Summit View

Pros

• Summit View Senior Living has provided excellent care and support for residents, resulting in improved health and cognition for many loved ones.
• The staff at Summit View is consistently described as caring, helpful, and attentive to the needs of residents.
• The facility offers a home-like environment with various activities that encourage social engagement among residents.
• Families appreciate the compassionate support from staff during difficult times, such as end-of-life care and final arrangements.
• Many reviewers commend Summit View for maintaining a clean and respectful atmosphere for residents while prioritizing their safety and happiness.

Cons

• The facility is described as creepy, with unsatisfactory conditions such as an elevator too small for wheelchairs and a lack of cleanliness that seems to date back decades.
• There are reports of mold, cockroaches, and general neglect throughout the premises, with calls for the establishment to be shut down due to unsanitary conditions.
• A visitor experienced a rude and unprofessional staff member during a tour, leaving them concerned about the overall treatment of residents.
• Some families felt pressured by management to pay unnecessary fees after their loved ones passed away, leading to feelings of frustration and legal threats.
• The staff on certain floors appeared overwhelmed by the number of residents needing assistance, raising concerns about the adequacy of care provided.
• One reviewer mentioned that cleaning services were never performed despite being paid for, resulting in a dirty living environment for residents.
• Multiple accounts highlight a lack of warmth and friendliness from staff members, creating an unwelcoming atmosphere for visitors and residents alike.

Review

Summit View Senior Living has been a residence for many families, offering care to their loved ones in their later years. The facility is recognized for its reasonable rates compared to other senior living options in the area and is a nonprofit organization, which some residents appreciate as it suggests a focus on care rather than profit. Many families have shared positive experiences, particularly during the challenging times of the COVID-19 pandemic. Several reviewers praised the management and nursing staff for their dedication and support during these trying times, indicating that they have consistently performed well in providing needed care.

Personal accounts reflect a deep appreciation for Summit View’s staff and the community atmosphere fostered within its walls. One relative described how the nursing team remained attentive to her loved one’s needs, assisting with both in-person and virtual doctor appointments during the pandemic. Other family members echoed similar sentiments about the staff's commitment to ensure residents remain independent while also receiving necessary assistance. Residents can also take part in various activities organized by the facility, including monthly birthday celebrations—a feature noted to enrich the lives of those who may otherwise feel isolated.

However, not all experiences at Summit View are as favorable. Some reviewers expressed significant dissatisfaction over issues that arose following their loved one’s passing. Concerns were raised regarding billing practices; specifically, one reviewer stated that they were wrongfully charged for an additional month of rent after their relative had passed away mid-term. This led to communication breakdowns with management and feelings of frustration regarding what was perceived as aggressive collection tactics.

While several testimonials highlight caring interactions between staff and residents, contrasting reviews paint a distressing picture regarding cleanliness and maintenance issues at Summit View. Complaints surfaced about mold infestations, cockroach sightings, unsanitary living conditions, and poor maintenance throughout the facility. Instances where prospective residents witnessed drugged or overwhelmed staff further exacerbated concerns about overall health standards—leading some visitors to question if such a place should be classified as suitable for vulnerable populations.

For many current residents and their families who are pleased by the supportive environment offered at Summit View, there lies an undeniable juxtaposition; some find solace knowing their loved ones are treated with respect by dedicated staff while simultaneously grappling with alarming allegations from others suggesting serious neglect or mishandling of caregiving responsibilities.

The overall impression of Summit View Senior Living appears mixed: While it provides community-oriented care with a commendable array of services designed to enhance residents' quality of life—witnessed through various positive personal narratives—the glaring issues reported by others cannot be dismissed easily. Prospective residents or concerned families may want to investigate thoroughly before making decisions based on both positive testimonials highlighting compassion among staff members alongside troubling indications of hygiene concerns and managerial inadequacies. Ultimately, each family must weigh these varied experiences according to their unique needs and expectations when considering long-term care options within this facility.

This area of Chattanooga, Tennessee offers a variety of amenities and services that cater to the needs of seniors. With several cafes and restaurants within close proximity, there are plenty of options for dining out or grabbing a cup of coffee with friends. Additionally, there are multiple pharmacies nearby for easy access to medications and medical supplies. The presence of parks provides opportunities for outdoor recreation and relaxation, while the availability of physicians and hospitals ensures access to quality healthcare services. Places of worship are also conveniently located, offering spiritual support and community engagement. Overall, this neighborhood is well-equipped to meet the needs of seniors looking for a vibrant and convenient living environment in Chattanooga.

Cafes

• Starbucks (0.5 miles)
• Rembrandt's Coffee House (3.4 miles)
• Cadence Coffee Company (3.7 miles)
• Goodman Coffee Roasters (4.1 miles)
• Mean Mug Coffeehouse (4.6 miles)
• Velo Coffee Roasters (4.8 miles)

Restaurants

• Little Caesars Pizza (0.7 miles)
• Taco Bell (0.9 miles)
• Bojangles' Famous Chicken 'n Biscuits (0.9 miles)
• Amigo Mexican Restaurant (1.2 miles)
• Wendy's (1.2 miles)
• River Drifters (2.6 miles)
• Fiamma Pizza Company (2.6 miles)

Pharmacies

• Walmart Pharmacy (0.8 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (2.9 miles)
• Access Medical Equipment (3.7 miles)
• Access Pharmacy (3.7 miles)
• Access Family Pharmacy (3.7 miles)
• CVS Pharmacy (4.9 miles)

Parks

• Red Bank Dog Park (1.4 miles)
• Stringer's Ridge Park (2 miles)
• Renaissance Park (2.8 miles)
• Coolidge Park (2.9 miles)
• Bluff view river walk entrance (3.5 miles)

Physicians

• Becker Stephan M MD - UT Erlanger Behavioral Health (1.8 miles)
• CHI Memorial Integrative Medicine Associates - Signal Mountain (2.6 miles)
• Medican Associates PC (2.9 miles)
• Chattanooga Allergy Clinic (3.4 miles)
• Paul M Holliday, DDS (3.6 miles)
• Chattanooga Endoscopy Center (3.9 miles)
• Academic Urologists at Erlanger (4.1 miles)

Places of Worship

• Signal Mountain Baptist Church (1.9 miles)
• Signal Crest United Methodist Church (2 miles)
• Stuart Heights Baptist Church (2.4 miles)
• St Jude Catholic Church (3.3 miles)
• First-Centenary United Methodist Church (3.9 miles)
• Saints Peter & Paul Catholic Church (3.9 miles)
• The Wesley Center (3.9 miles)

Hospitals

• Erlanger Hospital (2.9 miles)
• Memorial Hospital (3.4 miles)
• Erlanger NICU (4 miles)