Sunrise Of Frisco

Pros

• The staff at Sunrise of Frisco is consistently described as kind, caring, and professional, demonstrating genuine compassion for the residents.
• Residents enjoy a variety of activities, including daily bingo, ice cream sundae festivals, live entertainment, and field trips.
• The community is well-staffed with quality individuals who are supportive and create a warm atmosphere for the residents.
• Many families feel at peace knowing their loved ones are receiving the best care possible in a welcoming environment that feels like home.
• The facility is clean and updated, contributing to a pleasant living experience for the residents.

Cons

• The staff turnover is high, leading to concerns about consistency in care for residents.
• Incidents of theft involving residents' medication, money, and personal items have been reported.
• Communication with families needs significant improvement, as it is often lacking or unclear.
• Housekeeping services are described as acceptable but not thorough; residents are required to leave their rooms during cleaning.
• The food quality is inconsistent, with some residents reporting more misses than hits lately and a lack of patience from food staff.
• Families feel pressured during the move-in process regarding deposits, which they did not appreciate.
• A resident did not receive adequate personal care despite being in need of a high level of assistance.
• Some families felt misled by the community about the level of care their loved ones would receive.
• There were complaints about limited privacy within individual apartments due to staff having keys and entering without notice.

Review

Sunrise of Frisco has garnered a mixed reception from residents and family members, reflecting both commendations and criticisms that highlight the complexities of assisted living care. Many families have expressed profound gratitude for the compassionate services provided by both management and staff, emphasizing the positive relationships fostered during their loved ones' stays. One reviewer shared their appreciation for how the community thoughtfully managed their mother's transition, highlighting a strong sense of kindness and collaboration among team members. The management team's responsiveness to concerns was noted as a significant positive aspect, with residents receiving prompt attention to any issues that arose.

However, despite these affirmations, concerns about staff turnover and communication have been prominent in several reviews. Families have pointed out difficulties in identifying who is in charge when issues need addressing, often being redirected to other staff members without resolution. Instances of theft concerning residents’ personal items were also reported, alongside frustrations regarding housekeeping practices. Though some praised the community's cleanliness overall, there were complaints about individual apartments not receiving sufficient attention—highlighting inconsistency within daily upkeep.

The facility's atmosphere boasts numerous activities designed to engage residents socially and physically, which many found reassuring. Bingo sessions held every day and themed events like an ice cream sundae festival were popular draws, indicating efforts made towards creating an enjoyable living environment for residents. Reviewers appreciated live entertainment opportunities once a week and outings that allowed for social interaction beyond the confines of their apartments. Such programming contributed positively to the vast majority’s experiences at Sunrise of Frisco.

However, some reviewers expressed discontent regarding specific care received by patients requiring more attentive or specialized support needs—particularly those with severe health challenges or mobility restrictions. A family member shared their disappointment with perceived lapses in caregiving standards for a terminally ill loved one; they felt inadequate care was delivered while relying on hospice teams instead of internal providers. This sentiment reflected broader worries regarding the adequacy of staffing levels relative to resident needs—a concern voiced by multiple families who felt response times were insufficient given resident requirements.

Food quality emerged as a mixed topic within reviews; while many reported good dining experiences with various meal options available daily—including special entrees along with alternative selections—some highlighted inconsistencies in food quality over time. Additionally, matters surrounding privacy were raised by several individuals who noted that room access protocols left little room for personal space due to frequent entry by staff for various tasks.

In summation, Sunrise of Frisco appears to offer an engaging community vibrant with activities aimed at enriching residents' lives while maintaining close connections among staff and those they serve. Nonetheless, it carries weighty considerations about staffing adequacy, communication challenges between management and families, and variability in caregiving practices—factors potential residents should weigh carefully when deciding if this community aligns with their loved ones' needs. Those seeking initial impressions may be granted optimism through firsthand visits showcasing a welcoming atmosphere; however, deeper inquiries into caregiving operations could yield clearer insights into the facility's capacity to handle diverse resident circumstances effectively.

Located in the vibrant city of Frisco, Texas, this area offers a plethora of amenities and services suitable for seniors. With a variety of healthcare options such as Legacy Dermatology and North Texas Institute of Neurology & Headache nearby, residents have access to quality medical care. Additionally, there are several pharmacies in close proximity for convenience. For dining options, restaurants like Union Bear and Haywire provide delicious meals in a welcoming atmosphere. Places of worship such as Gateway Church and Hope Fellowship offer spiritual fulfillment for those seeking a community connection. Outdoor enthusiasts can enjoy the numerous parks in the area, including Coyote Creek Park and Arbor Hills Nature Preserve. Close to hospitals like Texas Health Presbyterian Hospital Plano and Baylor Scott & White Medical Center, seniors can rest easy knowing medical care is easily accessible. Overall, this part of Frisco provides a well-rounded environment with amenities catering to the needs and preferences of older adults looking for a comfortable living situation.

Physicians

• Legacy Dermatology (0.2 miles)
• North Texas Institute of Neurology & Headache (0.4 miles)
• Bent Tree Family Physicians (1.5 miles)
• Collin County Ent (1.6 miles)
• Cornea Associates of Texas (2.6 miles)
• Texas Health Family Care (3 miles)
• Dallas Associated Dermatologists (3.3 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.5 miles)

Restaurants

• Union Bear (1.4 miles)
• Haywire (1.5 miles)
• Chick-Fil-A (1.6 miles)
• The Cheesecake Factory (1.7 miles)
• Dave & Buster's (1.7 miles)
• Kelly's Craft Tavern (2 miles)
• Lazy Dog Restaurant & Bar (2 miles)

Cafes

• 85C Bakery Cafe (2.2 miles)
• Panera Bread (3 miles)
• Starbucks (3.9 miles)
• Starbucks (4.3 miles)
• Starbucks (5.1 miles)
• Starbucks (5.1 miles)
• Starbucks (5.4 miles)

Places of Worship

• Gateway Church (2.5 miles)
• Hope Fellowship (3.7 miles)
• West Frisco Hope Fellowship Site (4.5 miles)
• Prestonwood Baptist Church (5.1 miles)
• St Francis Catholic Church (5.4 miles)

Parks

• Coyote Creek Park (3.3 miles)
• Shoreline Trail & Dog Run (3.4 miles)
• Windhaven Meadows Park (3.6 miles)
• Arbor Hills Nature Preserve (3.8 miles)
• Sommerset (4.9 miles)
• Russell Creek Park (5.5 miles)

Theaters

• Cinemark (3.7 miles)

Hospitals

• Texas Health Presbyterian Hospital Plano (4 miles)
• Baylor Scott & White Medical Center (4.1 miles)
• Texas Health Frisco (5.5 miles)