4718 Hallmark Drive, Houston, TX 77056
For more information about senior living options: (844) 490-3973
At The Hallmark Assisted Living Alzheimer's Center, the monthly cost for a private room is $5,724, significantly higher than both the county average of $3,784 in Harris County and the state average of $4,096 in Texas. This premium pricing reflects the specialized care and tailored support provided to residents with Alzheimer's and related conditions, ensuring a nurturing environment that prioritizes their unique needs. Families considering this option should weigh the center's exceptional services against local market rates to fully understand the value offered in relation to their loved one's care requirements.
| Floor plans | The Hallmark Assisted Living Alzheimer's Center | Harris County | Texas |
|---|---|---|---|
| Private | $5,724 | $3,784 | $4,096 |
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
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The Hallmark offers a friendly and comfortable environment in a great location. The CNAs at The Hallmark treat residents as family, getting to know them personally. The meals at The Hallmark are excellent, with special holiday entertainment and festive d?cor. The facility is beautiful and well-maintained, providing a warm, home-like atmosphere. The staff and nurses provide professional, courteous, and top-notch care. The Hallmark supports residents to live independently when possible, with 24-hour watchful attendants and skilled care as needs change. Families feel relief and trust in the care provided by The Hallmark. The front desk staff are friendly and helpful, contributing to positive experiences. Apartments can be customized to residents' liking, helping them feel at home. The Hallmark has a great community of residents and employees.
They claim the facility refused to take their relative to the ER, delaying critical care until the family threatened to sue for malpractice. They say the staff lied about residents' cooperativeness and condition, presenting a false picture of care to family. They allege chronic understaffing and high turnover, with leadership focused on the bottom line, leading to disarray and poor care. They accuse the place of racial discrimination and segregation against African-American residents. They report refund and billing issues, including a deposit never refunded and multiple third-party charges they deem improper. They describe a chaotic onboarding process and medication mismanagement, with delays and at times incorrect dosages. They characterize the facility as noisy, old, and not a peaceful environment, and not worth recommending.The Hallmark Assisted Living Alzheimer's Center in Houston is best suited for families seeking a warm, home-like environment with on-site memory care and a campus capable of aging residents in place. This community shines for those who prize genuine connections between care staff and residents, and who are looking for a place where daily routines feel familiar, meals are well-regarded, and festive programming helps residents stay engaged. It works well for families that want a nurturing atmosphere, where CNAs and nurses form relationships with loved ones and where independent living pathways exist alongside memory care and skilled nursing on one campus.
On the upside, Hallmark's strongest asset is its caregiving culture. Families repeatedly point to CNAs who know residents personally, invest time in routines, and treat residents with warmth and respect. The dining experience is praised, and the community atmosphere - complete with shared activities and seasonal celebrations - helps residents feel connected rather than isolated. The ability to age in place within the same campus, with 24-hour care options and memory-care resources on site, provides a practical continuity for families navigating transitions from independence to assisted living to skilled nursing if needed. Apartment spaces can be customized, and the general sentiment from several residents and families is that the surroundings feel safe and welcoming.
Yet the reviews reveal several substantial red flags that can offset those strengths. Staffing instability is a recurring concern, particularly early on, with turnover cited as undermining consistency in resident care. Medication management and onboarding processes emerge as problem areas, including reports of unclear med schedules, delayed administration, and lapses that required family intervention. Billing and administrative practices also surface as persistent irritants - from refund delays to third-party billings that appear misaligned with service delivery - and questions linger about how hospice partnerships are coordinated. For some families, these operational headaches translate into real anxiety about safety, trust, and the ability to rely on the facility's promises.
These tensions aren't merely administrative. Several reviews raise serious allegations about leadership and organizational culture, including concerns about responsiveness and perceived favoritism, as well as accusations of discrimination in admissions. Noise and aging infrastructure add another layer of friction for residents in certain units, impacting comfort and sleep for memory-impaired individuals who rely on a predictable environment. Taken together, the pros - personalized care, meaningful social programming, and on-site memory support - do not automatically erase the downsides, especially when steady staffing, transparent communication, and financially clean operations are in question.
Given the mixed picture, alternatives are worth weighing carefully. Families prioritizing reliable, consistently well-coordinated medical oversight, transparent intake and billing, and a leadership team with proven stability may find stronger options elsewhere. For those who can tolerate episodic administrative friction in exchange for a genuinely caring front-line staff and a homelike environment, Hallmark remains a reasonable choice - provided ongoing scrutiny and proactive engagement from families. The decision hinges on whether the day-to-day warmth and resident-centered care can be sustained in the face of staffing turnover and administrative transparency challenges.
In the end, Hallmark delivers a legitimate, appealing living environment with real strengths in personal care and resident engagement. It is not a hands-off option and demands vigilant family involvement to ensure med regimens are accurate, onboarding is smooth, hospice coordination is clean, and billing is straightforward. For families willing to conduct thorough due diligence - meet the executive leadership, request current staffing ratios, review med management protocols, and speak with independent references - it can be a good fit. If those assurances feel uncertain or if a more streamlined, consistently well-staffed operation is essential, exploring other communities with stronger track records on staffing stability and administrative integrity is strongly advised.
22 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
William P X (13 miles away) George Bush Intercontinental (17 miles away)
Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Hallmark Assisted Living Alzheimer's Center, a premier community located in Houston, TX, dedicated to providing specialized care for individuals with Alzheimer’s and other memory-related conditions. Our center is designed as a Continuing Care Retirement Community (CCRC) that combines the comfort of home with the necessary assistance tailored to enhance the quality of life for our residents.
At Hallmark, we understand that each person has unique needs, which is why we offer a range of services within our Skilled Nursing Facility. Our compassionate team provides 24-hour supervision and support with daily activities, including bathing, dressing, and transfers. We also cater to special dietary requirements, ensuring that meals are nutritious and tailored to individual health needs.
Our community features thoughtfully designed amenities such as fully furnished private rooms equipped with cable or satellite TV and private bathrooms for added convenience. Residents can enjoy our beautiful outdoor spaces and gardens or take advantage of housekeeping services that help maintain a tidy living environment. Additionally, we coordinate non-medical transportation arrangements for outings and appointments.
Daily life at Hallmark is enriched by scheduled activities that promote engagement and social interaction among residents. With access to nearby cafes, parks, pharmacies, physicians’ offices, restaurants, places of worship, theaters, and hospitals, everything you need is just moments away.
Discover peace of mind through exceptional care in a warm and welcoming environment at Hallmark Assisted Living Alzheimer's Center. We invite you or your loved ones to experience our supportive community where compassion meets comfort.
At The Hallmark Assisted Living Alzheimer's Center, the monthly cost for a private room is $5,724, significantly higher than both the county average of $3,784 in Harris County and the state average of $4,096 in Texas. This premium pricing reflects the specialized care and tailored support provided to residents with Alzheimer's and related conditions, ensuring a nurturing environment that prioritizes their unique needs. Families considering this option should weigh the center's exceptional services against local market rates to fully understand the value offered in relation to their loved one's care requirements.
The Hallmark Assisted Living Alzheimer's Center is located at 4718 Hallmark Drive, Houston, TX 77056 in Harris County, Texas
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