Nanaws Place

Pros

• The owner was prompt in making a partial reimbursement for the overpayment after the resident's passing.
• The facility has been acknowledged as one of the more affordable options in the area, providing potential savings for clients.
• The owner communicated openly about the pricing structure and care standards at the facility.
• The facility is located in a homey environment that some families may appreciate.
• There are opportunities for improvement in activities and hygiene that could enhance the overall experience for future residents.

Cons

• The facility lacks sufficient activities for residents, with only TV available for entertainment.
• There are consistently only two employees present at the facility during visits, indicating inadequate staffing.
• The quality of care provided is below expectations for a small facility.
• The community is not clean or hygienic, with issues such as stained carpets and a lack of proper sanitation.
• Resident privacy is compromised, with some rooms housing three residents instead of the promised maximum of two.
• Security is lacking, allowing anyone to enter or exit the facility freely.
• The food provided is unbalanced and lacks essential fruits and vegetables.
• Despite ongoing payment requests for monthly fees, the owner refuses to properly address overpayment issues after several months of inquiry.
• Items belonging to residents have gone missing from the facility.
• The pricing for care services is considered excessive given the low quality of services provided.

Review

The experiences shared by multiple reviewers concerning the care facility for their loved ones reveal numerous alarming issues regarding both the quality of care and overall management of the establishment. One poignant account details a son’s harrowing experience with his father, who received care at the facility from December 2020 until his death in August 2021. This reviewer noted that he had no input in selecting this particular place, which underlines a common concern among families—often decisions about care are made without adequate information or choice, leaving family members feeling powerless during an already difficult time.

Critics unanimously highlight the lack of activities available to residents at the facility, primarily noting that watching television appears to be the sole form of entertainment. This absence of engagement can lead to significant emotional and mental decline for residents who often need stimulation to maintain a sense of well-being. Despite being situated in what is marketed as a small community offering personalized care, it appears that this facility failed to deliver on any meaningful engagement opportunities or structured programs aimed at enhancing residents' quality of life.

Staffing levels were another consistent point of contention among reviewers. Many noted that during visits, they would encounter only two employees on duty, raising concerns about whether adequate supervision and support could be provided to all residents present. Furthermore, this lack of staff not only impacts resident safety but also leads to diminished attention given to individual needs—a critical aspect of elderly care that cannot be overlooked. The combination of low staffing levels and high resident numbers likely contributes significantly to health risks and poorly managed living conditions.

In addition to staffing shortages, various complaints were leveled against the overall cleanliness and hygiene standards maintained within the facility. Reviewers described unsanitary conditions where carpets bore large stains and general maintenance appeared neglected. Such environments raise red flags considering how crucial cleanliness is in preventing infections among vulnerable populations typically residing in such facilities. Resident privacy was also mentioned as compromised; although policies allegedly dictate no more than two residents per room, instances were reported where three individuals occupied smaller spaces without proper regard for personal space or privacy needs.

A particularly troubling issue arose following the reviewer's father's passing when requests for financial reimbursement went unaddressed by management. While a partial refund was issued after multiple attempts over six months of communication with ownership, the management's refusal to address the remaining balance reflected poor customer service practices commonly associated with establishments prioritizing profits over patient satisfaction and ethical practice. The owner's justification—that their prices are competitive despite providing subpar services—demonstrates an alarming disregard for both accountability and dignity toward grieving family members trying to settle their loved one's affairs.

To compound these serious problems further, feedback indicated that dietary provisions were lackluster at best; balanced meals containing essential fruits and vegetables were notably absent from menus offered to residents. The absence of nutritious food options is incredibly concerning since proper nutrition is integral for maintaining health amongst elderly individuals who may already face various medical challenges due to age or illness. Residents facing malnutrition due not only compromises their physical health but can exacerbate existing conditions prevalent among seniors.

In conclusion, these reviews collectively paint a dire picture concerning operational standards at this particular care facility. From inadequate staffing ratios leading to insufficient individualized care plans through grim hygiene practices affecting overall resident comfort — every aspect composes an ecosystem failing those they serve most profoundly: vulnerable elderly individuals requiring dignity in their later years alongside flourishing environments conducive towards emotional well-being.

This particular area of Denison, Texas offers convenient access to essential amenities such as pharmacies, places of worship, restaurants, physicians, hospitals, transportation services, cafes, parks, and a theater. With multiple pharmacies within close proximity for easy medication management and several places of worship nearby for spiritual fulfillment, residents can easily meet their daily needs and maintain their sense of community. Additionally, the presence of various dining options and healthcare providers ensures that seniors have access to quality food and medical care. The availability of rental cars and transportation services also makes it convenient for seniors to get around the area. Parks provide opportunities for outdoor recreation and relaxation, while nearby entertainment venues offer cultural enrichment. Overall, this area provides a well-rounded environment for senior living with a range of amenities within reach.

Pharmacies

• Kroger Pharmacy (0.5 miles)
• Sav-on Drugs (0.9 miles)
• Albertsons Pharmacy (0.9 miles)
• Data Rx Management (1 miles)
• Parks Drug (1.1 miles)
• Good Neighbor Pharmacy (1.2 miles)
• Medicine Shoppe (1.9 miles)

Places of Worship

• Waples Memorial United Methodist Church (0.6 miles)
• Southern Baptist Convention (0.8 miles)
• Unity Missionary Baptist Church (0.8 miles)
• Baptist Student Ministry (1 miles)
• Red River Unitarian Universalist Church (1.1 miles)
• Mount Zion Baptist Church (1.1 miles)
• Haven Chapel Methodist Church (1.1 miles)

Restaurants

• Thai Loco (0.8 miles)
• Southern Star Eatery (0.8 miles)
• Devolli's Italian Restaurant (1 miles)
• Nicks Family Restaurant (1 miles)
• Best Burger Barn (1 miles)
• Church's Chicken (1.2 miles)
• Redneck Rooster Cafe (1.4 miles)

Physicians

• The Hearing Clinic (1.1 miles)
• Texoma Neurology Associates (1.2 miles)
• Texoma Heart Group (1.4 miles)
• Bryan Kalil MD (1.4 miles)
• Texoma Foot and Ankle Specialists (2.1 miles)
• Rolando Oro, MD (2.2 miles)
• Nhat Nguyen MD (3 miles)

Hospitals

• Texoma Healthcare System (1.4 miles)
• Texoma Medical Center (1.5 miles)
• Texoma Medical Center (1.6 miles)
• UHS of Texoma (3.2 miles)
• Wilson N Jones Medical Center (5.8 miles)
• Life Center Specialtiy Hosp (5.9 miles)

Transportation

• Team Bonner Auto Rental (1.7 miles)
• U-Haul Neighborhood Dealer (4.8 miles)
• Enterprise Rent-A-Car (5.1 miles)

Cafes

• Starbucks (2.1 miles)
• Starbucks (3.5 miles)
• Panera Bread (5.7 miles)
• Starbucks (5.8 miles)

Parks

• Loy Park (2.4 miles)
• HeyDay Entertainment (3.3 miles)
• Eisenhower State Park (6 miles)

Theaters

• Cinemark Sherman (6.1 miles)