The Bradford House

Pros

• The staff is friendly and always ready to help, treating residents like family.
• The food served at the facility is wonderful and highly praised by residents and visitors.
• The facility maintains a clean and homey environment that residents appreciate.
• The manager works hard to provide for the residents, showcasing dedication despite challenges.
• Many visitors enjoy spending time with the staff and residents, highlighting a strong community feel.

Cons

• The owners of the ALF could care less about their staff or residents, making their indifference apparent.
• There are no activities during the day, leaving residents with nothing to look forward to.
• The roof leaks in multiple locations throughout the building.
• One reviewer described the facility as the worst smelling nursing home they've ever been in, citing a lack of staff presence.
• Transportation accommodations for dialysis were promised but not delivered, creating issues for residents.
• The overall management and operation of the facility were described as heartbreaking to witness.

Review

The reviews of the assisted living facility (ALF) present a complex picture that oscillates between commendation and criticism. Several reviewers express appreciation for the staff’s dedication to resident care, specifically highlighting their attentiveness in ensuring that residents take their medications and receive heartfelt treatment. Many family members have shared positive experiences, noting that they feel welcomed and included in the community atmosphere of the facility. The cleanliness and homeliness of the environment are frequently praised, with some family members even enjoying the meals offered on-site. This suggests a nurturing ambiance where compassion is extended not only to residents but also to their families, creating a sense of belonging.

However, beneath this veneer of comfort lies troubling feedback that underscores significant operational shortcomings within the facility. One reviewer lamented about the lack of engaging activities for residents throughout the day, indicating an alarming void in social stimulation or entertainment options available to them. This concern raises questions about how well-rounded the care experience truly is when mental and emotional well-being appear overlooked. A stark contrast emerges between those who see value in personal interactions within this space and those who believe it falls short of providing comprehensive support to its residents.

Moreover, comments regarding management highlight feelings of discontent surrounding leadership attitudes toward both staff and residents. A dissatisfied reviewer criticized ownership for seemingly disregarding critical aspects that correlate with overall resident satisfaction and staff morale. Such perceptions can severely impact daily operations and contribute to stress among employees who genuinely strive to provide excellent care but feel unsupported by higher management structures.

Physical conditions at the facility also draw critique from reviewers; concerns about leaking roofs are troubling indications regarding maintenance protocols. Structural issues like these can greatly affect resident comfort as well as safety, suggesting a potential neglect of essential upkeep practices. Such environmental factors contribute significantly to one’s quality of life in assisted living situations, making it vital for facilities not only to be clean but also structurally sound.

Further complicating matters is mixed feedback regarding transportation services—specifically concerning access to dialysis appointments. Despite assurances provided by management about supporting transportation needs for specific medical visits, many reviewers have noted inconsistencies that lead to frustration when those promises remain unfulfilled. This inconsistency can result in significant distress for residents needing regular medical attention beyond what the ALF can conveniently provide.

Overall, while there are clear areas where this ALF excels—including its dedicated staff members who cultivate an inviting atmosphere—the negative aspects mentioned cannot be ignored. The perceived lack of activity programming, oversight issues from management regarding staff welfare, structural integrity challenges, and logistical failures indicate a need for substantial improvements across various levels at this facility. For families considering placement or continued residency here, weighing both sides becomes crucial in understanding whether this community will meet their loved ones' diverse needs adequately over time.

This area of Gilmer, Texas offers a variety of amenities that may be appealing to seniors looking for a quiet and convenient place to live. There are several places of worship nearby, including Friendship Baptist Church and Enon Baptist Church, providing opportunities for spiritual growth and community involvement. The proximity to pharmacies such as Brookshire Food & Pharmacy and The Med-Shop Pharmacy ensures easy access to medications and healthcare needs. Additionally, there are several restaurants in the area like Dubyas Smokehouse BBQ and Swanner's Hamburgers for dining out options. Good Shepherd Family Health Center Gilmer and ETMC First Physicians Clinic are nearby for medical care, with ETMC Gilmer Hospital also just a short distance away. Overall, this part of Gilmer offers a range of essential services and conveniences that could make it a desirable location for seniors seeking a peaceful and well-equipped living environment.

Places of Worship

• Friendship Baptist Church (0.4 miles)
• Enon Baptist Church (0.5 miles)
• Gilmer Texas Family History Library Center (0.6 miles)
• Church of Christ (1.1 miles)
• First Baptist Church (1.2 miles)
• Brumley Baptist Church (1.2 miles)
• Gilmer Baptist Church (1.2 miles)

Pharmacies

• Brookshire Food & Pharmacy (0.7 miles)
• The Med-Shop Pharmacy (0.8 miles)
• Gilmer Drug Co. (1.2 miles)
• Grace A C Co. (14.2 miles)
• Walker Pharmacy (14.4 miles)
• CVS Pharmacy (14.8 miles)
• Walmart Pharmacy (16 miles)

Restaurants

• McDonald's (0.7 miles)
• Pizza Hut (0.8 miles)
• Dubyas Smokehouse BBQ (0.8 miles)
• Sonic Drive-In (0.9 miles)
• Jack In The Box (1.1 miles)
• Swanner's Hamburgers (1.2 miles)
• La Caretta (1.3 miles)

Physicians

• Good Shepherd Family Health Center Gilmer (0.9 miles)
• Etmc First Physicians Clinic (1 miles)
• Diagnostic Clinic of Longview (1 miles)
• Lewis R King MD (1 miles)
• Buller David W (1 miles)
• Hugman-Kent Clinic (14.4 miles)
• Precision Spine Care (14.5 miles)

Hospitals

• ETMC Gilmer (1 miles)
• Big Sandy Medical Clinic (14.4 miles)

Cafes

• Gilmer Donut (1.2 miles)

Transportation

• U-Haul (1.6 miles)
• U-Haul Neighborhood Dealer (9.7 miles)
• U-Haul Moving & Storage (14.3 miles)
• U-Haul (15.7 miles)
• U-Haul Moving & Storage (16.7 miles)