospitals

    • Christus Santa Rosa Imaging Center (2.4 miles)
    • PAM Specialty Hospital of New Braunfels (3.8 miles)
    • San Antonio Kidney Disease Center Physic (3.9 miles)
    • The Crossing Imaging Center (4.1 miles)
    • Frank Rubalcava M.D. (4.2 miles)
    • Resolute Health (5.6 miles)

    Transportation

    • Enterprise Truck Rental (3.7 miles)

    Theaters

    • Creekside Movie Theaters (5.5 miles)

    Cafes

    • Wicked Voodoo Espresso (5.6 miles)

    Frequently Asked Questions

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      The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.

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