Legacy Assisted Living And Memory Care

1100 Reba McEntire Lane, Denison, TX 75020

For more information about senior living options: (844) 490-3973

3.9 from 82 reviews
5 stars
53
4 stars
8
3 stars
0
2 stars
1
1 stars
20

Assisted Living Board and Care Home

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    Overall Review of Legacy Assisted Living And Memory Care

    Pros

    • pro The staff are incredibly wonderful to residents and their families.
    • pro The facility is beautiful and shows genuine care for the elderly.
    • pro The team is friendly, compassionate, and goes out of their way to meet needs.
    • pro The environment is great, with accommodating, friendly, and professional staff.
    • pro The mother staying there is impressed with the quality of care.
    • pro The staff are nice, down-to-earth, and professional.
    • pro The check-in process is smooth and easy.
    • pro The place is clean and well organized.
    • pro The staff keep families informed and treat residents with dignity and respect.
    • pro Best wound care in the area.

    Cons

    • pro The facility has not updated its building.
    • pro There is no privacy in rooms; there are no curtains between beds.
    • pro It is hard to get into the building to visit family members.
    • pro Most of the care team doesn't care about loved ones.
    • pro The front desk staff was rude to a delivery person.
    • pro Residents are barely changed and some have been left overnight or over a weekend in soiled sheets and clothes.
    • pro A friend stayed there and had to move because the food wasn't good and a tech would force people to stay in their rooms.
    • pro A night-shift employee named Bianca was described as rude.
    • pro The director and administration are not caring; the current director is not awesome and the new administrator is ridiculous, punishing patients and disregarding families.
    • pro A nurse was mean to elderly residents and dismissive when issues were raised; described as the worst nurse ever.
    • pro It is hard to keep soap and towels in the bathroom; guests are told to dry hands on their pants.
    • pro A reviewer would not recommend this nursing facility due to neglect, such as residents laying in urine for long periods, questions going unanswered for over a week, and a resident dying after injuries.

    Review

    The stories about The Homestead of Denison span a wide range of experiences, showing a facility capable of offering genuine warmth and attentive care in many cases, while also provoking serious concerns for others. On one end, families describe a welcoming, compassionate environment where the staff treat residents with dignity and kindness, and where communication with administration feels personal and respectful. On the other end, there are alarming accounts of privacy gaps, accessibility issues, and care lapses that leave families worried and frustrated. Taken together, the collection paints a complex picture of a place that can feel like a nurturing home to some and a source of distress to others.

    Several reviews center on deeply positive experiences. One family member notes that their mom has been a resident for six months and that the staff have been incredibly wonderful to her and to the whole family. They describe the facility as a "beautiful little" place with people who truly care for the elderly. Others echo that sentiment, praising friendly, compassionate staff across care teams, including in inpatient rehab where the patient was treated after a broken tibia and knee injury. The sentiment is that the environment feels welcoming and that caregivers - nurses, aides, social workers, and administrative staff - often go above and beyond to meet needs, communicate well, and keep families informed. Wound care is singled out as excellent by some, and the overall atmosphere is described as professional, clean, and supportive.

    In the same vein, several comments laud specific individuals who helped make care better. A reviewer commends an admission coordinator for being caring, cordial, and efficient, noting that paperwork and planning moved forward quickly without pressuring the family to choose the facility. Others highlight the memory care unit and the general staff as being attentive, respectful, and patient, with families feeling that their loved ones are treated with dignity. Positive notes also emphasize easy check-ins, good communication among staff, and a sense of being part of a "welcoming family" where residents are cared for thoughtfully. Across these compliments, the recurring theme is that when the care teams function well, residents thrive, and families gain a sense of relief knowing their loved ones are in capable hands.

    Yet nearly every thread of feedback includes contrasting experiences that raise questions about consistency and safety. A number of reviews point to privacy and security concerns that would understandably trouble families. There are comments about a lack of privacy in rooms, with mentions of rooms that do not have curtains between beds, and about difficulty gaining access to the building to visit loved ones due to entry procedures. One incident involved a delivery person who encountered a rude front-desk interaction and a gatekeeping process that left them feeling unwelcome and effectively trapped until they could be released. The frustration around check-in and access points to broader worries about visitor flexibility and resident privacy.

    Care quality concerns also appear in several accounts. Some reviewers describe residents being left in soiled sheets or clothing for periods that seem far too long, and there are strong accusations about residents being forced to stay in their rooms, with limited opportunities to move about or socialize. There is mention of a nurse who allegedly treated some residents poorly, dismissing concerns as "nothing," which some readers interpreted as a serious neglect of patient comfort and safety. The complaints extend to general concerns about staffing levels, with references to short-staffing that resulted in delays for assistance and help. A few families recount difficult experiences involving communication gaps, unanswered questions, and a sense that staff responsiveness could vary dramatically from shift to shift.

    Leadership and administrative dynamics generate their own tensions in the reviews. Several comments express dissatisfaction with administration, describing shifts in leadership that altered the tone of care and the willingness to engage with families. One reviewer laments a director who did not seem to prioritize patient or family concerns and even recounts moving their loved one to a facility closer to home after repeated frustrations. Others mention promises of improved processes or changes in personnel, while still feeling that some days were better than others, and that the overall climate could swing depending on who was in charge. There are also cautionary notes from reviewers who claim to have been told unwelcome facts about diagnoses or to have experienced rigid or insensitive administrative responses.

    Interwoven with both praise and criticism are testimonials that offer a more nuanced perspective. Some reviewers celebrate the consistency of care and the everyday kindness of staff, including social workers and nurses who create a sense of normalcy and warmth for residents. Others acknowledge improvements in certain areas - like streamlined admissions, better front-desk reception, or clean, well-maintained spaces - while still expressing concern about other aspects of the facility's operation, such as the degree of independence left to residents, the sufficiency of monitoring, or the responsiveness of the care team during overnight hours. A few entries reflect a sense of pride in the community, a belief that despite challenges, the Homestead can be a good home where residents are genuinely cared for when the right staff are present.

    In sum, what emerges is not a single verdict but a spectrum of lived experiences at The Homestead of Denison. For many families, the facility embodies the compassionate, attentive care they hope to find for their loved ones, paired with a welcoming environment and professional, communicative staff. For others, the picture is more troubling: concerns about privacy, accessibility, consistent care, and responsive leadership that can make the experience feel precarious. The mix of heartfelt praise and pointed criticisms highlights the importance of ongoing attention to privacy, access, staffing levels, and administrative culture to ensure that all residents receive the dependable, respectful care that families expect.

    Features

    Housing

    • 16 resident community capacity 16 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Legacy Assisted Living and Memory Care in Denison, TX is a warm and inviting community that offers personalized care for seniors in a comfortable and secure environment. Our dedicated staff is committed to providing the highest level of support, ensuring that each resident receives the individualized care they need.

    Our board and care home offers a range of amenities to enhance the quality of life for our residents. Our spacious dining room serves delicious meals prepared by our talented culinary team, taking into account any special dietary restrictions. Residents can enjoy their meals in a social setting, fostering a sense of community and friendship.

    Each living space at Legacy Assisted Living and Memory Care is fully furnished, providing residents with a cozy and welcoming place to call home. Our garden and outdoor spaces offer opportunities for residents to relax, enjoy nature, or engage in outdoor activities.

    Housekeeping services are provided regularly to ensure that each resident's living space remains clean and well-maintained. Move-in coordination is also available to help ease the transition process for new residents.

    We understand the importance of staying connected in today's digital age, which is why we offer telephone and Wi-Fi/high-speed internet access throughout our community. This allows residents to keep in touch with loved ones near and far.

    In terms of care services, our highly trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident's medical needs are met. Medication management is provided to help residents stay on track with their prescribed medications.

    Transportation arrangement for medical appointments is available for those who require it. Additionally, we offer transportation services to doctors' appointments as part of our commitment to meeting the diverse needs of our residents.

    At Legacy Assisted Living and Memory Care, we believe in promoting an active lifestyle for our residents. We offer scheduled daily activities that cater to different interests and abilities. Whether it's participating in group exercises, engaging in arts and crafts, or enjoying entertainment options, there is something for everyone to enjoy.

    Our community is conveniently located near several amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that our residents have easy access to the services they need and allows them to remain active members of the local community.

    At Legacy Assisted Living and Memory Care in Denison, TX, we strive to create an environment where seniors can thrive and enjoy a fulfilling retirement. With our personalized care and extensive range of amenities and services, we are dedicated to providing our residents with the highest quality of life possible.

    Nearby Places of Interest

    Hospitals

    • Texoma Medical Center (0.1 miles)
    • Texoma Medical Center (0.2 miles)
    • Texoma Healthcare System (0.2 miles)
    • UHS of Texoma (4.6 miles)
    • Wilson N Jones Medical Center (7.3 miles)
    • Life Center Specialtiy Hosp (7.4 miles)

    Physicians

    • Texoma Heart Group (0.2 miles)
    • Bryan Kalil MD (0.2 miles)
    • The Hearing Clinic (1.3 miles)
    • Texoma Foot and Ankle Specialists (2.3 miles)
    • Texoma Neurology Associates (2.6 miles)
    • Rolando Oro, MD (2.8 miles)
    • Nhat Nguyen MD (4.4 miles)

    Places of Worship

    • New Wine Christian Counseling Service (0.4 miles)
    • Mount Zion Baptist Church (0.7 miles)
    • Haven Chapel Methodist Church (0.8 miles)
    • Southern Baptist Convention (1 miles)
    • Waples Memorial United Methodist Church (1 miles)
    • Baptist Student Ministry (1.3 miles)
    • River Of Life (1.6 miles)

    Restaurants

    • Church's Chicken (1.1 miles)
    • Southern Star Eatery (1.1 miles)
    • Thai Loco (1.1 miles)
    • Devolli's Italian Restaurant (1.3 miles)
    • Nicks Family Restaurant (1.4 miles)
    • Best Burger Barn (1.4 miles)
    • Lili's Place (1.7 miles)

    Pharmacies

    • Good Neighbor Pharmacy (1.1 miles)
    • Parks Drug (1.1 miles)
    • Kroger Pharmacy (1.1 miles)
    • Data Rx Management (1.2 miles)
    • Albertsons Pharmacy (1.4 miles)
    • Sav-on Drugs (1.4 miles)
    • Medicine Shoppe (1.8 miles)

    Cafes

    • Starbucks (2 miles)
    • Starbucks (4.9 miles)
    • Panera Bread (7 miles)
    • Starbucks (7.2 miles)

    Transportation

    • Team Bonner Auto Rental (3.2 miles)
    • U-Haul Neighborhood Dealer (6.3 miles)
    • Enterprise Rent-A-Car (6.6 miles)
    • U-Haul (6.9 miles)

    Parks

    • Loy Park (3.5 miles)
    • HeyDay Entertainment (4.7 miles)
    • Eisenhower State Park (4.8 miles)

    Frequently Asked Questions

    Where is Legacy Assisted Living And Memory Care?

    Nearby Communities

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