The Heritage at Twin Creeks

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  • Interior

    A hairstylist is giving a haircut to a senior woman in a well-furnished salon.
  • Decor

    Modern living room with cozy seating and stylish decor.
  • Building

    A well-lit building exterior with a prominent sign at night.
  • Architecture

    Modern commercial building with stone facade and large windows.
  • Dining

    A well-decorated dining room featuring a polished wooden table surrounded by upholstered chairs, adorned with artwork and a vase of flowers.
  • Floor Plan

    A 3D floor plan of a small studio apartment featuring a single bed, bathroom, and a compact living area.
  • Seating

    A cozy bar area with high stools and pendant lighting.
  • Office

    A small office space with desks and laptops set up for work.

The Heritage at Twin Creeks

920 Stockton Dr, Allen, TX 75013

For more information about senior living options: (844) 490-3973

4.7 from 75 reviews
5 stars
63
4 stars
7
3 stars
2
2 stars
1
1 stars
2

Assisted Living Memory Care Respite Care Skilled Nursing Facility

Pricing

The Heritage at Twin Creeks offers competitive pricing for its various room types, reflecting both the quality of services and the premium living environment in the Collin County area. For a studio apartment, residents can expect to pay $4,175 per month, which is slightly below the county average of $4,225 but higher than the statewide average of $3,758. One-bedroom accommodations are priced at $4,375, positioning them above Collin County's average of $3,822 and just marginally above Texas's average of $3,761. Semi-private rooms are available for $4,575, again exceeding both local and state figures. Lastly, two-bedroom units are offered at $5,875 per month - higher than county and state averages of $4,081 and $4,215 respectively. Overall, while The Heritage at Twin Creeks' costs may be on the higher end compared to nearby options and state averages, they reflect a commitment to quality care and an enriching lifestyle in an esteemed community.

Room TypeThe Heritage at Twin CreeksCollin CountyTexas
Studio$4,175$4,225$3,758
1 Bedroom$4,375$3,822$3,761
Semi-Private$4,575$3,950$3,680
2 Bedrooms$5,875$4,081$4,215

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    Overall Review

    Pros

    • pro Residents at The Heritage at Twin Creeks enjoy a wide variety of activities that keep them engaged and active.
    • pro The staff is consistently described as friendly, accommodating, and genuinely caring toward residents.
    • pro Many families appreciate the clean and well-maintained environment of the facility.
    • pro The food provided by the kitchen staff receives high praise from residents for its quality and taste.
    • pro Families feel well-informed and connected through regular communication, including newsletters and family events.
    • pro Residents express joy in forming friendships and participating in social activities offered by the community.
    • pro The executive director and staff have been recognized for their creativity in maintaining safe visitation practices during challenging times.
    • pro Overall, many reviews highlight a positive atmosphere where residents feel comfortable and happy living at The Heritage.

    Cons

    • pro The overall experience was bad enough that the reviewer pulled their loved one out of The Heritage due to unresolved cleaning concerns and failure to address issues.
    • pro There have been frequent staff changes and a slow response time to emergencies when pendants are pushed, leading to dissatisfaction.
    • pro Communication regarding room availability was poor, resulting in difficulty obtaining a refund on a deposit.
    • pro The billing and accounting process caused significant frustration, prompting the reviewer to consider moving their loved one out.
    • pro The facility appeared less active compared to other options the reviewer considered, which raised concerns about resident engagement.
    • pro There were complaints from at least one family regarding a lack of cleanliness and attention to detail in the resident's room.
    • pro Despite some positive aspects, there have been mixed reviews regarding staff responsiveness and the overall atmosphere of the community.
    • pro Some residents mentioned feeling uncomfortable or noted that certain areas could benefit from more engagement or activity options.

    Review

    The Heritage at Twin Creeks has garnered a diverse array of feedback from families and residents, highlighting both commendable attributes and areas needing improvement. Overall, the experiences shared paint a multifaceted picture of the facility, reflecting the complexities that come with providing care for loved ones in an assisted living environment.

    Many families have expressed their frustrations regarding cleanliness and maintenance within The Heritage. Concerns were raised about the state of their loved one's room, leading some to withdraw their family member from the facility due to perceived negligence in addressing these issues. Others noted delays in emergency responses when residents pressed their pendants for assistance, contributing to an overall sense of dissatisfaction with the management's efficacy during critical situations. The recent changes in ownership and multiple executive directors may have also contributed to a sense of instability for both staff and residents alike.

    Contrasting sharply with these critiques are numerous glowing testimonials that praise The Heritage as a vibrant community brimming with activities and support. Many families articulate high levels of satisfaction with the quality of care provided, specifically lauding the engaged activities staff who work tirelessly to keep residents active and involved. Residents particularly appreciate outings like grocery days and lunches at local restaurants, which greatly enhance their overall experience while providing opportunities for social interaction—something many long-term residents crave.

    Cleanliness seems to be another recurring theme among varied reviews. While some reviewers have pointed out deficiencies in housekeeping standards, many others have remarked on how clean and well-maintained the facilities appear upon visiting or residing there. The consistent encouragement by staff to engage socially has fostered camaraderie among residents, making it evident that such an environment can significantly uplift spirits.

    Communication appears to be another challenge for The Heritage at Twin Creeks. Families reported experiences where deposits were placed but later returned due to miscommunication about availability—raising concerns over transparency between management and potential clients. However, those who have noted effective communication seem particularly appreciative of regular updates from caregivers regarding resident health status as well as pictures showcasing daily activities.

    In terms of personnel interactions, positive experiences shine through prominently in various accounts. Resident testimonials frequently mention how approachable and caring staff members are—fostering relationships akin to familial bonds over time spent together. From dedicated executive leadership navigating constraints imposed by COVID-19 to cheerful breakfast staff brightening mornings, it’s evident that this nurturing atmosphere is vital for creating a loving home-like environment for seniors.

    In conclusion, while mixed reviews on operational efficiency exist within The Heritage at Twin Creeks surrounding care quality or administrative procedures stand prominent, many families are overwhelmingly positive about their experiences concerning day-to-day life within the community itself. Those who thrive on interaction find joy in scheduled activities alongside similarly energetic peers while benefitting from attentive caregiving they feel genuinely values each resident's unique journey through life—a hallmark characteristic that often defines excellent senior living communities today.

    Features

    Housing

    • 113 resident community capacity 113 resident community capacity
    • 1-bedroom apartments 1-bedroom apartments
    • 2-bedroom apartments 2-bedroom apartments
    • Studio apartments Studio apartments

    Types of Care

    • Assisted Living Assisted Living
    • Memory Care Memory Care
    • Respite Care Respite Care
    • Skilled Nursing Facility Skilled Nursing Facility

    Pets

    • Cats allowed Cats allowed
    • Dogs allowed Dogs allowed

    Amenities

    • Activities off-site Activities off-site
    • Activities on-site Activities on-site
    • Air-conditioning Air-conditioning
    • Beautician on-site Beautician on-site
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Devotional services off-site Devotional services off-site
    • Devotional services on-site Devotional services on-site
    • Dining room Dining room
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Ground floor units Ground floor units
    • Guasts at mealtime Guasts at mealtime
    • Handicap accessible Handicap accessible
    • Housekeeping services Housekeeping services
    • Indoor common areas Indoor common areas
    • Kitchenette Kitchenette
    • Move-in coordination Move-in coordination
    • Outdoor common areas Outdoor common areas
    • Outdoor space Outdoor space
    • Party space Party space
    • Private bathrooms Private bathrooms
    • Respite or short term stays offered Respite or short term stays offered
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • Telephone Telephone
    • Wellness center Wellness center
    • Wheelchair accessible showers Wheelchair accessible showers
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation & parking Transportation & parking
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Ambulatory care Ambulatory care
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Diabetes diet Diabetes diet
    • Diabetic care Diabetic care
    • Incontinence care Incontinence care
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Mild cognitive impairment Mild cognitive impairment
    • Physical therapy Physical therapy
    • Special dietary restrictions Special dietary restrictions
    • Specialized memory care programming Specialized memory care programming

    Dining

    • Anytime dining Anytime dining
    • Diabetes diet Diabetes diet
    • Guest meals Guest meals
    • International cuisine International cuisine
    • Low / no sodium Low / no sodium
    • Meals provided Meals provided
    • No Sugar No Sugar
    • Professional chef Professional chef
    • Restaurant style dining Restaurant style dining
    • Room service Room service
    • Special dietary restrictions Special dietary restrictions
    • Special dining programs Special dining programs
    • Vegetarian Vegetarian

    Activities

    • Activities off-site Activities off-site
    • Art classes Art classes
    • Catholic services Catholic services
    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Cooking classes Cooking classes
    • Day trips and outings Day trips and outings
    • Devotional activities offsite Devotional activities offsite
    • Devotional activities on-site Devotional activities on-site
    • Educational speakers / life long learning Educational speakers / life long learning
    • Fitness programs Fitness programs
    • Karaoke Karaoke
    • Live well programs Live well programs
    • Planned day trips Planned day trips
    • Protestant services Protestant services
    • Religious services Religious services
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities
    • Visiting chaplain or priest Visiting chaplain or priest
    • Wine tasting Wine tasting

    Languages Spoken

    • English English

    Description

    The Heritage at Twin Creeks in Allen, TX is an exceptional assisted living community offering a range of housing options and care services to meet the unique needs of residents. With spacious 2-bedroom apartments and comfortable studio apartments available, individuals can choose the living arrangement that suits them best.

    This community provides two types of care: memory care for those with Alzheimer's or dementia, and a skilled nursing facility for individuals who require more comprehensive medical assistance. Residents can feel confident knowing that their specific care needs will be met by highly trained and compassionate staff members.

    The Heritage at Twin Creeks boasts a wide array of amenities to enhance residents' comfort and enjoyment. On-site activities cater to various interests, while air conditioning ensures a pleasant climate year-round. A beautician is available on-site to help residents look and feel their best. Cable or satellite TV is provided for entertainment, while devotional services are offered both on-site and off-site for spiritual well-being.

    Dining at The Heritage at Twin Creeks is a delightful experience with exceptional culinary offerings. Meals are prepared by a professional chef and served restaurant-style in the elegant dining room. Special dietary needs such as low/no sodium, diabetic-friendly, vegetarian, or no sugar options are accommodated. Guests are welcome to join residents for meals, providing an opportunity for socializing with loved ones.

    Engaging in meaningful activities is important for maintaining mental and physical wellness. This community offers art classes, cooking classes, day trips and outings, educational speakers/life-long learning opportunities, karaoke sessions, wine tasting events, as well as devotional activities both on-site and off-site. Protestant and Catholic services are also available.

    The location of The Heritage at Twin Creeks is advantageous with several amenities nearby. There are three cafes within close proximity for socializing or enjoying a cup of coffee with friends. Three parks offer opportunities for outdoor recreation and relaxation. Pharmacies and physicians' offices can be easily accessed for medical needs, and a wide selection of restaurants provides dining options. Places of worship and theaters are also conveniently nearby, allowing residents to engage in cultural and spiritual activities.

    In summary, The Heritage at Twin Creeks in Allen, TX is a vibrant assisted living community that prioritizes the well-being and comfort of its residents. With various housing options, exceptional care services, numerous amenities, delectable dining experiences, and engaging activities, this community offers a fulfilling and enriching lifestyle for individuals seeking a supportive living environment.

    Nearby Places of Interest

    Located in Allen, Texas, this area offers a variety of amenities that cater to senior living. With several parks nearby, such as Quail Run Park and Twin Creeks Park, residents can enjoy outdoor activities and nature walks. There are also numerous restaurants, cafes, and pharmacies within close proximity for convenient access to dining options and healthcare needs. For entertainment, there are theaters like Cinemark just a short drive away. In terms of medical care, there are several physicians' offices in the vicinity, including Texas Health Family Care and Pediatric Healthcare Associates PA. Additionally, the Medical Center of McKinney and Baylor Scott & White Medical Center provide hospital services nearby. Places of worship like One Community Church and Stonebridge United Methodist Church offer spiritual support for those seeking a community connection. Overall, this area presents a well-rounded environment for seniors looking to reside in a vibrant and accessible neighborhood.

    Parks

    • Quail Run Park (0.4 miles)
    • Twin Creeks Park (3.1 miles)
    • Hoblitzelle Park (4.6 miles)
    • Memorial Park (5.6 miles)
    • WestRidge Subdivisions (6.5 miles)

    Restaurants

    • Lupe Tortilla (0.8 miles)
    • Rosa's Café & Tortilla Factory (0.9 miles)
    • Dodies Place (1.2 miles)
    • Kelly's at the Village (1.2 miles)
    • Chick-Fil-A (1.3 miles)
    • McDonald's (1.3 miles)
    • In-N-Out Burger (1.4 miles)

    Cafes

    • Starbucks (1.3 miles)
    • Starbucks (1.5 miles)
    • Starbucks (1.7 miles)
    • Starbucks (5.4 miles)
    • Mozart Bakery (5.4 miles)
    • Starbucks (5.9 miles)
    • Red Truck Cafe (5.9 miles)

    Pharmacies

    • CVS Pharmacy (1.4 miles)
    • Kroger Pharmacy (1.4 miles)
    • CVS Pharmacy (1.6 miles)
    • Walgreens (1.9 miles)
    • CVS Pharmacy (2.7 miles)
    • Walgreens (3.3 miles)
    • CVS Pharmacy (3.4 miles)

    Theaters

    • Cinemark (1.7 miles)
    • Cinemark Holdings (3.5 miles)
    • Electric - Cinemark (6.7 miles)

    Physicians

    • Texas Health Family Care (2.8 miles)
    • Pediatric Healthcare Associates PA (3.3 miles)
    • Center For Dermatology (3.6 miles)
    • Snyder-Hopkins Family Medicine Center (3.6 miles)
    • Allergy Ear Nose & Throat Clinic (3.7 miles)
    • Digestive Health Associates of Texas (3.7 miles)
    • Lowery, Bryan Dr - Village Health Partners Mckinney Medical Village (4.4 miles)

    Hospitals

    • Medical Center of McKinney (3.5 miles)
    • Baylor Scott & White Medical Center (5.6 miles)

    Places of Worship

    • One Community Church (3.6 miles)
    • Chase Oaks Church (3.7 miles)
    • Stonebridge United Methodist Church (5.1 miles)

    Frequently Asked Questions

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      Dementia encompasses progressive neurological disorders that impair cognitive functions and can lead to paranoia due to cognitive decline and emotional changes. The article discusses the triggers of paranoia in dementia, caregiver strategies for managing it, and the importance of distinguishing between dementia-related paranoia and other psychiatric conditions.

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