Cruz Personal Care Home

Pros

• The residents have access to a consistent food supply that meets basic meal requirements.
• The facility provides three meals a day, ensuring that the residents are fed regularly.
• The community atmosphere among the residents is strong, fostering connections and support despite challenges.
• Staff members are dedicated to maintaining a routine for the residents, which can provide structure in their day-to-day lives.
• There is potential for improvement in communication regarding available resources for new hires or residents, which could foster a more supportive environment.

Cons

• New hires and residents are not informed about the poor living conditions, leaving them in the dark about what to expect.
• The mattresses are infested and unsuitable for comfortable sleeping.
• The food supply is inadequate for 14 residents, with only three meals provided each day.
• Residents are not allowed to request basic food items like milk or bananas, creating a feeling of deprivation.
• Overall, the environment feels unwelcoming and neglectful towards the needs of residents.

Review

In recent reviews and firsthand accounts from employees and residents, a troubling picture has emerged regarding the living conditions and provisions at a particular facility. New hires and residents alike seem to be kept in the dark about several critical issues that affect their comfort and well-being. One of the most significant concerns raised is related to the state of the mattresses provided for residents. Reports indicate that these mattresses are not only old but also infested with thousands of bedbugs, creating an unbearable sleeping environment for those trying to rest and heal.

The infestation of bedbugs is alarming on multiple levels. Not only does it pose a substantial health risk, but it also significantly detracts from the quality of life within the facility. Residents who are already dealing with various challenges—including medical conditions, emotional distress, or rehabilitation needs—find themselves subjected to an environment rife with discomfort. The inability to provide new mattresses or at least effective pest control measures raises questions about the management's commitment to maintaining a standard of care that respects the dignity and needs of its residents.

In addition to issues concerning physical comfort, there are significant limitations placed on food resources allocated for the residents. Current policies reportedly allow for only three meals a day for 14 individuals, which raises serious concerns not just about nutritional adequacy but also about overall wellness. Many experts argue that proper nutrition plays a crucial role in recovery and mental health; therefore, limiting access can have detrimental effects on residents' well-being. The lack of additional food supplies has led some individuals to feel neglected and unsupported in their basic needs.

Moreover, when it comes to dietary requests or special needs, such as asking for milk or even basic fruits like bananas, staff members have reportedly been instructed not to cater to these requirements. This strict limitation on food items hints at systemic issues within facility management—issues that seem rooted in budget constraints rather than genuine concern for resident welfare. It paints a striking image of an institution more focused on cost-cutting than on providing adequate care or fostering a nurturing environment.

The silence surrounding these problems creates an atmosphere of fear and uncertainty among both new hires and long-term employees. Many workers appear hesitant to advocate for residents’ needs due to fears of retaliation or job security being jeopardized by raising concerns with upper management. This culture discourages open dialogue about essential improvements needed within the facility—a situation where everyone suffers due to inadequate support systems.

In conclusion, while many facilities aim to provide safe havens for people facing challenging life circumstances, this particular establishment seems far from fulfilling that promise. The combination of unsafe sleeping arrangements due to bedbug infestations along with severely limited food provisions depicts an institution struggling under systemic inadequacies. As voices continue emerging from both staff and residents highlighting these pressing issues, it becomes increasingly vital for stakeholders involved—management teams, regulatory bodies, and community advocates—to take actionable steps toward fostering meaningful change so that all individuals receive the dignity and care they deserve.

Restaurants

• Chuy's Bar & Grill (2 miles)
• Hangrys Grill (2.7 miles)
• Tacos El Camino (2.8 miles)
• Jalisco (3.2 miles)
• Las Palmas Mexican Restaurant (3.3 miles)
• Chuy's Take Out (3.4 miles)
• Heavy S Outdoor BBQ #2 (3.4 miles)

Places of Worship

• Divine Saviour Lutheran Church (2.2 miles)
• Word of Truth Church (2.7 miles)
• First Baptist Church of Natalia (2.7 miles)
• Church St John Bosco (2.8 miles)
• Calvary Baptist Church (2.8 miles)
• Corinth Baptist Church (2.8 miles)
• Devine Christian Church (2.9 miles)

Physicians

• Medical Clinic of Devine (2.9 miles)
• Little Alsace Urgent Care Center (11.2 miles)
• Dermatology Specialists of San Antonio - Castroville (11.6 miles)
• Medina Valley Family Practice (11.7 miles)
• Medcare Associates Medical Clinic (11.8 miles)
• Medcare Associates (11.8 miles)
• Medical Clinic Of Castroville (11.8 miles)

Parks

• Devine Little League (3.3 miles)

Pharmacies

• Nutrition Healthwise (3.3 miles)
• Conoly Drug (3.5 miles)
• Health Mart Pharmacy (3.5 miles)
• Walmart Pharmacy (3.9 miles)
• H-E-B Pharmacy (7.4 miles)
• Super S Foods (11.5 miles)

Transportation

• Devine City Hall Devine (3.6 miles)
• MC Aircraft Refinishers (3.9 miles)
• Nieves Zapata & Sons Trucking (4.2 miles)
• Ray's Taxi (6.9 miles)
• Wildlife Artistry (14.6 miles)

Cafes

• Mi Roca Cafe (5.8 miles)
• Lytle Donuts (6.9 miles)
• Railhead Cafe (7.2 miles)
• Castroville Cafe (11.6 miles)
• Magnolia Filling Station (11.6 miles)

Hospitals

• WM R Burges O.D P.A. (11.6 miles)