Knopp Assisted Living Center

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Knopp Assisted Living Center

202 Billie Drive, Fredericksburg, TX 78624

For more information about senior living options: (844) 490-3973

2.3 from 4 reviews
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    Overall Review of Knopp Assisted Living Center

    Pros

    • pro The staff have been consistently kind, respectful and thoughtful.
    • pro The family member enjoys living there.
    • pro The family member likes the food.
    • pro The family member remains grateful to those who help him every day.

    Cons

    • pro Katie is described as a terrible employee who doesn't help residents, is always on her phone, and rude.
    • pro Katie allegedly left a resident full of feces for another employee to clean up.
    • pro The owner, Jane Perry, is described as having a nonchalant attitude and being unsympathetic, saying "sorry we couldn't help your father."
    • pro The Memory Care wing is described as horribly filthy, with elderly patients who cannot take care of themselves.
    • pro The bathroom was reportedly not ADA compliant, which is problematic for a wheelchair-bound resident.
    • pro Complaints have been filed with appropriate agencies in Texas, and the reviewer warns others to go elsewhere.

    Review

    A set of sharply contrasting reviews about a Memory Care wing in Knopp, Alabama (with references to actions in Texas) paints a complicated picture of what it's like to have a loved one cared for in this facility. On one hand, there are strong accusations of neglect, poor cleanliness, and a dismissive attitude from leadership that leave a chilling impression. On the other hand, another voice describes a supportive staff who are consistently kind, respectful, and attentive, with a family member who appears to be thriving and appreciative of the daily help provided. The two sides collide in a way that makes it hard to form a single verdict about the place.

    One review centers on a specific staff member's conduct. The writer singles out a person named Katie and describes her as a terrible employee who does not help residents, spends too much time on her phone, and is outright rude. The reviewer goes further, alleging a egregious incident where Katie allegedly left one resident "full of feces" for another employee to clean up, framing the event as a deliberate neglect that reflects badly on the facility's care standards. These statements are presented as firsthand experiences, with the implication that the problem extended beyond a single lapse to reflect a broader pattern of care deficiencies. The reviewer emphasizes the harm and discomfort caused by such actions, casting doubt on the level of supervision and accountability within the staff.

    In stark contrast, another account speaks to a consistently positive experience among the staff. The writer describes the staff as "kind, respectful and thoughtful" and asserts that their family member enjoys living there. According to this perspective, the resident appreciates the meals and expresses gratitude toward the people who help daily, suggesting a warm, supportive environment where care routines are carried out with genuine concern. This voice reinforces the idea that, for some families, the facility can provide dependable, compassionate service and a sense of well-being for residents.

    The two divergent narratives are reinforced by additional details about conditions in the Memory Care wing. The negative account claims that photographs attached to the review depict the actual state of the living area and room conditions, painting a scene of "horrible filth" in an elderly care setting. The reviewer contends that the environment was so unsanitary that the father was urgently relocated, and that formal complaints were filed with appropriate Texas agencies. The seriousness of the charge is underscored by an insistence that the conditions were not just temporary lapses but indicative of systemic neglect that could jeopardize resident safety and dignity.

    Another critical element in the negative review is the assertion that the facility's leadership did not adequately respond to the family's concerns. The writer cites an encounter with owner Jane Perry, describing her reaction as cold or nonchalant, with an immediate, dismissive reply along the lines of "sorry we couldn't help your father." This portrayal suggests a leadership style that minimizes complaints and struggles to show empathy when a family member is in distress. The language used - "totally sickening" and a direct warning to "go elsewhere" - makes the message feel urgent and personal, as if preventing future residents from experiencing similar outcomes is a key priority for the writer.

    Associated with the leadership critique are practical and safety concerns. The reviewer highlights that the bathroom in the Memory Care wing was not ADA compliant, a significant accessibility problem for a resident who is wheelchair-bound. The claim of noncompliance adds a layer of risk to the narrative, as it touches on the ability of the facility to accommodate residents with mobility or other constraints. The combination of alleged unsanitary conditions, perceived neglect, and accessibility shortcomings creates a troubling composite image that raises questions about how the facility screens and trains staff, monitors resident health, and addresses safety standards.

    Together, these reviews present a multifaceted and emotionally charged portrait of Knopp's Memory Care wing. One voice stresses accountability gaps - an alarming incident attributed to a staff member, a lack of timely and compassionate response from leadership, and systemic concerns about cleanliness and accessibility. The other voice offers a triptych of reassurance: caring staff, a positive resident experience, and appreciation for daily support and nourishment. The truth of the matter, for a reader, lies in the tension between these experiences and the evidence presented - photos of the living area, reports of immediate resident relocation, and formal complaints filed with state authorities.

    What stands out across the narratives is the powerful impact of caregiver behavior and facility infrastructure on the experience of residents and their families. For some families, the care team's kindness, attentiveness, and the quality of meals translate into reassurance and gratitude. For others, a single troubling incident coupled with apparent leadership indifference can erase positive memories and lead to urgent action, including seeking investigations and moving a loved one to a different setting. The mixed nature of these reviews suggests that experiences at this Memory Care wing can vary widely, potentially reflecting differences in staffing, daily routines, and responsiveness to concerns on different shifts or days.

    In the end, the reviews converge on a cautionary note: prospective families should conduct thorough, independent assessments and consider both observed care quality and the facility's response to problems. The vivid contrasts - one reviewer's terrifying encounter with neglect and another's affirmation of compassionate care - underscore that family experiences at this memory care facility can diverge dramatically. The call to action from the more urgent narrative is unmistakable: investigate, verify, and weigh all available information before making a decision, and consider exploring other options if concerns about cleanliness, accessibility, and staff accountability persist.

    Features

    Housing

    • 60 resident community capacity 60 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Knopp Assisted Living Center in Fredericksburg, TX offers a comfortable and supportive environment for seniors requiring skilled nursing care. With a range of amenities and care services, residents can enjoy a high quality of life while receiving the assistance they need.

    The community provides a variety of amenities to cater to the residents' needs and desires. A beauty salon is available for personal grooming, and cable or satellite TV is provided for entertainment. Community-operated transportation ensures that residents can easily access local services and amenities. A computer center is available for those who wish to stay connected digitally. Dining options are plentiful with a spacious dining room offering restaurant-style meals. Additionally, there is a fitness room to promote physical well-being, as well as outdoor spaces and gardens for relaxation and enjoyment. Other amenities include a gaming room, small library, telephone service, Wi-Fi/high-speed internet, and housekeeping services.

    Care services at Knopp Assisted Living Center focus on helping seniors with their daily activities and medical needs. A 24-hour call system ensures that assistance is always readily available. Trained staff provide 24-hour supervision to ensure the safety and well-being of residents. Assistance with bathing, dressing, transfers, and other activities of daily living is provided to maintain independence and dignity. Medication management is also offered to ensure that residents receive their prescribed medications in a timely manner. Additionally, special dietary restrictions are catered to, such as diabetes diets.

    Residents at Knopp Assisted Living Center can enjoy engaging activities designed to enhance their well-being. Concierge services are available to assist with scheduling appointments or planning outings. Fitness programs are offered to promote physical fitness among the residents. Planned day trips provide opportunities for exploration and socialization outside the community premises. Resident-run activities encourage participation and involvement within the community itself. Scheduled daily activities keep residents engaged and entertained.

    The location of Knopp Assisted Living Center offers convenient access to various establishments in the area. With several cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals nearby, residents have easy access to a range of services and resources.

    Overall, Knopp Assisted Living Center in Fredericksburg, TX provides a nurturing environment where seniors can receive skilled nursing care while enjoying a fulfilling lifestyle with abundant amenities and activities.

    Nearby Places of Interest

    Restaurants

    • Burger King (0.2 miles)
    • Bella Sera (0.5 miles)
    • Sunset Grill (0.6 miles)
    • Campo Azul Mexican Grill & Bar (0.7 miles)
    • Laredo Taco Company (0.8 miles)
    • Tortillas Mi Tierra (0.8 miles)
    • Opa's Smoked Meat (1.1 miles)

    Physicians

    • Gastroenterology Clinic of San Antonio (0.3 miles)
    • Austin Heart - Fredericksburg (0.5 miles)
    • Pedernales Medical Group (0.5 miles)
    • Hill Country Facial Plastic Surgery Center (0.5 miles)
    • Dr Fincke (0.5 miles)
    • Cornerstone Clinic (0.5 miles)
    • Fredericksburg Clinic PA (0.6 miles)

    Hospitals

    • Hill Country Memorial Health (0.3 miles)
    • Hill Country Memorial Hospital (0.4 miles)

    Pharmacies

    • Prescription Laboratory (0.5 miles)
    • Walgreens (0.8 miles)
    • H-E-B Pharmacy (1 miles)
    • Valu-Med Pharmacy (1.9 miles)
    • The Drug Shop (20 miles)

    Cafes

    • Emma + Ollie (0.9 miles)
    • H-E-B Deli (1 miles)
    • The Stable Cocktail Bar (1.1 miles)
    • Greater Grace Christian Coffee House (1.3 miles)
    • Twisted Sisters Bake Shop (1.3 miles)
    • Austin Street Java & Gelato (1.5 miles)
    • Starbucks (1.9 miles)

    Transportation

    • Artistic Impressions Taxidermy (1.3 miles)
    • Enterprise Rent-A-Car (19.1 miles)
    • Jetz Taxidermy Supply (19.7 miles)

    Places of Worship

    • St Mary's Catholic Church (1.4 miles)
    • Southern Baptist Convention (1.4 miles)
    • Oak Hills Church (1.5 miles)
    • Calvery Pentecostal Church (1.6 miles)
    • Memorial Presbyterian Church (1.9 miles)
    • Fredericksburg United Methodist Church (2.7 miles)
    • Church of Jesus Christ of Latter Day Saints (2.8 miles)

    Parks

    • Marktplatz (1.5 miles)
    • The H-E-B Playground at Marktplatz (1.5 miles)
    • Old Tunnel State Park (11.4 miles)

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