Amada Senior Care of Knoxville, TN

Pros

• Reviewers describe Amada Senior Care as punctual, dependable, and responsive.
• Clients report excellent communication across all Amada staff and timely updates.
• Caregivers are portrayed as compassionate, well-trained, and thoroughly vetted.
• The company is praised for maintaining consistent caregivers to build trust with loved ones.
• Families note that Amada provides peace of mind and enables in-home care for loved ones.
• Office and care staff are described as welcoming, organized, respectful, and professional.
• Amada is characterized as compassionate, personalized, and family-centered in its approach.
• Many reviews highlight that Amada's caregivers offer companionship and improve quality of life.

Cons

• One reviewer described the company as a joke and claimed they hire caregivers without stable full-time hours.
• They alleged that Joanna lied about giving notice.
• They complained that there is no option to rate below one star.
• They referred to Amada as professional scammers and warned others to run.

Review

Amada Senior Care has earned a strong reputation among families who need in-home assistance for aging loved ones and for relatives dealing with dementia and other complex needs. Across many stories, families describe Amada as a reliable, compassionate partner that makes it possible for loved ones to remain comfortably at home while receiving careful, attentive care. The overarching tone is one of relief and gratitude: when families are navigating the day-to-day realities of daily living activities, medical appointments, and the emotional weight of caregiving, Amada steps in as a steady, professional ally.

A core theme throughout the testimonials is punctuality, dependability, and thoughtful communication. Families consistently highlight caregivers who arrive on time and stay engaged with their loved ones' routines. The care teams are described as well-trained and carefully vetted, with a clear emphasis on continuity of care. Agencies strive to assign the same caregivers whenever possible, which helps build familiarity and trust with the person receiving care. In addition to direct hands-on care, Amada provides daily summaries that note the loved one's level of functioning, behavioral changes, and any physical shifts, offering families a detailed picture of day-to-day progress and concerns that might require adjustments in care plans.

Several accounts illuminate the profound personal impact Amada's caregivers have had on families. One particularly moving narrative describes a 95-year-old father-in-law with dementia who benefited from nine months of in-home support. The family appreciated not only the practical aspects of care but also the emotional connection established with the caregivers. Another memory centers on a friend who was able to remain in his own home for his final weeks thanks to Amada, with caregivers delivering compassionate, individualized support, coordinating transportation to medical appointments, and ensuring that shifts were always covered. There are even moments of deep human connection - caregivers sitting with a grieving family at the time of death and sharing in the sorrow - highlighting the empathy and humanity that permeates Amada's approach.

The office and management staff are frequently described as welcoming, organized, and respectful, with Joanna and the broader Amada team singled out for praise. Families speak of a seamless intake process, effective scheduling, and a collaborative style that makes families feel supported rather than overwhelmed. The office staff, described as sweet and helpful in community interactions, appear to function as a critical bridge between families and caregivers, coordinating plans, solving problems on short notice, and keeping communication clear and timely. This network of office professionals is repeatedly credited with keeping the care team aligned with each loved one's evolving needs.

Across many reviews, Amada is portrayed as more than just a caregiving service; it is a resource that integrates care with a sense of community and professional reassurance. Caregivers are described as patient, insightful, and genuinely devoted to their roles. In several stories, the staff become trusted members of the family's ecosystem, forming bonds not only with the person receiving care but with siblings, spouses, case managers, and rehab professionals who rely on Amada to coordinate care, manage insurance navigate questions, and facilitate medical appointments. The attention to companionship as well as practical support is repeatedly highlighted, helping to improve quality of life for those in the care of Amada.

There is one divergent voice among the many positive experiences. A single review portrays a harsh, strongly negative experience, accusing the agency of poor staffing decisions, a lack of reliable home hours, and dishonesty regarding notice. This critical perspective stands in sharp contrast to the overwhelmingly positive feedback and depicts a scenario in which a reviewer felt misled and frustrated by the service. While it is clearly not representative of the typical experience described by the majority of families, it serves as a reminder that even well-regarded providers can encounter difficult, highly charged situations. The presence of such feedback underscores the importance of ongoing, transparent communication and accountability in any caregiving relationship.

Taken together, the collection of reviews paints a compelling portrait of Amada Senior Care as a professional, compassionate, and family-centered home care provider. Families repeatedly report that Amada enables their loved ones to stay safely in their homes while receiving not only essential daily care but also the emotional support and companionship that make such care meaningful. The combination of dependable staffing, thorough communication, and a genuine commitment to the well-being of both clients and their families has made Amada a trusted partner for many navigating the complexities of aging, dementia, and recovery from injury.

This area of Knoxville, Tennessee offers a variety of conveniences and amenities that may appeal to seniors looking for a comfortable and accessible community. With multiple pharmacies within close proximity, residents have easy access to medical supplies and prescriptions. There are also several restaurants nearby offering a range of dining options, as well as parks for outdoor activities and places of worship for spiritual fulfillment. In terms of healthcare, there are physicians' offices, urgent care facilities, and hospitals within a short distance. Additionally, cafes provide opportunities for socializing over coffee or pastries. Overall, this area combines practical amenities with opportunities for leisure and social engagement, making it a potentially attractive choice for seniors seeking a vibrant community to call home.

Pharmacies

• Walgreens (0.1 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.4 miles)
• Avanced Specialty Pharmacy (3.5 miles)
• Mac's Pharmacy (3.9 miles)
• Walgreens (4.3 miles)
• Paragon Infusion Center Knoxville (4.5 miles)

Restaurants

• Wendy's (0.4 miles)
• McDonald's (0.4 miles)
• Cracker Barrel (0.7 miles)
• Applebee's (0.7 miles)
• Chick-Fil-A (2 miles)
• Sonic Drive-In (2.1 miles)
• Bojangles' Famous Chicken 'n Biscuits (2.2 miles)

Parks

• Victor Ashe Park (1.5 miles)
• World's Fair Park (4.4 miles)

Places of Worship

• Temple Baptist Church (2.6 miles)
• Powell United Methodist Child Care Center (2.9 miles)
• Water Angel Ministries (3.5 miles)
• Sharon Baptist Church (4.2 miles)
• Immaculate Conception Catholic Church (4.3 miles)

Cafes

• Wild Love Bakehouse (3 miles)
• Starbucks (3.3 miles)
• Starbucks (3.4 miles)
• K Brew Coffee House (3.6 miles)
• Jacks Coffee & Plants (3.7 miles)
• Starbucks (4.3 miles)

Physicians

• Children's Hospital Urgent Care - Emory Center (3.1 miles)
• Mercy Health Partners (3.2 miles)
• Rashmi Hottigoudar, MD (3.2 miles)
• Gastrointestional Associates (3.2 miles)
• Tots & Teens Pediatrics (3.4 miles)
• FMC North Knoxville (3.5 miles)
• Fred Bennett, MD (3.5 miles)

Hospitals

• North Knoxville Medical Center (3.4 miles)
• Steps House (3.7 miles)
• Fort Sanders Hospital (4.2 miles)
• East Tennessee Children's Hospital (4.2 miles)

Theaters

• Regal Riviera (4.5 miles)