Synergy HomeCare Knoxville

Pros

• Jennifer McCulley is described as an exceptional caretaker who goes above and beyond in daily duties and comforting interactions.
• Kirsten is praised as the best caregiver, helping a homebound mother-in-law go outside and enjoy outings like trips to the mall or grocery store.
• The company is regarded as amazing, genuinely caring about both staff and clients.
• The staff is described as awesome, quick to answer questions, and clearly caring for every client.
• Synergy HomeCare is credited with making a significant difference in the community and delivering top-quality service.
• Brittainy is highlighted for compassion and delivering a phenomenal job.
• Sierra Lane is described as a godsend who cares for the mother, builds confidence, and feels like family.
• Chanae is described as incredible - caring, hardworking, and devoted to making the client's life easier, with visits that are looked forward to.
• The Knoxville home health services are called the best, with owners who are amazing and highly recommended.
• Amanda Lasher is commended for exceptional care, giving space for one-on-one moments and staying close as needed.
• The owners are described as amazing and as going above and beyond for the community.
• An executive director in the Knoxville area endorses Synergy as compassionate, trustworthy, and highly recommendable to anyone seeking care.

Cons

• One reviewer found it troubling that the same people who run Synergy also own the Fire in the Hole drug store below it, accusing them of promoting natural, holistic health at Synergy while selling synthetic drugs at the other store.
• The reviewer describes this as a major contradiction between what the company says and what it does, and says it undermines trust in their ability to care for loved ones.
• Because of this contradiction, the reviewer finds it hard to believe the owners have the best interests of customers at heart.

Review

The collection of experiences shared about Synergy HomeCare in Knoxville paints a vivid portrait of a service that consistently goes beyond the basics. Across the board, families describe a deep, personal commitment from the caregivers and staff, one that touches everyday routines and extends into meaningful moments of connection. The overarching message is that this is a company that takes seriously the idea of care as a relationship, not just a schedule of tasks. From the first-hand accounts, it's clear that the impact is felt not only in practical help - cleaning, washing, feeding, and errands - but in the way that care reflects warmth, attentiveness, and genuine concern for loved ones.

Jennifer McCulley is highlighted repeatedly as an exemplar of what exceptional care looks like in practice. She is praised for handling general caretaker duties with excellence and, crucially, for the quality of her interactions with the people she serves. Her ability to listen and even share in lighthearted moments through laughter stands out, but what truly sets her apart is the way she reassures residents who may be frightened or uncertain. The testimonials emphasize a calm, reassuring touch - gentle caresses of the hands, arms, or face - that convey safety and reassurance when trust through new or challenging situations is vital. Jennifer's approach embodies a level of care that families describe as transformative for their loved ones.

Kirsten's contributions also receive heartfelt admiration, particularly for the passive-but-powerful way she expands a loved one's world. For families with homebound relatives, Kirsten's willingness to take outings outside the home - whether to the mall or the grocery store - creates opportunities for genuine engagement and joy. One family notes how meaningful it is for a mother-in-law to look forward to visits that include outside activities, illustrating how mobility and companionship outside familiar surroundings can significantly elevate quality of life. In these stories, the ability to share experiences outside the house becomes a powerful symptom of the care team's impact.

Several testimonials center on the organization's culture and leadership, underscoring a robust commitment to both staff and clients. Reviewers describe a company that is not only responsive but deeply caring. Quick answers to questions, easy scheduling, and a genuine sense that the team is invested in the well-being of the community all appear as standard practice. Among the caregivers named, Brittainy is singled out for her compassion and excellent work, reflecting a broader pattern in which individual caregivers are celebrated for their dedication and skill. Overall, families feel that the company's leadership and staff work in harmony to deliver top-quality service that centers on trust and communication.

Beyond specific caregivers, the testimonials illuminate what daily life looks like when a Synergy caregiver becomes part of the family circle. Sierra Lane, who has become a permanent caregiver, is described as a godsend who supports not only the mother but the household in meaningful ways. Her presence has helped build confidence in a visually impaired loved one and even extended care to animal needs, reaffirming the sense that the caregiver is a trusted member of the family unit. Other caregivers - such as Chanae - are praised for their reliability, respect, and thoughtful behavior. Chanae makes life easier and never treats the client as an inconvenience, and the writer looks forward to each weekly visit. Amanda Lasher is commended for thoughtful, conscientious care that respects the family's pace and preserves opportunities for one-on-one moments with the loved one, especially as agitation can arise in final days. In these narratives, the caregiving relationship is depicted as a stabilizing force that supports independence, companionship, and overall well-being.

Several testimonials speak to the broader, ongoing impact of Synergy HomeCare on the Knoxville community. The company is described as a beacon of care that has made a meaningful difference in the lives of families and their loved ones, with owners and staff who exude integrity and dedication. An executive director from a senior living community notes that families repeatedly choose this company to supplement their care, and that feedback from those families has been consistently complimentary. With more than two decades of experience in home health and hospice, one reviewer emphasizes the importance of integrity, high moral standards, and trustworthy personnel when caring for vulnerable populations, underscoring why many would recommend Synergy Knoxville to others in need of assistance at home. The sentiment is reinforced by stories of improved quality of life - companionship, practical help, and even engaging activities like piano playing or cheerful outings - that illustrate the full spectrum of benefits that good home health care can provide.

Alongside the overwhelmingly positive experiences, the testimonials do not shy away from offering a cautious perspective. A notable concern is raised about an apparent contradiction in the broader business picture: the same owners who run Synergy also own a drug store down the street that markets itself as focused on natural, holistic health, yet sells synthetic medications. Some reviewers describe this discrepancy as troubling and feel it challenges their trust in how the organization prioritizes the best interests of its clients. Acknowledging this viewpoint, they express a desire for greater transparency and alignment between the principles promoted by Synergy and the operations of the affiliated business. In their own words, this is a personal opinion, but it carries enough weight to merit attention when evaluating the overall integrity and trustworthiness of the enterprise.

Taken together, the testimonials present a compelling portrait of Synergy HomeCare Knoxville as a company that reliably delivers compassionate, person-centered care. The experiences with individual caregivers reveal a deep commitment to meaningful connections - care that listens, reassures, and engages with clients on a human level. The emphasis on outdoor excursions, companionship, and activities that preserve independence showcases how thoughtful home care can expand possibilities for people who might otherwise become isolated. While most voices celebrate the owners, staff, and caregivers as exemplary, a few critics remind readers of the importance of transparency and alignment across related ventures. In the end, the prevailing mood is one of gratitude and confidence: a belief that Synergy HomeCare Knoxville brings comfort, dignity, and practical support to families at times when it matters most.

Pharmacies

• Walgreens (0.1 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.4 miles)
• Avanced Specialty Pharmacy (3.5 miles)
• Mac's Pharmacy (3.9 miles)
• Walgreens (4.3 miles)
• Paragon Infusion Center Knoxville (4.5 miles)

Restaurants

• Wendy's (0.4 miles)
• McDonald's (0.4 miles)
• Cracker Barrel (0.7 miles)
• Applebee's (0.7 miles)
• Chick-Fil-A (2 miles)
• Sonic Drive-In (2.1 miles)
• Bojangles' Famous Chicken 'n Biscuits (2.2 miles)

Parks

• Victor Ashe Park (1.5 miles)
• World's Fair Park (4.4 miles)

Places of Worship

• Temple Baptist Church (2.6 miles)
• Powell United Methodist Child Care Center (2.9 miles)
• Water Angel Ministries (3.5 miles)
• Sharon Baptist Church (4.2 miles)
• Immaculate Conception Catholic Church (4.3 miles)

Cafes

• Wild Love Bakehouse (3 miles)
• Starbucks (3.3 miles)
• Starbucks (3.4 miles)
• K Brew Coffee House (3.6 miles)
• Jacks Coffee & Plants (3.7 miles)
• Starbucks (4.3 miles)

Physicians

• Children's Hospital Urgent Care - Emory Center (3.1 miles)
• Mercy Health Partners (3.2 miles)
• Rashmi Hottigoudar, MD (3.2 miles)
• Gastrointestional Associates (3.2 miles)
• Tots & Teens Pediatrics (3.4 miles)
• FMC North Knoxville (3.5 miles)
• Fred Bennett, MD (3.5 miles)

Hospitals

• North Knoxville Medical Center (3.4 miles)
• Steps House (3.7 miles)
• Fort Sanders Hospital (4.2 miles)
• East Tennessee Children's Hospital (4.2 miles)

Theaters

• Regal Riviera (4.5 miles)