Caring Senior Service Nashville

Pros

• The whole team is very supportive and caring.
• They feel like an extended family; the care team is like a family.
• Mags is the sister they've dreamed of, and every team member has helped.
• They always answer questions promptly and communicate well when situations change.
• SCS goes above and beyond what other companies do.
• The staff clearly loves their jobs and truly cares.
• The meet-and-greet and Christmas party show thoughtfulness and appreciation.
• Jamie Carlisle is a loving, caring, efficient, and personable caregiver, and CSS is easy to work with.
• Caring Senior Service is trusted for reliable, compassionate care with dedicated leadership.

Cons

• Tasha and Ebony are very disrespectful and don't know how to talk to anyone.
• The company is very unprofessional; Tasha is rude and disrespectful.
• The caregiver stole over $2500 and forged a check.
• The agency did not verify the caregiver's identity and rushed to hire.
• Coverage became spotty and the agency was eventually dropped.
• This was a disappointing experience.

Review

Caring Senior Service Nashville is best suited for families who want a deeply relational, home-based care partnership that preserves independence while adding consistent daily support. This agency shines when the goal is to keep a loved one in their own familiar space with dependable companionship, light care tasks, meal prep, errands, and medication reminders handled by caregivers who feel like an extended family. The strength lies in the human connection: caregivers who communicate well, build trust, and stay engaged with families as the situation evolves. For families prioritizing warmth, continuity, and hands-on, individualized attention, this Nashville operation often delivers exactly what is sought in compassionate, in-home care.

That said, alternatives warrant consideration when 24/7 coverage and ironclad reliability are non-negotiable. If round-the-clock, guaranteed staffing without gaps is essential, or if a higher level of medical oversight is required in a controlled environment, an on-site assisted living or memory care community may be more appropriate. Families with prior experiences of persistent scheduling gaps or difficult staffing shortages should weigh whether a home-care agency can consistently meet full-coverage needs, particularly on weekends or during peak demand. In short, when thorough, predictable coverage is non-negotiable, explore options with stronger 24/7 guarantees.

The strongest pros center on culture and communication. The community reports caregivers who are loving, patient, and highly attentive, often forming bonds that feel personal and trustworthy. Clients emphasize proactive engagement from leadership, with owners and managers who stay involved and responsive. The best caregivers demonstrate loyalty and reliability, checking in with families, coordinating transitions, and staying present during hospital stays or end-of-life moments. When care is going well, families experience not just help with daily tasks, but genuine peace of mind from a team that treats their loved one like family.

However, several meaningful cons temper the overall picture. Scheduling reliability can be inconsistent, with instances of call-offs or slow responses that leave families scrambling for replacements. A few reviews recount episodes of disrespectful conduct from staff or communication gaps that shift the burden of care coordination back onto the family. There is also a serious red flag described by one family who faced a theft incident tied to insufficient background verification and ID checks. These experiences underscore real risk: not every shift goes smoothly, and lapses in staffing and safety protocols can occur if oversight and backup plans are not tight.

Nevertheless, the solid pros can substantially offset these drawbacks when approached with clear expectations and proactive oversight. The human-centered culture - the sense that caregivers and leadership genuinely care, plus the willingness to go above and beyond in difficult moments - creates a durable foundation of trust. For families who remain engaged, insist on detailed care plans, and require robust backup staffing, the positives tend to prevail: effective communication, compassionate caregivers, and a company ethos that treats care as a calling rather than a transaction. The result is a dependable, comforting presence for many seniors.

Bottom line: this Nashville team is a strong choice for families prioritizing a home-based, relationship-driven care model with a highly supportive leadership culture. It works best when there is an appetite for ongoing collaboration, clear care agreements, and active monitoring to minimize gaps and ensure safety. Those who need relentless 24/7 coverage without compromise, or who require stricter safeguarding around staffing and financial safeguards, should weigh alternatives - likely leaning toward a regulated facility or a different agency with proven round-the-clock guarantees. For families ready to partner with a caring team that treats seniors like kin and values open communication, Caring Senior Service Nashville offers a compelling, heartfelt option.

This part of Nashville, Tennessee offers a mix of healthcare services, pharmacies, parks, restaurants, cafes, transportation options, and a theater for entertainment. With several physicians in close proximity, including respiratory solutions and eye care providers, seniors can easily access medical care. There are also multiple pharmacies nearby for convenience. The area boasts several parks for outdoor recreation opportunities and various dining options ranging from casual eateries to upscale restaurants. Additionally, there are cafes for socializing over coffee or pastries. Transportation options include the Nashville International Airport and car rental services for travel needs. Overall, this neighborhood provides a range of amenities and services that cater to the needs of seniors seeking a vibrant community in Nashville.

Physicians

• Breathe Easy Respiratory Solutions (0.4 miles)
• Donelson Eye Care (3.1 miles)
• Smith & Nephew (3.3 miles)
• Franklin Road Women's Health Center (3.3 miles)
• Vanderbilt Primary Care North (3.3 miles)
• Vanderbilt Lung Institute One Hundred Oaks (3.4 miles)
• RG Plastic Surgery - J Roberto Ramirez Gavidia MD (3.6 miles)

Pharmacies

• M2g Med-Management Group (1 miles)
• Walgreens (2.6 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.1 miles)
• Walgreens (3.2 miles)
• Walgreens (3.4 miles)

Parks

• Whitsett Park (1.4 miles)
• Shelby Park (2.1 miles)
• Shelby Walk Park (2.3 miles)
• Dog Park At The Fairgrounds (2.7 miles)
• Fred Douglas Park (3.2 miles)
• Riverfront Park (3.2 miles)
• Music City Walk of Fame Park (3.3 miles)

Restaurants

• Trax (2.2 miles)
• Soho House Nashville (2.6 miles)
• Lipstick Lounge (2.7 miles)
• Smokin Thighs (2.8 miles)
• Husk (2.8 miles)
• Rosepepper Cantina (2.8 miles)
• Five Points Pizza (2.8 miles)

Cafes

• Ugly Mugs Coffee and Tea (2.8 miles)
• Crema (2.8 miles)
• East Park Donuts & Coffee (3 miles)
• Cafe Roze (3.1 miles)
• Starbucks (3.4 miles)
• Phat Bites (3.6 miles)
• Parlor Doughnuts (4.2 miles)

Transportation

• Concourse B (2.9 miles)
• Delta Sky Club (3 miles)
• Concourse A (3 miles)
• Nashville International Airport (BNA) (3 miles)
• Concourse C (3.1 miles)
• National Car Rental (3.1 miles)
• Cell Phone Waiting Area (3.1 miles)

Theaters

• Regal Hollywood ScreenX & RPX - Nashville (3.4 miles)