On-Call Healthcare, Inc in Addison, TX

Pros

• Med-Call is a great company to work for, offering flexible hours and excellent pay.
• The staff are supportive, friendly, and helpful, consistently helping clinicians find contracts.
• Aneesa, the Director of Nursing, is professional, approachable, and an inspiring leader who effectively guides the team.
• The vaccination program with Med-Call is rewarding, with phenomenal coworkers and meaningful impact on the community.
• Recruiters like Julie are wonderful to work with, delivering timely and professional communication.
• Payroll is highly accurate, and pay is very competitive compared with other agencies.
• The organization demonstrates strong leadership and communication, with good scheduling flexibility and support.

Cons

• The reviewer found the recruiter to be very unprofessional and rude.
• The initial process to get events started was slow and frustrating.
• The DON was rude to the reviewer at the job assignment.
• The agency was described as shady and untrustworthy.
• The recruiter was unresponsive and unprofessional, causing delays and unclear communication.
• They prolonged the onboarding process and made it hard to start.
• The agency could change pay rates at any time, creating pay uncertainty.
• Pia Losacco was described as unprofessional and dishonest.
• The reviewer stated the place was terrible to work for and would not recommend it.
• Shifts were canceled by the agency, disrupting work plans.

Review

On-Call Healthcare's staffing work is best suited for experienced nurses and allied clinicians who view PRN and contract roles as their primary mode of employment and who prize flexibility, meaningful assignments, and dependable leadership. This community excels for professionals who want to pick shifts that fit other obligations, participate in large-scale public health deployments, and operate within a capable administrative framework. The environment rewards reliability, teamwork, and practical problem-solving, with leadership that clinicians consistently describe as fair and accessible. It is not a traditional 9-to-5 hospital career, but a flexible, impact-focused path that demands self-discipline, professional maturity, and a readiness to adapt to changing assignment landscapes.

Those who need a stable, long-term, benefits-heavy arrangement should consider alternatives. While many reviewers report strong pay and engaging work, there are recurring concerns about onboarding pace and administrative friction. A subset of experiences cites slow starts to first events, occasional payroll hiccups, and at least one instance of unprofessional conduct by a recruiter. These issues are not universal, but they are meaningful enough to flag for anyone seeking a seamless, predictable employment flow. For candidates who require unwavering reliability, guaranteed onboarding timelines, and consistently responsive support, exploring other agencies or direct-hospital opportunities may be the safer bet.

The most compelling advantages center on scheduling freedom, competitive pay, and supportive leadership. Clinicians repeatedly note the ability to choose which hours to work and to receive timely, attentive communication from recruiters and managers. The DON and senior staff are praised for fairness, approachability, and actionable support, especially during large vaccination events and other high-demand shifts. Colleagues describe strong teamwork, opportunities for mentorship, and trainings that feel practical and well organized. When these elements align, the experience feels personally rewarding and professionally efficient, turning what could be a chaotic load into a cohesive, mission-driven workload.

Conversely, the main drawbacks focus on onboarding friction and inconsistent responsiveness. Some reviewers recount delays in getting started and scheduling, while others report payroll and administrative hiccups that disrupt planning. A few accounts depict recruiters who were less professional or less reliable, which can erode trust during contract negotiations or mid-assignment. There are also mentions of abrupt changes or cancellations that complicate logistics for the clinician and for host sites. These patterns are not universal, but they are salient enough to factor into the decision, particularly for those who must tightly coordinate family needs, finances, and future commitments.

Despite the imperfections, the pros frequently offset the cons for the right candidate. When the scheduling flexibility, high pay, and supportive leadership converge, clinicians experience a tangible return on effort: greater control over work-life balance, meaningful, population-level impact through vaccine and health programs, and a cohesive team environment that mentors less-experienced staff. The practical reality is that performance and satisfaction tend to rise where communication is clear, onboarding expectations are explicit, and the DON or program leadership remains accessible. In such cases, the initial onboarding concerns recede as the ongoing assignments deliver reliability and professional fulfillment.

Ultimately, this community is a strong fit for seasoned PRN clinicians who prioritize flexible hours and competitive compensation while valuing a constructive leadership culture and teamwork. For those seeking a steady, full-time role with comprehensive benefits and a gadget-free path to regular, predictable schedules, it is prudent to look at alternatives with stronger guarantees around onboarding speed and payroll consistency. Prospective candidates should request concrete timelines for onboarding, confirm payroll procedures, and seek a direct line to a primary supervisor or the DON to set expectations upfront. If the aim is purposeful, flexible, well-supported PRN work with an emphasis on public health impact, this organization warrants serious consideration - and careful, proactive due diligence to ensure fit.

Restaurants

• Chick-Fil-A (1.1 miles)
• Ida Claire (2 miles)
• Al Biernat's North (2 miles)
• Kenny's Wood Fired Grill (2.1 miles)
• The Mucky Duck Bar (2.4 miles)
• The Hideaway (3.2 miles)
• Menas Tex-Mex Grill Cantina (3.3 miles)

Places of Worship

• Webb Chapel Church of Christ (1.3 miles)
• Episcopal Church Of The Transfiguration (3.9 miles)
• St Monica Catholic Church (4.2 miles)
• Ismaili Jamatkhana & Center (4.8 miles)
• Preston Hollow Presbyterian Church (4.9 miles)
• Prestonwood Baptist Church (6.2 miles)
• Temple Emanu-El (6.3 miles)

Pharmacies

• Walgreens (1.8 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.2 miles)

Cafes

• Starbucks (2.1 miles)
• Mimi's Star Cafe (6 miles)
• Starbucks (6.5 miles)
• Starbucks (7.2 miles)

Parks

• Addison Circle Park (2.3 miles)
• Germany Park (6.9 miles)
• Russell Creek Park (7 miles)

Transportation

• U-Haul Moving & Storage (4.1 miles)
• Trinity Mills Station (5.1 miles)
• Dallas Love Field (DAL) (6.3 miles)
• TSA Security Checkpoint (6.5 miles)
• Southwest Airlines (6.5 miles)
• Baggage Claim (6.5 miles)
• Park Lane Station (6.9 miles)

Physicians

• Plano Orthopedic & Sports Medicine Center (6.1 miles)
• Eye Care Associates (6.2 miles)
• Pediatric Associates of Dallas (6.2 miles)
• Family Medicine Associates of Texas (6.6 miles)
• Eminent Medical Center (7.1 miles)

Hospitals

• The Heart Hospital Baylor Plano (6.5 miles)
• Texas Health Presbyterian Hospital Dallas (6.6 miles)

Theaters

• AMC Theater Northpark (6.7 miles)
• Alamo Drafthouse Cinema (6.8 miles)