Harmony at Mt Juliet

Pros

• The staff at Harmony at Mt. Juliet is friendly and consistently provides good care, often going above and beyond for residents.
• Many residents enjoy the variety of activities offered, including arts and crafts and bingo, contributing to a vibrant community atmosphere.
• In independent living, the dining staff knows each resident's preferences, which enhances their dining experience.
• The facility itself is clean, well-maintained, and has a welcoming environment that residents appreciate.
• Families feel their loved ones receive adequate care from dedicated staff members who communicate regularly about their wellbeing.
• Visitors have noted that the apartments are nicely sized and conveniently located near shopping and medical facilities.
• The management team has shown kindness and support during difficult transitions for new residents adjusting to assisted living.

Cons

• The Director of Nursing failed to respond to repeated requests for communication regarding care needs, leading to frustration and a lack of support.
• Residents frequently mentioned that the facility was understaffed, which affected the quality of care provided.
• The administration was not adequately equipped or qualified to handle memory care as initially represented.
• Families reported high resident turnover and a lack of consistent communication between staff and administrators.
• Concerns were raised about insufficient attention and support for residents at higher risk, such as fall risks.
• There were complaints about room housekeeping being inconsistent due to staffing issues, leading to dissatisfaction with the cleanliness of living spaces.
• Some residents expressed disappointment in the food quality and variety offered within the dining services.
• The overall management was criticized for low morale among staff due to poor leadership, impacting the level of care received by residents.
• Families experienced difficulties in getting timely responses from management, especially after hours, causing additional stress during caregiving situations.

Review

The reviews for Harmony at Mt. Juliet paint a complex picture of the facility's services, strengths, and weaknesses, particularly in relation to memory care and independent living options. Many reviewers expressed deep concerns about staffing shortages that seem to pervade the establishment. One reviewer highlighted their personal experience with their husband, who has Parkinson’s disease and requires additional care due to incontinence issues. Despite several attempts to communicate with the Director of Nursing about potential solutions, they reported being met with silence, ultimately leading them to consider moving their loved one elsewhere.

In terms of specific care services in memory care, while many staff members were praised for their kindness and compassion, the overarching sentiment was frustration regarding inadequate staffing levels. Reviewers noted that residents often went unchecked and required more frequent monitoring from caregivers. Another family remarked on their mother's transition to Harmony; although she received some decent care initially, they felt misled during the initial tour when they were assured that Harmony could adequately accommodate progressive dementia care—an assertion reviewers found wanting after spending time there.

Several other families echoed similar sentiments about the lack of communication between staff and management. One family had to move their mother out just days before she passed away based on hospice recommendations because they did not receive the end-of-life care promised by Harmony’s administration. Such experiences have led many families feeling disappointed given financial commitments made prior to moving in.

However, amidst these critiques are positive remarks about certain aspects of life at Harmony at Mt. Juliet. Reviews indicate that independent living residents often find a welcoming environment filled with friendly staff members who know them by name and cater meals according to personal preferences—a factor highly appreciated especially when it comes to dietary restrictions or favorites like ice cream and salads. The overall cleanliness of communal areas received commendations as well, though some inconsistencies were noted in private room upkeep due to frequent staff turnover.

Activities offered within the community also garnered praise; numerous reviewers highlighted engaging programs such as arts and crafts sessions or bingo nights which contributed positively to residents’ lives. Families noted that despite challenges with internal communication, staff generally demonstrated kindness toward residents and worked hard under challenging circumstances.

Despite its picturesque setting and various amenities—including a gym area equipped for exercise activities—the general consensus reflects concern over management practices and employee retention rates affecting overall resident satisfaction at Harmony at Mt. Juliet. Many believe improvements are necessary for things like food service timing, training new employees effectively on resident needs, housekeeping consistency, as well as addressing specific health considerations like fall risks for residents requiring special attention.

Ultimately, while some families report positive interactions with caregivers and appreciate offers of personalized attention towards less affluent elderly experiences compared to other facilities like Brentwood/Nashville homes positioned at higher price points, most agree that fundamental changes must occur within administration structures at Harmony for it truly embody what a supportive community should represent—especially if it aims to provide dignified interactions reflective of resident needs across varying levels of healthcare requirements.

This part of Mount Juliet, Tennessee offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient location. With a range of dining options such as Sonic Drive-In, Gourmet Donuts, and Corner Pub Between The Lakes, seniors can enjoy a diverse selection of restaurants close by. Additionally, there are several parks nearby like Charlie Daniels Park and South Mt. Juliet City Park for leisurely walks or outdoor activities. Medical care is easily accessible with Middle Tennessee Family Care and Elite Audiology & Hearing Care in the vicinity. Pharmacies like Walgreens and CVS Pharmacy are also within a short distance for medication needs. For entertainment, Regal Streets of Indian Lake & IMAX theater is just a few miles away. Overall, this area provides a mix of convenience, healthcare options, dining choices, and recreational opportunities suitable for senior living.

Restaurants

• Sonic Drive-In (0.5 miles)
• Gourmet Donuts (0.8 miles)
• Corner Pub Between The Lakes (0.9 miles)
• Slim Chickens (1 miles)
• McDonald's (1.1 miles)
• Hardee's (1.2 miles)
• Domino's Pizza (2.4 miles)

Parks

• Charlie Daniels Park (0.7 miles)
• Walnut Grove Park (3.7 miles)
• Providence - Walk Bike Run Trail (3.7 miles)
• South Mt. Juliet City Park (3.8 miles)

Physicians

• Middle Tennessee Family Care - Katherine W Jones MD PLC (0.8 miles)
• Elite Audiology & Hearing Care (2.5 miles)
• SimplyCare (3.2 miles)
• Witters & Guth Family Clinic: Guth Robert MD (4.5 miles)
• Tennessee Women's Care (5.5 miles)
• Summit Primary Care (5.5 miles)
• Summit Eye Associates PC (5.6 miles)

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.5 miles)
• Kroger Pharmacy (3.5 miles)
• Walgreens (4 miles)
• Kroger Pharmacy (4.8 miles)
• CVS Pharmacy (4.8 miles)

Transportation

• Enterprise Rent-A-Car (1.2 miles)
• Music City Star (8.8 miles)

Places of Worship

• St Stephen's (2.9 miles)
• Central Pike Church of Christ (4.6 miles)
• Tulip Grove Baptist Church (4.8 miles)
• Hermitage Church of Christ (6 miles)
• First United Methodist Church (8 miles)
• The Movement Church (8.5 miles)
• Northfield Church (8.9 miles)

Cafes

• Just Love Coffee Cafe - Mt. Juliet (3.2 miles)
• Panera Bread (3.4 miles)
• Starbucks (3.6 miles)
• Starbucks (4.5 miles)
• Starbucks (5.7 miles)
• Dutch Bros Coffee (5.9 miles)
• Lyncoya Cafe (8.2 miles)

Hospitals

• Allergy & Ent Associates Of Middle Tennessee Pc (5.6 miles)
• 8th Floor CDU — Summit M.C. (5.7 miles)
• Vanderbilt Children's Endocrinology Hendersonville (8.1 miles)

Theaters

• Regal Streets of Indian Lake & IMAX (8.9 miles)