The Mulberry House III in Allen, TX
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1056 Balmorhea Drive, Allen, TX 75013
For more information about senior living options: (844) 490-3973
The mom loves Mulberry House 3 and would not be placed anywhere else. The staff treat residents like family and are very helpful. The rooms are spacious and comfortable. The setting is small and intimate, allowing for individualized, one-on-one care. The head caregiver is kind and genuinely cares for residents. Mulberry House 3 in Allen is highly recommended.
Unqualified caregivers were hired and kept on staff despite reports that they were unable to care appropriately. There was no system in place for caregivers to update each other during shift changes, and night shifts were not guaranteed with only one caregiver on duty during the day. Medications were not administered appropriately and were sometimes not given at all. There was no meal plan, leading to unbalanced meals. Residence rooms were not cleaned and the house was often dirty. Caregivers talked about, made fun of, and verbally bullied residents and coworkers, creating a toxic environment. The owners charged high fees for very short stays (e.g., a 3-day stay) and did not offer refunds for the community fee or other charges.The Mulberry House III in Allen, TX is best suited for families seeking an exceptionally intimate, home-like environment where a resident can receive highly personalized attention. This community shines for residents who benefit from one-on-one interaction and a small-house, caregiver-driven approach, particularly when medical needs are steady and the daily rhythm can be guided by a consistent, compassionate team. It is not the right fit for families that require robust, regimented staffing, rigorous medication administration protocols, or a large-scale program of activities and amenities. For residents who thrive on predictability and close-knit caregiver relationships, Mulberry House III can feel safer and more comforting than larger facilities.
Those considering alternatives should weigh options if reliability and formal systems are paramount. Prospective families with concerns about staffing stability, shift coverage, and clear handoffs will want to compare facilities where daytime and overnight coverage is verified and where there is a documented process for transitioning care between shifts. If medication management, routine meal planning, and regular housekeeping are non-negotiable, or if a resident requires comprehensive memory-care oversight, this community may fall short. Additionally, families wary of opaque or punitive-fee practices would be prudent to examine the contract closely and compare outright refunds or adjustments in cases of early withdrawal or unexpected discharge.
On the plus side, the small, home-like setting produces strong positives that can decisively tilt the decision in its favor. Several residents' families highlight genuine, family-style care from attentive caregivers, with one caregiver specifically named for going above and beyond. The rooms are described as spacious and comfortable, and even for residents who are bedridden, the degree of personal interaction and individualized attention stands out as a meaningful difference from larger facilities. The overall impression is that relationship quality between staff and residents is deeply valued, and that intimate staffing levels enable more personalized care than in many comparable establishments.
Yet the negatives cited in reviews are not minor or easily dismissed. Repeated concerns center on staffing inconsistency, including a single caregiver on duty during the day and uncertain night coverage, which directly affects safety, timely assistance, and the ability to administer medications properly. Reports of unqualified caregivers, poor shift communication, and a lack of a formal handoff process point to risks in care continuity. Additional red flags include claims of inadequate meal planning, infrequent housekeeping, and a hostile or toxic atmosphere at times, with residents and coworkers reportedly subjected to disrespectful treatment. A high emphasis is placed on the friction between care quality and operational gaps, making these concerns a critical part of the decision.
These pros and cons pull in opposite directions, but they do not cancel each other out. The depth of personal care in Mulberry House III can be transformative for residents who need attentive, individualized support and who respond well to a small-team dynamic. When staffing is stable and well-supervised, the one-on-one attention can outweigh many structural limitations. However, without reliable shifts, proper medication protocols, and a consistently clean, respectful environment, the advantages risk being eroded. Families should assess whether the current leadership is actively addressing staff training, resident safety, and transparent governance to stabilize the caregiving core.
For families weighing a choice, the practical path is to demand clarity and verify details before committing. Request a current care plan and caregiver-to-resident ratio during peak hours, insist on seeing the medication administration process, and ask for examples of daily menus and housekeeping schedules. Seek written policies on handling early move-outs and refunds, and request references from current or recent residents' families. If memory-care needs loom, confirm how the home's approach aligns with those requirements or if alternative memory-care specialists would better fit. In short, Mulberry House III can be an excellent fit for the right resident, but it requires vigilant due diligence to ensure the environment remains nurturing, safe, and consistently well-managed.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (21 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Mulberry House III in Allen, TX is a board and care home that provides personalized assistance and support for seniors in a comfortable and homely environment. Residents can enjoy the convenience of fully furnished accommodations with access to a dining room, outdoor space, and Wi-Fi/high-speed internet. Housekeeping services ensure that the living areas remain clean and tidy.
The dedicated staff at The Mulberry House III offers assistance with activities of daily living such as bathing, dressing, transfers, and medication management. They also provide coordination with healthcare providers to ensure residents receive the necessary medical attention. Special dietary restrictions are catered to through diabetes diet options and meal preparation services.
Residents can partake in scheduled daily activities designed to promote engagement and socialization among peers. Nearby cafes, parks, restaurants, theaters, pharmacies, places of worship, physicians' offices, and hospitals offer convenient accessibility for various needs. Transportation arrangements are available for medical appointments.
At The Mulberry House III, seniors will find a supportive community where their well-being is prioritized through comprehensive care services and a range of amenities to enhance their quality of life.
Located in Allen, Texas, this neighborhood offers a convenient and well-equipped environment for senior living. With multiple pharmacies, restaurants, cafes, and parks within a short distance, residents have easy access to essential services and leisure activities. The proximity of reputable physicians and hospitals ensures quality healthcare in the area. Places of worship are also nearby for spiritual support and community engagement. Additionally, there are theaters for entertainment options. Overall, this part of Allen provides a balanced mix of amenities that cater to the needs of seniors looking for a comfortable and active lifestyle.
The Mulberry House III is located at 1056 Balmorhea Drive, Allen, TX 75013 in Collin County, Texas
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