2231 Winged Foot Drive, Missouri City, TX 77459
For more information about senior living options: (844) 490-3973
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The office staff is next level. The office staff is very pleasant, outgoing, upbeat, and understanding. The staff is sweet, bubbly, and friendly. Maintenance has been great so far, with quick responses to repairs. The grounds and facilities are kept clean every day by friendly courtesy workers. The staff is fantastic - informative and helpful. The management is understanding and easy to work with. The townhomes are beautiful with spacious layouts. The grounds are beautifully maintained and no trash is on site. The summer pool party was great, with a very engaging staff.
The property is outdated and not at all like what is shown, with amenities like a pool and gym that are misrepresented. The pool is almost never available; it is always closed and maintenance claims it's under repair. The office staff are described as unprofessional with no work ethics and even called "ghetto." The complex is unsafe, with incidents of theft of door dash, groceries, and packages left unattended. A pervasive pest problem (mice, roaches, bed bugs, and fleas) persists with insufficient or no resolution.The Retreat complex in Texas City and nearby Lamarque areas draws a broad spectrum of resident experiences, with a strong backbone of praise for the people who work there. Across many reviews, the grounds are described as beautifully kept and well maintained, a place that feels welcoming the moment you walk in. Several recurring notes celebrate the property's curb appeal, tidy common areas, and the overall sense that this is a well-loved home for families and individuals alike. Tour experiences are frequently highlighted as a positive first impression - prospective residents are met with friendly, helpful staff who seem genuinely invested in answering questions and helping people find their footing.
A thread running through many reviews is the standout quality of the front office staff. Pam, Maryann, Crystal, Christa, and others frequently receive high praise for their warmth, professionalism, and responsiveness. Tour-goers describe staff as bubbly, upbeat, and easy to talk to, with a knack for explaining everything clearly and making complex processes feel straightforward. Several reviewers point to specific acts of kindness or proactive assistance - helping someone secure a same-day move-in, guiding renters through the application and move-in steps, or simply ensuring questions are answered promptly. When issues arise, the sentiment is often that office personnel will take ownership and keep residents informed, even if a resolution requires time.
Maintenance and on-property operations emerge as another consistently positive theme. Tenants repeatedly note timely repairs and a dependable maintenance team that follows through on requests, sometimes with a sense of thoroughness that extends to pest control and preventative care. The on-site staff is described as reliable, with several residents mentioning that problems are addressed quickly and with courtesy. The property management's emphasis on keeping common spaces clean and well-kept is echoed by residents who appreciate the daily upkeep and the sense that the complex is attentively cared for. The combination of attentive office staff and responsive maintenance contributes to a general feeling of security and comfort for those who live at The Retreat.
The community atmosphere comes through strongly in reviews that highlight family-friendly vibes, welcoming conversations, and events that bring residents together. Pool parties and other gatherings are remembered fondly, with comments thanking specific staff members for their involvement and care. Families appreciate the spacious layouts of the townhomes, the abundance of space for kids to play, and the sense that the community within the complex is supportive and congenial. For many, this is a place where they can see themselves staying long-term, with the peace of mind that comes from a staff that greets them with a smile and a sense that their needs are understood.
Yet the picture is not uniformly glowingly positive. A number of residents report serious concerns that contrast with the many positive experiences. Some reviews describe the units as outdated compared with what was shown during tours, and there are repeated complaints about misrepresentation of amenities such as a swimming pool and a gym that allegedly operate on limited hours or not at all during advertised times. In several cases, people recount that doors to the pool area were not opened at the promised start times, with maintenance or cleaning cited as the reason, leaving hopeful residents frustrated and disappointed. For others, these issues aren't just minor inconveniences but a fundamental mismatch between what was promised and what was delivered.
Even more troubling for some residents are ongoing problems that seem to linger or recur. A number of tenants report mold-related health concerns, floods, and other major maintenance issues that were not resolved satisfactorily. One review claims a flood that the management did not fix for three years, leaving a lasting impact on the living conditions and, in some cases, on health. There are insinuations of misleading addenda - documents that supposedly guarantee certain conditions but are described as deceptive by those affected. Several residents mention requesting transfers to other units, only to feel their concerns were dismissed, with the broader condition of the building being described as prone to flooding and other hazards.
Pest problems - roaches, fleas, and even bed bugs - appear in multiple accounts, raising questions about the property's overall maintenance and resident safety. Some reviews describe infestation as an ongoing issue across different ends of the complex, with families and individuals expressing frustration at the perceived persistence of pests despite cleaning and extermination efforts. Alongside pest concerns, some residents cite neighborhood safety issues and the reality that packages and personal items can be at risk, reinforcing the sense that this is a "hood" where theft and opportunistic crime can occur. Those concerns are sometimes coupled with remarks about the management's responsiveness, leaving some residents feeling that certain problems are not addressed with the urgency they deserve.
Taken together, the reviews paint a nuanced portrait of The Retreat: a property that excels in aesthetics, organization, and customer-facing service while contending with more serious operational and safety challenges for a subset of residents. For many, the staff's warmth, professionalism, and willingness to go the extra mile are what make living there feel worthwhile. The positive experiences - clean grounds, well-maintained units, proactive maintenance, and a community-centered atmosphere - form a strong case for The Retreat as a desirable home. For others, however, the persistent issues - perceived misrepresentation of amenities, repeated repair failures or delays, mold and flooding, pest infestations, and safety concerns - cast a shadow over the overall experience and leave them weighing alternatives.
In the end, the property's strength lies in its people and its presentation: the front office team's dedication, the maintenance crew's reliability, and the sense of community fostered by events and daily interactions. The challenges - some severe and long-standing - call for ongoing attention and transparent communication from management to ensure that the promise of experience matches the lived reality for every resident. For potential renters, these reviews suggest that visiting in person, meeting the staff, and asking pointed questions about maintenance history, pest control, flood risks, and the actual status of amenities will be essential steps in determining whether The Retreat can be the home they're seeking.
7 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William P X (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Retreat On The Green in Missouri City, TX is a fully furnished assisted living community that offers a comfortable and convenient lifestyle for seniors. With its range of amenities and care services, residents can enjoy a worry-free and fulfilling retirement.
The community features a spacious dining room where residents can enjoy delicious meals prepared by the on-site staff. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met. Additionally, there are two cafes and several restaurants nearby for residents who prefer to explore other dining options.
Each apartment at The Retreat On The Green is fully furnished, providing a cozy and welcoming atmosphere. Housekeeping services are provided to ensure that residents have a clean and tidy living space. For those who enjoy spending time outdoors, there is a beautiful garden and outdoor space where they can relax or engage in activities.
The care services offered at The Retreat On The Green aim to meet the individual needs of each resident. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also available to ensure that residents take their medications as prescribed. Coordination with health care providers and transportation arrangement for medical appointments are included as well.
Residents can participate in scheduled daily activities designed to promote social interaction and mental stimulation. Whether it's engaging in group exercises, joining craft classes, or attending educational seminars, there is something for everyone to enjoy.
For added convenience, there are several pharmacies located nearby where residents can easily access their medication needs. Additionally, there are three parks for those who like to spend time outdoors or go for walks. For spiritual fulfillment, there are three places of worship conveniently located in the vicinity.
Overall, The Retreat On The Green provides a comfortable and supportive environment where seniors can maintain an active lifestyle while receiving the necessary care services they require.
The Retreat On The Green is located at 2231 Winged Foot Drive, Missouri City, TX 77459 in Fort Bend County, Texas
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