Bethesda Gardens Frisco

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  • Interior

    A well-lit hair salon interior with styling chairs, mirrors, and a window with curtains.

  • Decor

    A cozy living room with comfortable seating and a large television.

  • Living Room

    A spacious living room with comfortable couches, wooden flooring, and large windows letting in natural light.

  • Building

    A large residential building with a spacious driveway and clear blue sky.

  • Bedroom

    A spacious and well-lit bedroom featuring a comfortable bed, dresser, and large windows.

  • Dining

    Elegant dining room with red tablecloths and chandeliers.

  • Lighting

    A well-lit hotel hallway with chairs and decorative lamps along the walls.

  • Seating Area

    A cozy library room with bookshelves, an armchair, and a desk for reading.

  • Lobby

    A well-decorated lobby with a reception desk and seating area.

Bethesda Gardens Frisco

10588 Legacy Drive, Frisco, TX 75034

For more information about senior living options: (844) 490-3973

4.5 from 57 reviews
5 stars
50
4 stars
0
3 stars
0
2 stars
0
1 stars
7

Assisted Living Respite Care

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    Overall Review of Bethesda Gardens Frisco

    Pros

    • pro Bethesda Gardens is commended for its care and nurturing environment across respite care to assisted living.
    • pro The staff are described as very helpful, friendly, and welcoming, with residents often known by name and need.
    • pro The activities director is amazing and consistently provides engaging activities for residents and families.
    • pro Chantel Gay, the Sales and Marketing Director, is knowledgeable, friendly, and puts visitors at ease.
    • pro Julian Criss is praised for attentiveness, willingness to help, and going above and beyond during relocations.
    • pro The facility is noted to be bright, clean, and well-maintained, contributing to a home-like atmosphere.
    • pro Bethesda Gardens is presented as a trusted, compassionate, faith-based nonprofit that prioritizes individualized care.
    • pro Families express peace of mind from the safe, dignified, and supportive environment for their loved ones.

    Cons

    • pro Summer was dismissive of the mom and unwilling to take her as a resident.
    • pro The facility rejected the mom as a resident because she required too much care.
    • pro Summer said they could cut food up for her but would not feed her, indicating a lack of compassion.
    • pro Some reviewers warned others not to come, claiming no one cares about families, the food is terrible, and the managers are lazy.
    • pro The weekend nurse allegedly left a paralyzed grandpa in a dirty diaper for two hours.
    • pro Nurses allegedly steal money from him.
    • pro Deals or specials fade and people end up paying full price.
    • pro One reviewer proclaimed "DO NOT BRING YOUR LOVED ONES HERE EVER" and claimed the staff failed to provide adequate care.
    • pro The executive director is described as lacking the compassion expected from a faith-based nonprofit.

    Review

    Bethesda Gardens in Frisco presents itself as a bright, welcoming place that many families come to rely on for respite care, assisted living, and ongoing support for loved ones. Several reviews highlight a beautiful facility with clean surroundings, attractive rooms, and an environment that feels like home. Families consistently note that the staff they encounter are friendly, professional, and eager to help. The activities director earns repeated praise for planning engaging programs, and many comment that the staff know residents by name, speak with genuine warmth, and strive to create a nurturing atmosphere. The overall tone from these commenters is one of appreciation for a community that prioritizes kindness, comfort, and meaningful activity, with ongoing anecdotal evidence of meals that are well-regarded and opportunities for residents to socialize and stay connected.

    Amid the overall positive sentiment, a number of reviewers recount mixed experiences around admissions, assessments, and leadership. In one case, an appointment with a nurse to assess a mom's level of care was disrupted when a sales representative asked the family to come in earlier due to a conflict. Rather than a nurse, the Executive Director at the time, Summer, conducted what was described as a "clinical assessment." The reviewer felt Summer was dismissive of both the mom and the family and appeared reluctant to accept them as residents. The assessment required the family to demonstrate a chair transfer, even though the mom has a rare degenerative neurological disease and sometimes needs help with feeding on bad days. The reviewer was later told that the mom was rejected as a resident because she required too much care, and even after expressing concerns about feeding on difficult days, they were told food could be cut up but not fully fed. This conveyed a strong impression that, for this reviewer, Summer's approach lacked the compassion expected from a faith-based nonprofit and raised concerns about the suitability of the facility for families with higher care needs.

    Other reviews paint a more consistently glowing picture of the staff and the process when families work with the marketing and relocation team. Chantel Gay, described across multiple posts as the Sales and Marketing Director, is repeatedly praised for her knowledge, friendliness, and ability to put families at ease during what can be a stressful decision. Several reviewers say Chantel made a difficult process smoother, listened to concerns, and guided them through the transition with patience and care. Julian Criss is another staff member who earns high praise for his role in helping families move their loved ones into Bethesda Gardens. Reviewers commend Julian for his responsiveness, willingness to answer a thousand questions, and his upbeat, compassionate approach. One reviewer specifically credits Julian with handling the move from an out-of-state location and ensuring mom had everything she needed upon arrival, turning what could have been an anxious move into a much more comfortable experience.

    Beyond individual staff interactions, many reviews emphasize a culture of care and professionalism among the administrative and caregiving teams. Parents and family members describe caregivers who treat loved ones with dignity, kindness, and respect, noting that the team is attentive to each resident's needs and maintains clear lines of communication. The facility is described as clean and well-maintained, with smells of good meals and a clean, inviting atmosphere that helps residents feel at home. The staff's commitment to compassionate care is echoed in remarks about the community's activities, social engagement, and the sense that the staff genuinely enjoys their work and the people they serve.

    Not all feedback is uniformly positive, however. A particularly charged review uses strong language to caution others not to bring loved ones to Bethesda Gardens, claiming a weekend nurse left a paralyzed grandfather in a dirty diaper for hours, allegations of theft, and a lack of reliable record-keeping about the grandfather's visits. That post describes frantic attempts to locate the resident and even mentions filing a missing person report and pursuing a lawsuit. While such statements are severe and clearly distressing, they stand in stark contrast to the many other accounts that emphasize nurturing, respectful care and highly proactive staff engagement. The juxtaposition highlights the variability some families perceive when navigating placement decisions and the importance of firsthand assessment in choosing a community.

    Finally, there are practical notes that recur across reviews. Several families advise getting all deals or specials in writing, as there are memories or promises that can fade over time, potentially leading to higher costs than expected. In this way, Bethesda Gardens Frisco is depicted as a place with strong strengths - wonderful staff, clean and welcoming surroundings, robust programming, and a heartfelt commitment to residents' well-being - alongside experiences where families feel let down by leadership decisions or gaps in care on difficult days. For those considering this community, the stories suggest paying careful attention to who you work with during the admissions process, seeking out continued, compassionate engagement from staff like Chantel and Julian, and verifying terms in writing to ensure alignment with expectations and needs. In sum, Bethesda Gardens Frisco emerges as a facility with much to offer in terms of warmth, care, and community, tempered by episodes that remind families to conduct thorough, personal due diligence.

    Features

    Housing

    • 100 resident community capacity 100 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Dallas-Fort Worth International (22 miles away) Dallas-Fort Worth International (22 miles away)
    • Dallas Love (22 miles away) Dallas Love (22 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Bethesda Gardens Frisco in Frisco, TX is an assisted living community that offers a variety of care services and amenities to cater to the needs and preferences of its residents. The community provides respite care for individuals who require temporary assistance or relief from their caregivers.

    Residents at Bethesda Gardens Frisco can enjoy a range of amenities designed for comfort and convenience. These include a beauty salon for hair and grooming needs, cable or satellite TV for entertainment, community operated transportation for outings and appointments, a computer center for internet access, a dining room where delicious meals are served restaurant-style, a fitness room to stay active and healthy, fully furnished apartments for comfortable living, a gaming room for leisure activities, a garden to relax and enjoy nature, housekeeping services to maintain cleanliness, kitchenettes in apartments for self-preparation of meals if desired, move-in coordination assistance to streamline the transition process, outdoor spaces to enjoy fresh air and scenic views, private bathrooms for privacy and independence, a small library for reading enthusiasts, telephone service in each apartment for communication purposes, transportation arrangement (non-medical) services available as needed, transportation to doctors' appointments ensuring accessibility to healthcare facilities when required; wellness center offering programs and resources promoting physical and mental well-being; as well as Wi-Fi/high-speed internet throughout the community facilitating connectivity.

    The care services provided by Bethesda Gardens Frisco ensure that residents receive support with their daily activities such as bathing dressing and transfers. A 24-hour call system is in place along with 24-hour supervision to ensure safety and assistance whenever needed. Medication management is available to help residents take their medications correctly. Additionally, special dietary restrictions can be accommodated by the dining staff.

    The community also offers various engaging activities aimed at enhancing residents' socialization opportunities. These include concierge services to assist with planning outings or organizing events within the community; fitness programs encouraging exercise while promoting overall wellness; planned day trips providing opportunities for exploration and enjoyment; resident-run activities empowering residents to take an active role in organizing events or activities of their interest; and a schedule of daily activities to ensure a vibrant and fulfilling lifestyle.

    Being located in Frisco, TX, Bethesda Gardens provides easy access to several amenities in the nearby area. There are 5 cafes, 12 pharmacies, 7 physicians, 17 restaurants, 5 places of worship, 1 theater, and 1 hospital close by.

    Overall, Bethesda Gardens Frisco offers a supportive and engaging environment where seniors can thrive while receiving the care and services they need.

    Nearby Places of Interest

    Located in Frisco, Texas, this neighborhood is a vibrant and convenient area with a variety of amenities nearby. Within a short distance, you will find popular restaurants such as Bahama Buck's, Whataburger, and Chick-Fil-A, offering plenty of dining options to enjoy. For medical care, there are several physicians' offices and pharmacies within a few miles, ensuring easy access to healthcare services. Additionally, there are cafes like Starbucks and Panera Bread for social gatherings or quiet relaxation. Nearby hospitals include Texas Health Frisco for any medical emergencies or routine care. Places of worship such as Gateway Church and St Francis Catholic Church are also available for spiritual support. The neighborhood offers entertainment options as well, with CUT! by Cinemark dine-in theatre just a short drive away. Among the green spaces are parks like Jasmine Park and Shoreline Trail & Dog Run, providing tranquil settings for outdoor activities. Overall, this part of Frisco provides a well-rounded community ideal for senior living with its convenient amenities and peaceful surroundings.

    Restaurants

    • Bahama Buck's (0.4 miles)
    • Whataburger (0.8 miles)
    • McDonald's (1.3 miles)
    • Braum's (1.4 miles)
    • Fuzzy's Taco Shop (1.4 miles)
    • Chick-Fil-A (2.7 miles)
    • Whataburger (2.8 miles)

    Physicians

    • Frisco Medical Village (0.6 miles)
    • Cook Children's Endocrinology (4 miles)
    • North Texas Institute of Neurology & Headache (4.1 miles)
    • Legacy Dermatology (4.3 miles)
    • Bent Tree Family Physicians (4.3 miles)
    • Collin County Ent (4.4 miles)
    • Texas Health Family Care (4.8 miles)

    Pharmacies

    • CVS Pharmacy (0.8 miles)
    • Walgreens (1.3 miles)
    • Walmart Pharmacy (2.2 miles)
    • Walgreens (2.5 miles)
    • Walmart Pharmacy (2.7 miles)
    • CVS Pharmacy (2.8 miles)
    • CVS Pharmacy (3.2 miles)

    Cafes

    • Starbucks (0.9 miles)
    • Starbucks (2.5 miles)
    • Starbucks (4 miles)
    • 85C Bakery Cafe (4.7 miles)
    • Starbucks (4.7 miles)
    • Starbucks (6.1 miles)
    • Panera Bread (6.8 miles)

    Hospitals

    • Texas Health Frisco (1.2 miles)
    • Baylor Scott & White Medical Center (5.7 miles)

    Places of Worship

    • Gateway Church (2 miles)
    • St Francis Catholic Church (2.1 miles)
    • West Frisco Hope Fellowship Site (2.6 miles)
    • Hope Fellowship (3.6 miles)
    • St Martin de Porres Catholic Church - Frisco/Prosper (3.9 miles)
    • Prestonwood Baptist Church (5.9 miles)

    Theaters

    • CUT! by Cinemark — Dine-in Theatre, Kitchen & Bar (3.8 miles)

    Parks

    • Jasmine Park (5.4 miles)
    • Sommerset (5.8 miles)
    • WestRidge Subdivisions (6.3 miles)
    • Shoreline Trail & Dog Run (6.4 miles)
    • Frontier Park (6.8 miles)

    Frequently Asked Questions

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