400 SW 14th St, Amarillo, TX 79101
To contact a resident: (806) 337-5176
For more information about senior living options: (866) 208-4318
Overall Review of The Moore
Pros
The staff at The Moore are loving, attentive, and treat residents with love and respect.- The front desk team is kind, friendly, and makes a positive first impression on visitors.
- Jami is described as the kindest and sweetest person who eases families' worries about moving a loved one.
- The nurses are fantastic, attentive, and provide compassionate care.
- The staff build meaningful, respectful relationships with residents and their families, prioritizing dignity.
- The facility offers on-site amenities like a wellness center, spa, and pharmacy, supporting residents' well-being.
- Family members would strongly consider The Moore for their loved ones because of its high-quality care and dedicated staff.
Cons
The furnishings in the formal communal areas were nice, if a bit stiff.
Review
This community is best suited for seniors who prize relationship-driven care and transparent, frequent family communication. The Moore earns its strength from staff who know residents by name and approach daily life with warmth, respect, and genuine attentiveness. Families that want reassurance through regular updates and a home-like atmosphere will find this setting particularly compelling. The story of a resident who lived there for over a year before transitioning to nursing care illustrates a natural, supported aging-in-place path rather than a rushed or impersonal move. The on-site wellness center, spa, pharmacy, and pastoral care further translate care into practical, everyday reliability that families can count on.
Those who may want to consider alternatives include families seeking a highly modern campus with a sweeping footprint or around-the-clock medical acuity in a highly clinical environment. The Moore’s value lies in its intimate, care-focused culture rather than in massive scale or ultra-clinical trappings. For loved ones requiring specialized memory-care programming or a facility with extensive on-site medical subspecialties, it’s prudent to compare options that foreground those exact features. If cost, location, or a preference for a more hospital-like setting are decisive factors, exploring other options can prevent misaligned expectations and ensure a better fit.
The key pros here offset potential concerns by delivering a consistently human-centered experience. The standout asset is the staff, the nurses, front-desk team, and caregivers, whose kindness, diligence, and reliability address the core fears families bring to senior living. Regular, clear updates when issues arise reduce uncertainty and demonstrate a responsive care partnership. The culture of care is described as loving, respectful, and relationship-building, which makes daily routines meaningful rather than perfunctory. On-site amenities, wellness services, spa, and pharmacy, complement caregiving with practical, convenient support that sustains independence. The design of living spaces, including two studio layouts, emphasizes personal comfort and dignified living, reinforcing that care and quality of life can coexist.
Concrete daily experiences reinforce the narrative: Jami’s warmth toward families sets a tone of genuine hospitality, and the front-desk team, Mary, Charlotte, and Gina, consistently embodies friendliness and professionalism. The nurses are praised for gentleness and attentiveness, while staff like James are noted for straightforward, reliable answers. Across reviews, families repeatedly cite timely communication and a sense that residents are treated with respect and dignity. The expectation of a forthcoming expansion is framed as a continuation of a trusted, person-centered culture rather than a departure from it, signaling ongoing commitment to maintaining a high standard of care as needs evolve.
Design and amenities support the care-first philosophy without overshadowing it. The two available studio designs give residents meaningful choice without complicating decisions, and the living areas feature comfortable social spaces, a big sofa and accessible seating, that invite interaction while preserving personal autonomy. The on-site wellness center, spa, and pharmacy reduce friction in daily living and promote ongoing health and convenience. Pastoral care adds a meaningful, intentional dimension for residents and families who value spiritual support as part of late-life transitions. Taken together, these elements create a cohesive ecosystem where health, social engagement, and emotional well-being are managed in concert, elevating overall satisfaction.
Bottom line for decision-makers: The Moore offers a warm, relationship-driven environment with staff who know residents well, communicate openly, and provide ready access to health and wellness services on site. It is a strong choice for families prioritizing daily quality of life, trust, and a supportive aging-in-place path, with the caveat that those needing high-acuity medical oversight or specialized memory-care programming may want to explore other options. Prospective residents should visit with a practical checklist: observe interaction quality, assess how staff respond to questions, and confirm how ongoing updates are delivered. Discuss clearly how care will scale if needs shift and what the plan looks like for transitioning to nursing support, ensuring the fit remains strong long after move-in.
1-bedroom apartments
Assisted Living
Activities on-site
Beautician on-site
Devotional services off-site
Dining room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Amarillo International (8 miles away)
Transportation & parking
Ambulatory care
Diabetic care
Meal preparation and service
Medication management
English
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