Information last verified:
14550 Torrey Chase Boulevard Suite 345, Houston, TX 77014
For more information about senior living options: (844) 490-3973
Silverado Hospice made the experience as good as it could be under difficult circumstances. Mary, Kim, and Kimberly provided excellent care during the most vulnerable moments. The team was kind, respectful, and direct. They met every need swiftly and went above and beyond to care for the patient and the family. The Silverado team is highly recommended for hospice care. The care gave the patient dignity, peace, and comfort when it mattered most. Staff spoke gently, noticed small comforts, and provided loving, family-like care. Yesenia's positivity and kindness are infectious and evident in her work. Latina's empathy, professionalism, and warm presence improved the patient's quality of life.
One reviewer described Silverado as delivering the most horrible experience with unprofessional service. Another said the nurses were lazy, lacking empathy and urgency, with extremely poor communication skills. A reviewer claimed Silverado arrived with no supplies and failed to provide equipment, with the intake nurse going to CVS for basics. It was reported that after a loved one died there was no urgency and it took two hours to confirm the death, accompanied by a dismissive remark. A reviewer labeled Silverado the worst hospice place around and said they wouldn’t help move a family member. Identity theft concerns were raised, alleging Silverado gathered sensitive information and never followed up. Promises were said to be never fulfilled and there was a sense of being rushed to discharge.This hospice community is best suited for families confronting end-of-life decisions who want a highly compassionate, family-centered approach that treats both patient and relatives as a unit. The strongest fit is for those who value dignified comfort, clear guidance, and a broad, well-coordinated team that includes nurses, social workers, chaplains, and patient advocates working in concert. When a loved one needs not just medical care but emotional and spiritual support, this provider can deliver a level of hands-on attention that helps families navigate the hardest days with a sense of steadiness and humanity.
The most persuasive strengths appear in genuine, day-to-day care moments. Reviewers consistently highlight staff who are kind, respectful, and direct, with individuals like Mary, Kim, and Kimberly singled out for going above and beyond in vulnerable moments. The care teams tend to respond quickly, address both patient needs and family questions, and keep the family informed from intake through the end of life and beyond. When the goal is to preserve dignity, reduce fear, and provide steady guidance, these clinicians and support professionals often meet or exceed expectations, turning a fraught process into something more manageable for everyone involved.
Beyond bedside care, the program earns its keep through robust family support. Families repeatedly commend the organizational competence and the thorough, ongoing communication that helps relatives feel informed and reassured. The spiritual and emotional dimensions are well-represented, with access to chaplains, social workers, and group offerings that enable loved ones to process grief and find solace. The consistency of care teams, the continuity from inquiry to aftercare, and the willingness to address complex preferences, whether end-of-life planning or comfort-focused options, are recurrent themes that distinguish the best experiences from the rest.
Yet not every encounter is positive, and the evidence is not uniformly favorable. Several reviews describe substantial gaps: equipment and supplies arriving late or not at all, delays in returning calls, and moments when the patient or family felt neglected or overwhelmed by a perceived lack of urgency. Some families recount deeply painful experiences during a loved one's passing, including inadequate explanations of symptoms and insufficient bedside support at critical moments. A few accounts also raise concerns about data handling and trust, reminding that while the team often shines, inconsistencies can erode confidence.
Those positives matter most when they align with solid operational discipline. The pros, organized intake, proactive care planning, accessible staff, and genuinely compassionate caregivers, can offset the cons when a family is proactive: insist on a dedicated case manager, request explicit timelines for equipment delivery, and set expectations for after-hours accessibility and daily updates. Asking pointed questions about who responds to crises, what the exact process is for supplies, and how frequently families will hear from the team can reduce the risk of the more troubling gaps that some reviews expose.
In the final assessment, Silverado Hospice in Houston presents a compelling option for families prioritizing warmth, dignity, and a holistic care framework that supports both patient and family through the end-of-life journey. It can be a superior choice for those who value a proven, compassionate presence and are willing to actively manage communications and logistics to avoid variability. If reliability and uniform responsiveness across every touchpoint are non-negotiable, exploring additional providers or securing explicit service-level commitments is wise. The right fit depends on aligning the team’s proven strengths with clear expectations and steady, proactive communication from start to finish.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
George Bush Intercontinental (9 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Houston At Home is a fully furnished assisted living community located in Houston, TX. Our residents enjoy a range of amenities to enhance their daily living experience. Each apartment is equipped with cable or satellite TV, a dining room, and a kitchenette for convenience. Wi-Fi/high-speed internet is also available throughout the community.
Our care services include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We have trained staff who can coordinate with health care providers and assist with medication management. In addition, we provide special dietary restrictions including diabetes diet and meal preparation and service.
At Houston At Home, we prioritize the mental wellness of our residents by offering a mental wellness program. Our goal is to ensure that our residents feel supported and engaged in their daily lives. Transportation arrangement for medical purposes and transportation to doctors' appointments are also available for convenience.
Residents can enjoy resident-run activities as well as scheduled daily activities to stay active and socialize. For those who wish to explore the surrounding areas, there are two cafes, two parks, eleven pharmacies, eleven restaurants, two places of worship nearby. Additionally, there is one theater and one hospital in close proximity.
At Houston At Home, we strive to create a warm and welcoming environment where our residents can feel at home while receiving the assistance they need.
Houston At Home is located at 14550 Torrey Chase Boulevard Suite 345, Houston, TX 77014 in Harris County, Texas
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