Synergy HomeCare - Northwest Houston

Pros

• The consultation went well with an extremely nice agent.
• Synergy Homecare was there for our friend from the initial phone call to the last day they said goodbye.
• The caregivers left notes and the office worked with us when we had to adjust the schedule.
• Synergy Homecare felt like working with family and would be recommended anytime.
• The current caregiver is wonderful and helps out whenever needed.
• The administration was good when setting up the service.
• The serving staff is liked and the current caregiver has a few years of experience.
• The agency came on time, did everything asked, and had no problems.
• The caregivers that have come have been nice, friendly, and helpful.
• Synergy Homecare has been a godsend, reliable, and great at communication.
• Our friend received excellent care from Synergy until her last day.

Cons

• The first couple of caregivers had issues with their time management and helping around the house.
• The caretaker that came to the home didn't know how to keep the loved one company and lacked assistance in fulfilling their needs.
• There was a bad experience with a previous home care agency, but Synergy Homecare is going more smoothly.
• There was a need for more care than friends and family could provide, leading to the search for a homecare company like Synergy.
• Some concerns about punctuality and communication have been mentioned, although overall satisfaction seems high.
• It's still early, but there was a previous bad experience that makes the positive experience with Synergy stand out.
• Caregivers from Synergy were helpful, but it's noted that there were some issues with showing up on time and knowing what to do to keep the client company.

Review

When it comes to finding the right homecare service, Synergy Homecare stands out as an exceptional choice. One reviewer shared their positive experience after reaching out to Synergy for assistance with their friend who needed more care than they could provide. From the initial phone call, it was clear that this company truly cared about their clients and were committed to providing top-notch service.

Not only did Synergy Homecare consistently answer phone calls and address any concerns, but they also went above and beyond in their support. When their dear friend passed away, the office reached out with condolences and even attended the funeral. These thoughtful gestures made a difficult time a little easier for the grieving individuals.

While there were some initial issues with scheduling and caregiver compatibility, the second caregiver who came to assist was wonderful. With years of experience and a friendly demeanor, this caregiver quickly became a valuable asset to the family. The administration staff was praised for their efficiency in setting up services.

Another reviewer mentioned that while the caretaker provided good assistance, they lacked knowledge on how to keep their loved one company or fulfill specific requests. Although punctuality could also be improved upon, overall, this individual still recommended Synergy Homecare due to its value.

Reliability was highlighted by another satisfied customer who used Synergy Homecare for six days without any problems. Caregivers arrived promptly and fulfilled all requested tasks without issue. This reviewer confidently recommended the agency to others in need of reliable homecare services.

The kindheartedness of the caregivers from Synergy Homecare was greatly appreciated by a reviewer whose loved one received occasional help from them. Noting that the caregivers were helpful during cleaning and displayed friendly behavior, this reviewer felt that they had made the right choice in choosing Synergy.

In a particularly touching review, a customer shared how Synergy Homecare had been a true lifesaver for them when they needed help caring for their father after their mother passed away. The caregiver sent by Synergy not only assisted with daily activities but also provided companionship and cooked for their father. The office staff was commended for their great communication and understanding of any changes or updates.

Synergy Homecare received high praise from a customer who had a negative experience with a previous homecare agency. This reviewer found that Synergy provided smoother and more reliable services, leaving them grateful for the support during an especially challenging time.

Lastly, a reviewer expressed their gratitude to Synergy for the excellent care provided to their friend during her battle with cancer. From the first call to the final day of care, there was no doubt in their minds that they had made the right choice. Synergy Homecare truly made a difference in their lives.

In conclusion, the reviews paint a picture of Synergy Homecare as a compassionate and dedicated homecare service provider. While some minor issues were mentioned, overall, customers were impressed with the attentiveness and quality of care provided by Synergy's caregivers. The company's commitment to going above and beyond, whether through attending funerals or offering support during difficult times, sets them apart as an exceptional choice for anyone in need of homecare services.

This part of Houston, Texas offers convenient access to a variety of amenities that may be beneficial for senior living. With multiple pharmacies within close proximity, accessing medication and healthcare services is made easy. There are also several places of worship nearby for spiritual needs. In terms of dining options, there are various restaurants offering a range of cuisines to cater to different tastes. Parks and theaters provide opportunities for recreation and entertainment. Additionally, the presence of hospitals and medical clinics ensure that healthcare needs can be met effectively. The transportation options available, including proximity to the George Bush Intercontinental Airport, offer convenience for travel purposes. Overall, this area provides a well-rounded environment with access to essential services and recreational opportunities suitable for senior living.

Pharmacies

• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (2.2 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.3 miles)

Places of Worship

• John Wesley United Methodist Church (1.8 miles)
• St John Neumann Catholic Church (4.2 miles)
• New Life Fellowship (6.7 miles)
• First Metropolitan Church (6.8 miles)

Restaurants

• Gringo's Mexican Kitchen (2.1 miles)
• Chick-Fil-A (2.7 miles)
• Pappasito's Cantina (2.8 miles)
• In-N-Out Burger (3.4 miles)
• Chili's Grill & Bar (3.4 miles)
• BJ's Restaurant & Brewhouse (3.5 miles)
• Perry's Steakhouse & Grille (3.8 miles)

Parks

• Ponderosa Park (3 miles)
• Oakwood Glen Park and Jogging Track (4.1 miles)
• Willowood Park (4.8 miles)
• Matzke Park (5.7 miles)
• Mercer Arboretum and Botanic Gardens (7.6 miles)

Theaters

• AMC Willowbrook 24 (3.6 miles)

Cafes

• Starbucks (3.7 miles)
• Starbucks (4.5 miles)
• Panera Bread (6.1 miles)
• Olio (9 miles)

Hospitals

• Houston Northwest Medical Center (3.9 miles)

Physicians

• Sterling Ridge Orthopaedics & Sports Medicine (6 miles)
• Spring Dermatology (6.4 miles)
• Affinity Medical Associates Clinic (7.9 miles)
• Cypress Clinic | Kelsey-Seybold (8.5 miles)

Transportation

• Union Pacific Railroad Co. (7.4 miles)
• Runway 15L/33R (8.1 miles)
• American Airlines Admirals Club (8.5 miles)
• CLEAR Terminal A (8.5 miles)
• Terminal A (8.5 miles)
• Terminal B Parking Shuttle (8.7 miles)
• George Bush Intercontinental Airport (IAH) (8.8 miles)