Senior Citizens Home Assistance Service, Inc.

Pros

• It is a great place to work or receive services.
• The staff are compassionate and caring for all clients and caregivers.
• The environment is welcoming and the staff are very pleasant.
• Kristen is a wonderful SCHAS caregiver, and SCHAS provides reliable, well-trained in-home care.
• The organization is highly recommended for reliable, well-trained in-home care.
• The staff take excellent care of residents and are friendly and attentive to families.
• It is regarded as the best Senior Living Facility in Knoxville.

Cons

• The hourly rates of $20?$23 were too high for them to consider the service.

Review

These reflections together sketch a consistent picture of a senior care organization that many people choose because of the warmth, attentiveness, and reliability of the people who work there. Across several voices, SCHAS is described as a place where compassion and care aren't just aspirations but everyday practice, extended to both clients and the caregivers who support them. The tone is overwhelmingly positive, with gratitude and trust clearly evident in how reviewers speak about the people and the services they received.

A very welcoming environment stands out as a defining feature. Reviewers repeatedly describe the staff as pleasant, approachable, and genuinely caring, creating an atmosphere where clients and their families feel seen and valued. The sense of welcome isn't limited to first impressions; it continues through interactions with the team, reinforcing a feeling that this is a place where needs are understood and attended to with thoughtfulness and kindness.

The orientation experience is highlighted as a strong start to what they describe as an ongoing, supportive relationship. One reviewer specifically notes that the orientation went great, and praises the instructor Wayne as "the best." This detail underscores that SCHAS invests in onboarding with care, helping new clients and families feel confident as they begin their journey with the organization.

Several reviews single out individual caregivers by name, underscoring the personal connections that contribute to high satisfaction. For a family choosing in-home caregiving for a loved one, Kristen is described as wonderful and reliable, with emphasis on being well trained for in-home care. The endorsement goes beyond a single moment; it conveys lasting trust in Kristen's ability to support a father's needs with competence and warmth, prompting a strong recommendation to others seeking dependable in-home services.

Families also express appreciation for the broader caregiving team and their approach to meeting both resident and family needs. One reviewer mentions that the staff take good care of Mom and are consistently friendly and attentive to the needs of both family and residents. This reflects a holistic view of care that honors not just the person receiving services but the family members who rely on the organization for ongoing support and communication.

Pricing and affordability appear to be a mixed note in the chorus of praise. While several testimonials celebrate the quality of care and the care team's dedication, there is a candid comment about cost: "At $20 and $23 an hr., we couldn't even consider this svc," accompanied by a note that SCHAS does offer a sliding scale - "I'm assuming based on income" - ranging from $11 to $17 per hour. This juxtaposition highlights a tension that potential clients often navigate: the excellence of care can be paired with concerns about price, though the sliding-scale option suggests there are affordable pathways for some families.

Amid discussions of rates, a few reviewers also claim strong value propositions like "the best rates in town" and "the best in senior care hands down," reinforcing a belief that SCHAS can offer competitive or exceptional service depending on the circumstances. The contrast between different price observations reflects the reality that pricing can be nuanced, with factors such as insurance, specific services, and income-based adjustments shaping the final cost. Overall, the sentiment remains that the organization is reliable, caring, and well worth considering, even if pricing requires careful discussion and planning.

This part of Maryville, Tennessee offers a wide range of medical facilities, including physicians' offices, hospitals, and pharmacies all within close proximity. The area is also home to various dining options such as Aubrey's and Cracker Barrel, providing convenient choices for meals. In addition, there are parks nearby such as Sandy Springs Park for leisurely walks and outdoor activities. For those who enjoy coffee or a quick bite, cafes like Starbucks and Kbrew are easily accessible. Places of worship like Outreach Christian Church are available for spiritual needs. Overall, this area provides essential amenities and services that cater to the needs of seniors looking for a comfortable and convenient living environment.

Physicians

• Surgical Device Repair (0.1 miles)
• Appalachian Center For Women PC (0.2 miles)
• Summit Medical Group (0.3 miles)
• Maryville Pediatric Group (0.3 miles)
• Blount County Health Department (0.4 miles)
• Blount Memorial Breast Health Center (0.6 miles)
• Tennessee Nephrology Clinic (0.6 miles)

Hospitals

• The Atrium Cafe at Blount Memorial (0.4 miles)
• Blount Memorial Hospital (0.5 miles)
• Blount Memorial Hospital Medical Fitness (0.5 miles)
• Summit Medical Group (0.9 miles)
• Blount Memorial Hospital (1.7 miles)
• Blount Memorial Hospital (2.3 miles)
• Peninsula Hospital (8.5 miles)

Pharmacies

• Blount Discount Pharmacy (Gill Street) (0.5 miles)
• Blount Discount Pharmacy (0.6 miles)
• Walgreens (0.9 miles)
• Walmart Pharmacy (1.7 miles)
• Kroger Pharmacy (1.8 miles)
• Blount Discount Pharmacy (Montgomery Lane) (1.9 miles)
• CVS Pharmacy (1.9 miles)

Restaurants

• Aubrey's (1.3 miles)
• Blaze Pizza (1.5 miles)
• Cracker Barrel (1.5 miles)
• Chick-Fil-A (1.6 miles)
• Taco Bell (1.6 miles)
• Petro's Chili & Chips (2.1 miles)
• McDonald's (4.1 miles)

Parks

• Sandy Springs Park (1.3 miles)
• Lakeshore Park (11.4 miles)

Transportation

• TYS Parking Garage (3.6 miles)
• National Car Rental (3.7 miles)
• McGhee Tyson Airport (TYS) (3.7 miles)
• Tac Air (3.9 miles)

Cafes

• Starbucks (4 miles)
• Starbucks (9.2 miles)
• Kbrew (11 miles)
• Starbucks (12.4 miles)
• Sticky Rice Cafe (12.5 miles)

Places of Worship

• Outreach Christian Church (7.4 miles)
• First Cumberland Presbyterian Church (11.3 miles)
• Cedar Springs Presbyterian Church (12.5 miles)

Theaters

• Regal Cinebarre West Town Mall (12.3 miles)