Celestecare Of Horseshoe Bay

Pros

• The residents at Celeste Care of Horseshoe Bay enjoy a homey atmosphere, making it feel less like a clinical facility and more like a warm community.
• Families appreciate the quick response time when residents call for assistance, reflecting the attentive care provided by the staff.
• The food quality is often praised, with many residents expressing their satisfaction and asking for seconds during meals.
• The staff at Celeste Care are described as friendly, caring, and dedicated to providing excellent support to the residents.
• Residents have access to various activities organized by an activities director, contributing to a vibrant social environment.
• Family members feel supported by the management team, who are communicative and responsive to their needs.
• Spanish Trails is recognized for its beautiful home-like setting and the caring nature of its staff, ensuring that residents receive personal attention.
• Many families express satisfaction with how well their loved ones are cared for, highlighting a positive overall experience in both facilities.

Cons

• The facility was not clean during the tour, leading the family to continue their search for an Assisted Living facility.
• There were concerns about staff administering medication against physician's orders and suspected physical abuse from night staff.
• Requests for repairs, such as a ceiling light replacement and a functioning water faucet, were repeatedly ignored.
• There were complaints about a lack of staff, especially during busy times when residents needed assistance.
• Residents were encouraged to eat and stay in their rooms, which could hinder social interaction.
• The infrequent outings for residents left some families feeling dissatisfied with the overall engagement opportunities available.
• The caregivers at one facility were not certified, raising concerns about the quality of care provided.
• While the food generally received positive remarks, there were complaints about portion sizes being inadequate for some residents.

Review

The experience of placing a loved one in an assisted living or memory care facility is fraught with emotional challenges, particularly following the loss of a family member. Many families have shared mixed sentiments regarding their experiences at Celeste Care of Horseshoe Bay, which has come under new corporate ownership recently. While some individuals express gratitude for the sense of community and care provided, others voice concerns over staff turnover rates, management changes, and lapses in service quality.

Celeste Care is often described as a quaint and comfortable establishment with the benefit of being conveniently located near families. Families seemed to appreciate the small size of the facility—housing only 14 residents—which fosters a community feel where everyone shares meals together at one large table unless otherwise requested. Many reviewers praise the home-cooked meals prepared by a nutritionist during weekdays and note that their loved ones enjoy the food variety available. However, some have pointed out inconsistencies in food quality due to staffing challenges; when staff are short-staffed, it appears to impact meal preparation negatively.

While many review summaries highlight positive interactions with caregivers who exhibit warmth and attentiveness toward residents, there remains a frequent call for increased staffing levels. Reviewers suggest that having additional caregivers would enhance the overall experience; they recommend a three-to-one ratio during peak hours to better meet residents’ needs. Although most staff members are well-regarded on an individual basis, it seems clear that families feel overwhelmed when caregivers must manage multiple responsibilities without adequate support.

Concerns about cleanliness and maintenance have surfaced in several reviews. Instances where facilities were reported as needing repairs or lacking proper sanitation raise red flags for prospective families considering Celeste Care as an option for their loved ones. These issues can unfortunately overshadow positive experiences within the facility since families want reassurance that they are providing not only companionship but also comfort and safety for their loved ones.

Communication appears to be another key element affecting overall satisfaction levels among family members reviewing Celeste Care. Many expressed appreciation for responsive leadership who maintain open lines via phone calls or texts—this level of engagement seems vital given recent management changes within the facility's structure. Family members valued being kept informed whenever irregularities arose concerning their relatives' routines or health status; this transparency contributes greatly to building trust between caregivers and families during such vulnerable times.

For those looking specifically at alternatives like Spanish Trails—a nearby assisted living home—reviews are overwhelmingly positive, suggesting that this community offers reliable care tailored to individual resident needs with consistent staffing practices. Families commend Spanish Trails' clean environment, friendly atmosphere, and proactive approach from caregivers who encourage independence while still providing necessary assistance. This diverse array of facilities underlines how crucial location is for many families exploring options but emphasizes differing experiences can heavily influence decisions throughout this challenging journey.

In summary, both Celeste Care and alternatives like Spanish Trails showcase distinct qualities appealing to different perspectives from family members seeking senior care solutions for their loved ones. Ultimately, it’s evident that communication between management and families coupled with consistent caregiver support plays an essential role in enhancing seniors' daily lives within these communities; showering them with attention ensures comfort even amidst life transitions marked by grief or uncertainty.

The Horseshoe Bay area in Texas offers a variety of amenities and services that cater to the needs of seniors. With several reputable physicians and dermatologists nearby, residents can easily access quality healthcare. Transportation options such as U-Haul and Enterprise Rent-A-Car provide convenience for running errands or visiting loved ones. A selection of restaurants like Slick Rock Grill Bar and Lantana Grill offer delicious dining options, while tranquil parks like Lakeside Park provide opportunities for outdoor recreation. Pharmacies such as Good Neighbor Pharmacy and Walgreens ensure easy access to medications, and places of worship like The Church at Horseshoe Bay offer spiritual enrichment. The area also features hospitals like Kirby Highland Lakes Surgery for emergency medical care. Overall, the Horseshoe Bay area provides a peaceful and supportive environment for seniors looking to settle down in a welcoming community.

Physicians

• Dermatology At Horseshoe Bay (0.8 miles)
• Westlake Dermatology & Cosmetic Surgery (8 miles)
• Live Oak Medicine (8.1 miles)
• Austin Heart - Marble Falls (8.2 miles)
• Lakeview Hearing Center (8.3 miles)
• Vitalogy Skincare (8.4 miles)
• Balcones Pain Consultants (8.4 miles)

Transportation

• U-Haul (1.3 miles)
• Enterprise Rent-A-Car (8.9 miles)
• Alamo (8.9 miles)
• U-Haul Neighborhood Dealer (9.8 miles)
• Hertz Local Edition (10.1 miles)

Restaurants

• Slick Rock Grill Bar (2.4 miles)
• Hole in 1 Sports Bar & Grill (3 miles)
• The Cape (3.1 miles)
• Lantana Grill (3.2 miles)
• Lestourgeon Seafood Company (4.8 miles)
• Julie's Cocina (5.1 miles)
• Chata's Kitchen (5.3 miles)

Parks

• Horseshoe Bay Public Park (2.8 miles)
• Bullfrog Cove (8 miles)
• Lakeside Park (8.1 miles)
• Kingsland Community Park (9.5 miles)

Pharmacies

• Good Neighbor Pharmacy (2.9 miles)
• CVS Pharmacy (8.2 miles)
• Health Mart Pharmacy (8.5 miles)
• Walgreens (8.9 miles)
• Kingsland Pharmacy (9.8 miles)

Places of Worship

• The Church at Horseshoe Bay (3.8 miles)
• Birth of Hope Baptist Church (5.2 miles)
• Christ Redeemer Fellowship (5.8 miles)
• Travis Peak Church of Christ (7.2 miles)
• Granite Mountain Baptist Church (7.9 miles)
• Elevate Church (8 miles)
• First Assembly Marble Falls (8.2 miles)

Hospitals

• Kirby Highland Lakes Surgery (8.2 miles)
• Marble Falls Emergency Medical Station (8.7 miles)

Cafes

• Starbucks (8.3 miles)
• Mojo Coffee (9.1 miles)
• The Lake Cafe (9.3 miles)
• Texas Chainsaw Massacre House (9.9 miles)

Theaters

• ShowBiz Cinemas (9.5 miles)