Heartis Mid Cities

Pros

• Residents appreciate the friendly and professional staff at Heartis Mid Cities, making for a welcoming environment.
• The community is beautifully designed with spacious apartments and plenty of natural light.
• There are numerous activities available, providing residents with ample opportunities for socialization and engagement.
• The facility maintains a clean and well-kept atmosphere, contributing to its appeal.
• Many residents enjoy the quality of food provided, particularly the options available in the Bistro for off-dining hours.
• The overall experience at Heartis Mid Cities has been positive for several families, offering peace of mind regarding their loved ones' care.
• The presence of various care levels allows families to feel secure knowing that additional support can be accessed if needed.
• Residents express happiness with the vibrant community spirit and engaging activities offered, such as arts & crafts classes and bridge games.

Cons

• There have been definite changes in the food and dining experience that have been negative, with snacks and small meals no longer available at any time.
• For 21 days, there has been no hot water or laundry service for a resident.
• The memory care residents are only given one meal option, often fried foods, and are left unsupervised when eating.
• A resident feels dehydrated most of the time due to limited beverage options provided daily.
• The food served is repetitive and often cold, leading to dissatisfaction with the dining experience.
• There are concerns regarding the level of care provided, as a loved one has declined significantly since moving in and appears over-medicated.
• While some activities are offered, it is noted that the community can be quite quiet at times.
• Despite being told improvements were being made, management has not resolved specific issues raised by families.
• The staffing levels in the dining room appear inadequate to meet residents' needs effectively.

Review

Heartis Mid Cities Independent Living has garnered a spectrum of feedback from residents and their families, with many expressing overall satisfaction regarding the facility's environment, care services, and the vibrant community life it fosters. Upon entering Heartis, visitors are immediately struck by the welcoming ambiance characterized by spacious dining areas filled with natural light streaming through large East-facing windows. Residents enjoy three nutritious meals daily, starting with a fulfilling breakfast, while options for lunch and dinner rotate regularly. For those who miss scheduled meal times, a Bistro is available where sandwiches and salads can be obtained at any time.

Although there are numerous positive aspects attributed to Heartis Mid Cities, some reviews indicate that recent changes in food service have not been well received. Long-standing features like snack offerings—cookies, muffins, and anytime access to small meals—seem to have diminished in availability. This alteration has left some residents and families longing for the previous dining experience that made Heartis stand out initially. Despite these food-related concerns, many still commend the quality of individual resident care provided by staff members who exhibit compassion and professionalism in their interactions.

The variety of activities offered at Heartis is another highlight noted by several reviewers. The community boasts an extensive array of opportunities designed to engage residents physically and socially. Activities such as board games, crafts, exercise classes, museum outings, and even organized religious services allow ample chance for social interaction among residents. Those who appreciate more structured forms of entertainment often find satisfaction in how actively engaged they can be within this lively environment.

In terms of accommodation quality, numerous comments underscore Heartis's modernity—the facility is relatively new compared to other senior living communities—and cleanliness remains a consistent point of praise among families visiting their loved ones. Residents have private apartments that offer sufficient space for personal belongings along with practical amenities like kitchenettes and attached bathrooms. However, there are reports suggesting variability in room sizes which some may find average when judged against other independent living facilities in the area.

Experiences regarding staff responsiveness vary across reviews; while many emphasize that caregivers go above and beyond to make sure residents feel comfortable and cared for—especially during trying times—some families raise concerns about the level of staffing available during peak dining hours or when challenges arise among more demanding residents requiring increased supervision or assistance. Complaints have also emerged about environmental factors such as hot water availability or laundry services being temporarily unavailable—a situation that understandably causes frustration among families eager to ensure their loved ones live comfortably.

Despite these challenges highlighted by some reviewers focused on specific issues such as inadequate hydration choices or limited meal options within memory care units leading to dissatisfaction from family members watching their loved ones decline under certain conditions—most narratives bolster optimistic sentiments surrounding life at Heartis Mid Cities Independent Living. Families share heartfelt gratitude toward staff members for providing attentive care while creating a supportive atmosphere conducive to resident well-being. Overall evaluations suggest that despite minor setbacks experienced over time concerning specific elements like food service or staffing ratios—a general consensus shines through: residents appreciate being part of a warm community thriving together amid life's later stages while enjoying numerous activities tailored specifically for enhancing engagement amongst peers.

This part of Bedford, Texas offers a variety of healthcare options nearby, including orthopedic specialists, family medicine practices, eye care centers, and pediatric services. There are also several pharmacies in close proximity for convenient access to medications. The area is well-equipped with hospitals within a short distance for any emergency medical needs. Additionally, there are parks for outdoor recreation, a selection of restaurants for dining out or takeout, places of worship for spiritual fulfillment, cafes for socializing and transportation options for getting around town easily. Overall, this neighborhood provides essential services and amenities that cater to the needs of seniors looking for a comfortable and convenient living environment.

Physicians

• Texas Orthopedic Specialists (0.2 miles)
• Kaner Medical Group (2.1 miles)
• Max Health Family Medicine (2.6 miles)
• Texas Eye and Laser Center (3.3 miles)
• Cook Children's Pediatrics - Grapevine - William D. Tate (3.5 miles)
• Fem Centre (4 miles)
• Lighthouse Family Medicine (4.3 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.3 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.4 miles)

Hospitals

• Texas Health Harris Methodist Hurst-Euless-Bedford (1 miles)
• SwiftCare (1.8 miles)
• Baylor Scott & White Hospital Medicine - Grapevine (6.1 miles)

Parks

• Bedford Bark Park (1.4 miles)

Restaurants

• Lazy Dog Restaurant & Bar (2 miles)
• Taste of Pakistan (2.3 miles)
• Sonic Drive-In (2.9 miles)
• Turning Point Beer (3 miles)
• NAPA Thai Asian Cuisine (3.4 miles)
• McDonald's (3.4 miles)
• In-N-Out Burger (4.2 miles)

Places of Worship

• New Life Family Church (2.3 miles)
• Gateway Church (6 miles)
• Wellspring Church (6.2 miles)
• Gateway Church Grand Prairie Campus (6.7 miles)
• Gateway Church (7.1 miles)

Cafes

• Starbucks (3.5 miles)
• Roots Coffeehouse (4.6 miles)
• Starbucks (5.7 miles)

Transportation

• Avis Rent A Car (4.6 miles)
• Rental Car Center (4.6 miles)
• National Car Rental (4.6 miles)
• Hertz Rent A Car (4.6 miles)
• Terminal D (5.2 miles)
• The Centurion Lounge by American Express (5.2 miles)
• American Airlines Flagship Lounge (5.2 miles)