Windhaven Senior Living II

2828 B Nature Way, Frisco, TX 75033

For more information about senior living options: (844) 490-3973

4.4 from 40 reviews
5 stars
34
4 stars
0
3 stars
0
2 stars
0
1 stars
6

Assisted Living

Windhaven Senior Living II Costs & Pricing

Windhaven Senior Living II offers a 1-bedroom accommodation at a monthly cost of $5,000, which positions it above the average rates for both Denton County and the state of Texas. In Denton County, the average monthly expense for similar living arrangements is approximately $3,749, while across Texas, it's slightly higher at around $3,761. This suggests that Windhaven Senior Living II may provide additional amenities or services that contribute to its elevated price point. For potential residents and their families considering this community, it's essential to weigh the benefits offered at Windhaven against these regional averages to determine the best fit for their needs and budget.

Floor plansWindhaven Senior Living IIDenton CountyTexas
1 Bedroom$5,000$3,749$3,761

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    Overall Review of Windhaven Senior Living II

    Pros

    • pro Kelly Blessing Olsen is praised for her empathy, warmth, and the heartfelt care she provides to residents and volunteers.
    • pro The Magnolia Frisco facility is described as lovely, with the building in great shape and staff who take excellent care of it.
    • pro Magnolia Frisco residents have access to many activities and accommodations to stay engaged and active.
    • pro The Magnolia Frisco staff are knowledgeable, friendly, and good communicators, with a clean and well-kept environment.
    • pro Families report Magnolia Frisco delivers on every aspect of care, including smooth transitions between assisted living and memory care.
    • pro Magnolia Frisco is regarded by some as the best facility in the area, with honest and upfront communication.
    • pro Windhaven Senior Living is described as a premier facility with first-class amenities, caring staff, and excellent food.
    • pro Windhaven's Spark program is highlighted as making a meaningful difference, providing engaging activities such as cooking classes.
    • pro Windhaven's staff are described as exceptionally caring and deeply involved, creating a warm, family-like environment.
    • pro Families highly recommend Windhaven and feel it is a perfect fit for their loved ones.
    • pro Windhaven's Thanksgiving events are praised as wonderful experiences for residents and families.

    Cons

    • pro They describe the Magnolia facility experience as horrific, noting their father suffered a stroke and did not receive timely medical evaluation.
    • pro They allege staff did not tell paramedics that their father was mentally incapacitated, delaying urgent care.
    • pro They state their father was left alone in his room and did not receive help during his most vulnerable time.
    • pro They accuse the facility of elder abuse by imposing a large price increase with no corresponding rise in care.
    • pro They report being ghosted by the facility and told by the CEO not to contact them again after requesting a refund.
    • pro They point to weeks-long hot water outages and constant staff turnover as ongoing negative issues.

    Review

    The collection of experiences shared paints a vivid portrait of two senior living communities in the Frisco area, Magnolia Assisted Living and Memory Care and Windhaven Senior Living, each eliciting a wide range of emotions - from deep gratitude and joy to heartbreak and concern. At the center of these stories is a sense of family, care, and the enduring dignity of older adults navigating the final chapters of their lives. One voice, in particular, offers a personal tribute to a standout staff member at Magnolia, while many others reflect on the day-to-day realities of life in these facilities, for better and for worse.

    A heartfelt tribute opens the narrative, with Captain Rick Miller describing his experience assisting Kelly Blessing Olsen at Magnolia in Frisco, Texas. He emphasizes the extraordinary empathy and energy she brought to the residents, noting that she entertained them for hours - singing, dancing, teaching card games, hugging, and praying with them. He speaks of the emotional closure she helped him find regarding his time in Vietnam, underscoring how Kelly's compassion and continuous smiles made a meaningful impact on both him and the residents. In his words, she embodied a level of care that surpassed routine duties, and the memory of her acts of kindness remains a powerful testament to the transformative potential of a devoted caregiver.

    Beyond the glowing personal testimony about Kelly, Magnolia Frisco consistently appears in reviews as a place that feels welcoming from the moment you drive up. A commentator describes the facility as a "lovely looking place" with a building that is in great shape, where the maintenance man and the staff take good care of the surroundings. The tone conveys a belief that the environment itself supports well-being, with an emphasis on accessibility and ongoing activities to keep residents engaged. The reviewer even notes a strong recommendation to move a loved one there, highlighting the balance of a pleasant atmosphere with practical, everyday supports.

    Several reviewers reinforce the impression that Magnolia Frisco offers a strong, responsive care team. One review describes the staff as "the best facility so far," praising their friendliness, communication, and knowledge, as well as the cleanliness and upkeep of the surroundings. The sentiment is that Magnolia delivers not only a caring atmosphere but also transparent, proactive communication with families, which helps reduce anxiety for those navigating care decisions. This sense of reliability and attentiveness appears repeatedly as a cornerstone of Magnolia's appeal in the eyes of residents' families.

    The experiences of families with loved ones who moved into Magnolia Frisco emphasize two crucial themes: successful transitions and meaningful social engagement. One family describes their father as a new resident who benefitted from a gradual, well-supported transition - from assisted living to memory care - where staff helped him connect with new friends and feel less isolated. The narrative stresses that Magnolia's team made the process feel seamless, which was especially important for families already facing difficult decisions about long-term care. The reviewer even suggests Magnolia as a leading option in the area, noting that the care delivered helped their father and family face the future with greater confidence.

    Another voice highlights Magnolia's strengths in consistency, honesty, and reliability. This reviewer speaks of a sister's care at Magnolia as "simply the BEST," praising the knowledgeable staff and their upfront, honest approach. The sentiment is that Magnolia's team lived up to every expectation set during the search process, providing a sense of certainty and comfort in an otherwise challenging situation. The overall message is that Magnolia can be trusted to deliver compassionate, competent care for loved ones who require steady support and a respectful, dignified living environment.

    Yet, not all experiences with Magnolia Frisco were exclusively positive. One deeply troubling account recounts a period of significant distress involving a father who suffered a catastrophic stroke while residing at Magnolia. The reviewer describes a rapidly deteriorating mental status and a perceived failure by staff to communicate urgent changes to family members or to direct emergency care appropriately. The story includes a striking moment when an aide allegedly told the reviewer that the father's condition looked "really bad" when the morning began, a sentiment that runs counter to the prompt, life-preserving responsiveness families hope for in a crisis. The father eventually passed away less than two months later, and the reviewer expresses anger about how the situation was handled, including billing concerns and a sense that the facility prioritized rent collection over urgent medical intervention. The reviewer's conclusion is blunt: there was a catastrophic failure in care during his most vulnerable time, and they describe feeling ghosted by leadership in the wake of the tragedy. This is a stark counterpoint to the other Magnolia experiences, illustrating how quickly the tone of a care facility can shift when a crisis emerges.

    Turning to Windhaven Senior Living, the reviews present a markedly different texture - one of warmth, gratitude, and a sense of a growing, thriving community. A reviewer describes the Windhaven facility as a "premier Assisted Living and Memory Care property," relatively new, with grounds that feel secure and well-maintained. The overall impression is that Windhaven exudes a "hidden gem" quality, where the moment you walk in you sense a welcoming, family-like atmosphere. Thanksgiving dinners become a memorable highlight, with families invited to share a delicious meal in a warm setting, reinforcing perceptions of care that extend beyond the resident to the whole family unit.

    The Windhaven narratives frequently highlight the programmatic strengths that contribute to residents' ongoing engagement. A particular emphasis is placed on the Spark program, described as a distinctive element that emphasizes real-life experiences. Highlighted activities such as cooking classes have been celebrated for keeping residents mentally and physically stimulated, contributing to a sense of purpose and social connection that many families prize. The positive testimonies also stress the exceptional care provided by staff, who are portrayed as deeply involved in residents' lives, creating a strong sense of community and belonging for both residents and their families.

    Family members also share appreciative observations about Windhaven's day-to-day environment. They point to friendly, responsive staff, the security and aesthetics of the facility, and the ability for loved ones to participate in regular activities and entertainment. The reports of a smooth, welcoming atmosphere reinforce Windhaven's reputation as a place where families feel confident that their loved ones will be treated with dignity and kindness while enjoying opportunities to stay active and connected.

    Nevertheless, Windhaven's reviews do not escape all concerns. One family reports a jarring financial strain: after paying a monthly rate of $4,600 for level 2 care, the facility proposed a dramatic increase of $2,200, which they feel was not warranted by a corresponding uptick in care needs. The family describes this as elder abuse in spirit if not in form and decided to move their relative once the proposed adjustment became untenable. Additional complaints center on operational issues, including hot water outages that persisted for weeks and staff turnover creating inconsistencies in care. These concerns underscore the reality that even highly regarded facilities must continuously manage capacity, costs, and staffing to maintain trust with families.

    Despite these concerns, the Windhaven reviews close with strong affirmations of the community's strengths. Families describe windfalls in terms of the Spark program's real-life engagement, the warmth and attentiveness of the staff, and the sense of being part of a family rather than merely a patient unit. The combination of modern amenities, proactive programming, and a genuine commitment to residents' happiness and well-being culminates in a positive, hopeful picture of life at Windhaven, one that resonates with families seeking a high-quality living environment for loved ones who require assisted living and memory care.

    Taken together, these stories reflect the complexity and emotional depth of choosing and living in assisted living communities. They reveal not only the moments of joy - the small acts of kindness, the connections formed through shared activities, and the relief that comes with finding a place that feels like home - but also the fragility of care when systems fail to respond in crisis. The experiences underscore the importance of dedicated, empathetic staff, clear and compassionate communication with families, strong crisis-response protocols, and transparent governance that honors both the financial realities and the dignity of residents. In Magnolia, the power of an exceptional caregiver to change a life is celebrated, while a crisis at the same facility serves as a cautionary tale about what can go wrong when information is not promptly and effectively shared. At Windhaven, the blend of compassionate programming and a warm community yields a consistently positive narrative, tempered by vigilance over costs, maintenance, and staffing to ensure that warmth does not erode under financial or logistical pressures. In the end, these voices collectively affirm that the best senior living experiences come from a combination of skilled professionals, a nurturing environment, and open, trustworthy partnerships with families.

    Features

    Housing

    • 16 resident community capacity 16 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Dallas-Fort Worth International (22 miles away) Dallas-Fort Worth International (22 miles away)
    • Dallas Love (23 miles away) Dallas Love (23 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to Windhaven Senior Living II, located in the vibrant city of Frisco, TX. Our community offers a range of amenities and care services to ensure our residents enjoy a comfortable and fulfilling lifestyle.

    Our senior living facility provides fully furnished accommodations, allowing our residents to feel at home as soon as they move in. Housekeeping services are also provided, ensuring that our residents can focus on enjoying their retirement without the worry of household chores.

    We understand the importance of staying connected in today's digital age, which is why we offer Wi-Fi/high-speed internet access throughout our community. Residents can easily stay in touch with family and friends or surf the web from the comfort of their own apartments.

    At Windhaven Senior Living II, we prioritize the well-being and convenience of our residents. Our dining room provides delicious meals prepared by our skilled culinary team, who are able to accommodate special dietary restrictions. We also offer assistance with meal preparation and service for those who require additional support.

    Our care services cater to each individual's unique needs. We provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure that residents receive their prescribed medications on time.

    Transportation arrangements for medical appointments are made for convenience. Residents can rely on us to coordinate with healthcare providers and arrange transportation for doctor's visits.

    To keep our residents engaged and active, we offer scheduled daily activities designed to promote physical fitness, mental stimulation, and social interaction. These activities provide opportunities for residents to connect with one another and make lasting friendships within our community.

    Windhaven Senior Living II is ideally situated near various amenities that enhance the lives of our residents. Just a stone's throw away are three cafes where residents can enjoy a cup of coffee or tea with friends or family. Nature enthusiasts will appreciate the proximity of nearby parks where they can take leisurely walks or simply enjoy the serenity of nature.

    For healthcare needs, our community is conveniently located near nine pharmacies, three physicians' offices, and one hospital. We recognize the importance of faith and spirituality in many of our residents' lives, which is why we are also situated near five places of worship.

    When it comes to dining out or catching a movie, our community is surrounded by 15 restaurants and one theater. Whether residents want to explore new cuisines or enjoy a night out with friends, there are plenty of options available nearby.

    At Windhaven Senior Living II in Frisco, TX, we strive to provide a warm and welcoming environment where residents can live their best lives. With our array of amenities, care services, and convenient location, we aim to make retirement living as enjoyable and hassle-free as possible.

    Nearby Places of Interest

    This part of Frisco, Texas, offers a convenient and comfortable living environment for seniors. With numerous pharmacies, restaurants, hospitals, cafes, physicians' offices, places of worship, theaters, and parks within close proximity, residents have easy access to essential services and amenities. The area boasts well-known establishments such as Walmart Pharmacy, Walgreens, Chick-Fil-A, Starbucks, and CUT! by Cinemark theater. Additionally, there are several churches and medical facilities nearby for spiritual and healthcare needs. Parks like Jasmine Park and Shoreline Trail provide opportunities for outdoor recreation and relaxation. Overall, this neighborhood in Frisco provides a vibrant community atmosphere with a variety of resources to support senior living needs.

    Pharmacies

    • Walmart Pharmacy (1.1 miles)
    • Walgreens (1.4 miles)
    • Walgreens (1.8 miles)
    • CVS Pharmacy (2 miles)
    • CVS Pharmacy (2.8 miles)
    • Walgreens (4 miles)
    • Walmart Pharmacy (4.1 miles)

    Restaurants

    • Bahama Buck's (1.2 miles)
    • Whataburger (1.5 miles)
    • Braum's (1.8 miles)
    • McDonald's (1.9 miles)
    • Fuzzy's Taco Shop (2 miles)
    • Whataburger (2.8 miles)
    • Chick-Fil-A (2.9 miles)

    Hospitals

    • Texas Health Frisco (1.6 miles)
    • Baylor Scott & White Medical Center (7.1 miles)

    Cafes

    • Starbucks (1.6 miles)
    • Starbucks (1.8 miles)
    • Starbucks (2.8 miles)
    • Starbucks (5.9 miles)
    • 85C Bakery Cafe (6 miles)
    • Starbucks (6.8 miles)
    • Starbucks (7.5 miles)

    Physicians

    • Frisco Medical Village (2 miles)
    • Cook Children's Endocrinology (2.8 miles)
    • Savannah Clinic at Denton Regional Medical Clinic (3.9 miles)
    • North Texas Institute of Neurology & Headache (5.2 miles)
    • Texas Health Family Care (5.3 miles)
    • Legacy Dermatology (5.4 miles)
    • Bent Tree Family Physicians (5.6 miles)

    Places of Worship

    • West Frisco Hope Fellowship Site (2.5 miles)
    • St Martin de Porres Catholic Church - Frisco/Prosper (2.8 miles)
    • St Francis Catholic Church (3 miles)
    • Gateway Church (3.1 miles)
    • Hope Fellowship (4.9 miles)
    • Prestonwood Baptist Church (5.5 miles)
    • Oak Grove United Methodist Church (7.1 miles)

    Theaters

    • CUT! by Cinemark — Dine-in Theatre, Kitchen & Bar (3.5 miles)

    Parks

    • Jasmine Park (4 miles)
    • Sommerset (5.8 miles)
    • Frontier Park (6.4 miles)
    • Shoreline Trail & Dog Run (7 miles)
    • WestRidge Subdivisions (7 miles)

    Frequently Asked Questions

    How much does it cost to live at Windhaven Senior Living II in Frisco, TX?
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