Christian Senior Care Services

Pros

• The technician dispatched by the agency is versatile and attentive to the client's needs, providing assistance with exercises, cleaning, and laundry.
• One reviewer expressed appreciation for a specific caregiver who was sweet and always willing to listen.
• The agency's services helped one client continue receiving care during challenging times, highlighting the positive impact of their caregiver's dedication.
• A satisfied client remarked on the willingness of caregivers to adapt and support their loved ones in various tasks.
• Some clients found value in individual caregivers despite negative experiences with the agency as a whole, indicating that there may be dedicated staff members within the organization.

Cons

• The owner exhibits a rude and disrespectful attitude towards clients.
• Multiple caregivers provided by the agency were lazy, unprofessional, and lacked proper training.
• The agency does not prioritize customer service or maintain good relationships with clients.
• Many caregivers have quit due to poor working conditions and treatment.
• Clients reported being robbed or having personal items damaged by caregivers sent from the agency.
• The agency's owners focus primarily on making money rather than caring for their clients' well-being.
• There are numerous complaints regarding the company's lack of integrity and professionalism.
• Claims of being a "Christian" organization are seen as misleading given their treatment of clients and caregivers alike.
• Clients have been left without care on multiple occasions without explanation or support from the agency.
• Communication with the agency is characterized by hostility, especially when concerns are raised by clients.

Review

The agency known as Christian Senior Services, located in Houston, Texas, has garnered a plethora of negative reviews from clients and caregivers alike. While the name implies a commitment to values such as compassion and integrity, many reviewers have voiced concerns that the reality starkly contrasts this facade. Describing their experiences with both management and staff members, these narratives overwhelmingly reveal a hostile environment that neglects the needs of vulnerable clients while prioritizing financial gain.

Clients report a troubling pattern of unprofessionalism exhibited by the owners, who are described as rude and disrespectful. One reviewer recounted her experience with the Asian lady owner, who reportedly demonstrated a short temper and responded aggressively when asked about insurance coverage for broken glasses. This level of disdain was not an isolated incident; numerous other accounts highlight similar encounters where clients felt belittled or dismissed entirely. The overarching sentiment is clear: clients do not feel valued or respected by those entrusted to provide care.

Compounding these interpersonal issues are serious problems related to staffing practices at Christian Senior Services. Clients noted instances where multiple caregivers were sent out but failed to meet basic standards of professionalism and reliability. Many reported having as many as twenty different caregivers assigned in rapid succession—often due to high turnover rates fueled by poor working conditions. Caregivers themselves commented on lackluster training and unreasonable expectations set forth by management. As one reviewer detailed, their family faced days without caregiver support when promised services fell through due to the agency's inability to retain staff.

Moreover, there are grave allegations concerning financial misconduct within the organization. Reviewers mentioned that the owners prioritize profit over patient care, even going so far as to discontinue services when they deemed them unprofitable—a particularly alarming situation for families relying on consistent care for their elderly loved ones. The agency’s business practices have led some former clients to speculate about potential fraud investigations being conducted against them—claims which significantly undermine trust in their operations.

Perhaps most disheartening is how deeply these complaints resonate with the initial promise encapsulated in the agency’s name: "Christian." Multiple reviewers articulated disappointment at what they perceive as a betrayal of Christian values; instead of kindness and understanding, they encountered hostility cloaked in piety. Allegations range from caregivers being sent without proper qualifications or basic skills (such as cooking) to management openly exhibiting callousness toward both clients’ needs and caregivers’ welfare.

Nevertheless, amidst this sea of negative feedback lies an odd juxtaposition highlighted by select comments praising individual caregivers for their diligence and kindness. Some families expressed deep appreciation for specific staff members who demonstrated exceptional dedication. Yet overall satisfaction remains scarce when weighed against widespread complaints about systemic failures within Christian Senior Services.

In light of these numerous testimonies detailing mismanagement and ethical breaches particularly detrimental to elderly care recipients, it's imperative that prospective clients exercise caution before engaging with this agency. The patterns observed suggest longstanding issues that may not only jeopardize client safety but also exploit vulnerable populations seeking assistance in challenging circumstances. Ultimately, potential customers should consider alternative agencies that genuinely embody compassion and integrity while providing quality care rather than merely masking themselves behind a deceptive name.

This part of Houston, Texas offers a convenient and varied selection of amenities for senior living. With multiple pharmacies such as CVS and Walgreens within a few miles, access to healthcare services is easily accessible. Places of worship like John Wesley United Methodist Church and St John Neumann Catholic Church provide opportunities for spiritual fulfillment. A range of dining options from fast food to fine dining are available nearby, including Chick-Fil-A, Pappasito's Cantina, and Perry's Steakhouse & Grille. For entertainment, there is the AMC Willowbrook 24 theater for movie enthusiasts. Additionally, parks like Oakwood Glen Park offer outdoor recreational activities and green spaces for relaxation. Nearby hospitals like Houston Northwest Medical Center provide easy access to medical care, while physicians and clinics in the area ensure comprehensive healthcare services. Transportation options are also available with Union Pacific Railroad Co. and the nearby Runway 15L/33R runway offering travel opportunities. Overall, this area presents a well-rounded community with various services tailored to meet the needs of seniors looking for a comfortable and convenient living environment in Houston.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (4.1 miles)

Places of Worship

• John Wesley United Methodist Church (0.7 miles)
• St John Neumann Catholic Church (4.6 miles)
• First Metropolitan Church (5.8 miles)
• New Life Fellowship (6 miles)
• St John Lutheran Church (8.6 miles)

Restaurants

• Chick-Fil-A (1.4 miles)
• Pappasito's Cantina (1.4 miles)
• In-N-Out Burger (2 miles)
• Chili's Grill & Bar (2.1 miles)
• BJ's Restaurant & Brewhouse (2.1 miles)
• Gringo's Mexican Kitchen (2.2 miles)
• Perry's Steakhouse & Grille (2.6 miles)

Theaters

• AMC Willowbrook 24 (2.4 miles)

Cafes

• Starbucks (3.2 miles)
• Starbucks (5 miles)
• Panera Bread (5.1 miles)
• Starbucks (9.6 miles)

Parks

• Oakwood Glen Park and Jogging Track (4.1 miles)
• Willowood Park (4.2 miles)
• Ponderosa Park (4.3 miles)
• Matzke Park (4.3 miles)
• Mercer Arboretum and Botanic Gardens (9 miles)

Hospitals

• Houston Northwest Medical Center (5.2 miles)

Physicians

• Sterling Ridge Orthopaedics & Sports Medicine (6.4 miles)
• Spring Dermatology (6.7 miles)
• Affinity Medical Associates Clinic (7.1 miles)
• Cypress Clinic | Kelsey-Seybold (7.2 miles)
• Blue Fish Pediatrics (8.1 miles)
• Endocrinology & Diabet (9.7 miles)
• Hammit, Matthew D, Md - Texas Orthopaedic & Sports (9.8 miles)

Transportation

• Union Pacific Railroad Co. (8.7 miles)
• Runway 15L/33R (9.4 miles)