Hidden Oaks Assisted Living

Pros

• The staff at Hidden Oaks Assisted Living is described as very sweet and kind, providing excellent care for residents.
• One reviewer noted that their mother’s appetite improved significantly due to the staff's efforts.
• The facility is consistently mentioned as clean and well-organized, contributing to a pleasant living environment.
• Residents appreciate the quality of meals served, with one review highlighting that they are pleased with the food.
• Another reviewer commended the outstanding value of the community and recommended it to families seeking excellent care for their loved ones.

Cons

• The family was cheated out of $3000 and never received a refund after their loved one passed away just one week after moving in.
• The father's medication was not administered consistently, leading to multiple hospitalizations.
• The food served did not match the monthly menu, and there were instances where breakfast was forgotten entirely.
• The staff neglected cleaning the father's room, resulting in unsanitary conditions.
• A family member expressed regret for placing their father in the facility due to the poor care received.

Review

The experience of placing a loved one in an assisted living facility can be fraught with anxiety, anticipation, and the hope that the chosen community will provide compassionate care. Unfortunately, not all facilities live up to these expectations, as evidenced by several reviews regarding a particular location. Multiple families have expressed deep dissatisfaction with their experiences, citing insufficient care, poor management practices, and financial mismanagement.

One poignant review details the heartbreak of losing a loved one shortly after placement and the perceived exploitation that followed. The reviewer describes how they were charged $6,000 at the outset for their loved one's stay—covering both the first month and last month’s fees—with an assurance that any unused portion would be refunded if she were to pass away. Tragically, after just one week there, their loved one did indeed die; yet despite this tragic circumstance, they never received any refund. This led them to label the facility as "crooks," expressing strong regret over their choice and indicating they would discourage anyone from considering this establishment.

Another heart-wrenching account involves a son who placed his father in the same community after initially being impressed by the staff and food offerings during his visit. However, it didn't take long for his optimism to dissipate as he witnessed a decline in care quality within weeks. He recounted alarming incidents where his father missed medications consistently—resulting in three hospitalizations—all while staff failed to maintain basic hygiene standards or meet fundamental needs like providing breakfast or emptying waste containers promptly. His frequent visits revealed disturbing conditions where his father was left without adequate attention or assistance. The son ultimately voiced regret about choosing this facility for his father’s care, underscoring that he would not recommend it to anyone else.

In stark contrast to these negative experiences are positive reviews from families pleased with their loved ones' care at Hidden Oaks Assisted Living. One reviewer spoke highly of the staff's kindness and attentiveness toward their mother when she was struggling with her appetite; they praised how effectively the staff worked with her to improve her eating habits. Another family member echoed similar sentiments about their grandmother's contentment at Hidden Oaks, emphasizing the caring nature of the staff who tended to her needs compassionately.

While these positive experiences shine a light on what good care should look like—emphasizing cleanliness and supportive interaction—issues remain regarding activity offerings within the community; some families noted that engagement activities could be improved upon even as meals were well-received and general upkeep was commendable. Overall satisfaction was evident among those expressing appreciation for both value and service quality at Hidden Oaks.

Despite these favorable accounts showcasing thoughtful care at Hidden Oaks Assisted Living, contrasting experiences raise significant concerns about consistency across different residents’ conditions. It is vital for potential residents' families to weigh these varied reviews carefully when making critical decisions regarding assisted living options for their own loved ones.

Given such disparate reviews—ranging from extreme dissatisfaction about neglectful conditions at one location to warm approvals of attentive service in another—it becomes apparent that personal experiences can vary dramatically even within similar facilities. As families navigate these challenging choices concerning eldercare placements, due diligence through researching multiple perspectives remains crucial in finding an environment where every resident is honored and cared for with dignity throughout their stay.

This part of Keller, Texas offers a convenient and accessible location with a variety of amenities nearby. You will find multiple pharmacies, restaurants offering different cuisines, various places of worship for spiritual fulfillment, and quality medical care providers such as physicians and hospitals. Additionally, there are charming cafes to enjoy a cup of coffee or relax with friends. The presence of parks in the area provides opportunities for outdoor recreation and relaxation. Overall, this neighborhood has all the necessary facilities and services to support a comfortable senior living experience.

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (0.6 miles)
• Walgreens (2 miles)
• Walgreens (2.4 miles)
• Keller Pharmacy (2.7 miles)
• Market Street Pharmacy (2.8 miles)
• CVS Pharmacy (2.9 miles)

Restaurants

• Chick-Fil-A (0.7 miles)
• Whataburger (2.3 miles)
• NAPA Thai Asian Cuisine (2.8 miles)
• Chick-Fil-A (2.9 miles)
• Sonic Drive-In (3.3 miles)
• Rosa's Cafe (3.8 miles)
• Moxie's Grill & Bar (3.9 miles)

Places of Worship

• Gateway Church (2.2 miles)
• Wellspring Church (2.6 miles)
• Keller United Methodist Church (3.3 miles)
• St Elizabeth Ann Seton Catholic Church (3.7 miles)
• First Baptist Church of Keller (4 miles)
• Gateway Church (4.3 miles)
• Gateway Church North Fort Worth Campus (6.6 miles)

Physicians

• Fem Centre (2.7 miles)
• Lighthouse Family Medicine (2.8 miles)
• North Hills Family Medicine (3.1 miles)
• Keller Family Medical Center (3.2 miles)
• Cook Children's Pediatrics (3.3 miles)
• All-Star Orthopaedics (3.5 miles)
• Cornerstone Family & Sports Medicine (3.6 miles)

Hospitals

• Methodist Southlake Hospital (3.9 miles)
• Baylor Scott & White Hospital Medicine - Grapevine (5.6 miles)
• Texas Health Harris Methodist Hurst-Euless-Bedford (6.5 miles)

Cafes

• Roots Coffeehouse (4.1 miles)
• Rosa's Cafe (4.4 miles)
• The Market (5.1 miles)
• Starbucks (5.8 miles)
• Starbucks (6.2 miles)

Parks

• Capp Smith Park (4.8 miles)
• Bedford Bark Park (5 miles)