Mustang Creek Estates Frisco House - C & D in Frisco, TX
Mustang Creek Estates Frisco House - C & D is an assisted living and memory care community in Frisco, TX.
Information last verified:
1200 Main Street, Frisco, TX 75033
For more information about senior living options: (866) 208-4318
4 from 58 reviews
5 stars
41
4 stars
2
3 stars
2
2 stars
0
1 stars
13
Overall Review of Mustang Creek Estates Frisco House - C & D
common6 reviews mention this
Restaurant-style meals and home cooking
Dining stands out, with residents describing consistently good meals and home-style food.
Many residents and families talk about the quality of the food and how it feels more like a home than a facility routine. Several reviews specifically mention meals being very good, homemade, or cooked fresh in view of residents and visitors. A few other reviews take the opposite view, describing issues like meals turning into simpler options or food quality declining after a change in staff.
common32 reviews mention this
Staff responsiveness and care
Residents and families describe staff who are attentive, kind, and responsive to concerns.
A large share of reviews focus on the day-to-day support families received, including staff that checks in, follows up, and treats residents with respect. Multiple reviews mention being able to reach leadership or specific team members easily, and describe communication that helped make transitions feel manageable. While most comments are positive, some reviews complain about lack of adequate staffing, not answering calls or messages, and inconsistent care delivery.
differentiator4 reviews mention this
House layout supports memory care
The community’s small-house setup comes up repeatedly in memory care experiences.
Reviews frequently describe the campus as a set of smaller houses, with people grouped in a way that matches their needs. Families with loved ones in memory care specifically mention positive experiences and feeling confident that care needs were being met. One review also describes a move between houses that changed the resident mix and led to additional problems, showing the setup can affect day-to-day experiences.
caveat5 reviews mention this
Care safety and medication concerns
Some reviews raise serious concerns about monitoring, call-system use, and medication handling.
A handful of reviews describe failures in basic safety and oversight, including concerns about not being checked on or not getting appropriate attention through the call system. Others mention medication management problems, such as difficulty keeping up with medications or prescriptions being handled incorrectly. In the most severe cases, reviewers report incidents involving falls, hospitalization, or missing/ineffective safety equipment.
caveat5 reviews mention this
Cleanliness and maintenance are mixed
Cleanliness is a mixed theme, with some praising it and others describing severe neglect.
Some families and visitors describe the facility as clean, well-maintained, and “sparkling,” which helps them feel comfortable leaving a loved one in care. Other reviews strongly disagree, describing unpleasant odors and dirty conditions they say they observed. Because the contrast is so sharp, cleanliness appears to vary by reviewer and timeframe.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
30 resident community capacity
Types of Care
Assisted Living
Memory Care
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
Dallas-Fort Worth International (20 miles away)
Dallas Love (21 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
West Frisco Hope Fellowship Site (0.5 miles)
Gateway Church (2.2 miles)
St Francis Catholic Church (4.2 miles)
St Martin de Porres Catholic Church - Frisco/Prosper (4.7 miles)
Hope Fellowship (5.1 miles)
Oak Grove United Methodist Church (7.1 miles)
Prestonwood Baptist Church (7.5 miles)
Restaurants
Whataburger (0.7 miles)
Chick-Fil-A (0.8 miles)
Braum's (0.9 miles)
Fuzzy's Taco Shop (0.9 miles)
McDonald's (1.1 miles)
Tailgaters Sports Bar & Grill (2 miles)
Bahama Buck's (2.4 miles)
Pharmacies
CVS Pharmacy (0.8 miles)
Walgreens (1 miles)
Walgreens (1.7 miles)
Walmart Pharmacy (1.7 miles)
CVS Pharmacy (1.9 miles)
Walgreens (2 miles)
CVS Pharmacy (3.6 miles)
Cafes
Starbucks (1.1 miles)
Starbucks (3 miles)
Starbucks (4.4 miles)
85C Bakery Cafe (5.5 miles)
Panera Bread (5.8 miles)
Starbucks (6.4 miles)
Starbucks (6.6 miles)
Physicians
Frisco Medical Village (2.5 miles)
Texas Health Family Care (3.4 miles)
North Texas Institute of Neurology & Headache (4 miles)
Legacy Dermatology (4.2 miles)
Cook Children's Endocrinology (4.6 miles)
Savannah Clinic at Denton Regional Medical Clinic (4.9 miles)
Bent Tree Family Physicians (4.9 miles)
Hospitals
Texas Health Frisco (3.2 miles)
Baylor Scott & White Medical Center (7 miles)
Parks
Sommerset (3.8 miles)
Shoreline Trail & Dog Run (5 miles)
Jasmine Park (5.2 miles)
Coyote Creek Park (7.4 miles)
Arbor Hills Nature Preserve (7.6 miles)
Theaters
CUT! by Cinemark — Dine-in Theatre, Kitchen & Bar (5.5 miles)
The range of features at Mustang Creek Estates Frisco House - C & D is specifically designed to support residents with dementia or Alzheimer's disease, promoting their independence while ensuring safety and comfort. Assistance with dressing, bathing, and transfers helps residents maintain personal hygiene and self-esteem, while 24-hour supervision provides a secure environment where individuals can feel safe. Medication management ensures that residents adhere to their prescribed regimens, which is crucial for their overall health. Meal preparation and service cater to dietary needs, making nutrition both accessible and enjoyable. Additionally, activities of daily living assistance encourages engagement in routine tasks that foster a sense of normalcy. The tailored mental wellness program and specialized memory care programming address cognitive challenges by enhancing cognitive function and emotional well-being, creating opportunities for social interaction and mental stimulation that are vital for those experiencing mild cognitive impairment or advanced stages of dementia.
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Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
The article outlines effective communication strategies for interacting with loved ones with dementia, highlighting the need for empathy, patience, and understanding while emphasizing supportive approaches like using simple language, minimizing distractions, and focusing on feelings over facts to maintain dignity and foster connection. It also suggests seeking professional guidance when needed as communication challenges evolve.
Mustang Creek Estates Frisco House - C & D photos
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