Home Instead - Sioux Falls, SD

Pros

• Home Instead starts services quickly and connects loved ones with a caregiver they connect with.
• Home Instead offers great services and accepts Medicaid and VA funding.
• Home Instead is described as an answered prayer for a dad to stay in his home, with an amazing team of 24/7 caregivers who become trusted friends.
• The office staff provides timely support and keeps families informed about schedules and changes in daily health care needs.
• The caretakers are well trained, dependable, and compassionate, with staff like Dale, Kathleen, and Rebekah described as exceptional and receptive.
• Casey demonstrates an in-depth understanding of interacting with people with dementia and is consistently respectful and kind.
• Jason and his employees are praised for delivering great care, with the same care provider available daily and valued time spent together.

Cons

• One reviewer expresses dissatisfaction with another homecare company, citing a lack of understanding.
• A reviewer indicates a desire for more innovative technology in interactions, implying the current tech is insufficient.

Review

Home Instead stands out for its ability to start services quickly and to match a loved one with a caregiver who truly fits their needs. The company also accepts Medicaid and VA funding, which broadens access to high-quality home care. In several families' experiences, Home Instead isn't just a service provider - it's a lifeline that helps families navigate at-home care with confidence and peace of mind.

One reviewer describes their 88-year-old father as an answered prayer because Home Instead enables him to stay comfortably in his home. They speak of an amazing team of around-the-clock caregivers who have become trusted friends on this journey. The caregivers are described as incredibly kind and patient, extending warmth while also remaining professional in executing their duties. This blend of compassion and competence appears to be a defining strength for the family.

Another facet that stands out is the support from the office staff. Families appreciate how the office team helps keep everyone informed about schedules and the various changes that can come with daily health care needs. The communication and coordination provided by the administrative side are highlighted as an important and valuable support, adding an extra layer of reliability and reassurance to the care provided.

In a second testimonial, a family explains that they moved to Home Instead from another homecare company after concerns about understanding and responsiveness. They report that discussing these concerns with the Home Instead staff led to the issues being addressed effectively. They specifically name Dale, Kathleen, and Rebekah as exceptional, noting that all caretakers are well trained, dependable, and compassionate. The review expresses gratitude and looks forward to a long, ongoing working relationship.

Dementia care is highlighted in another review, where Casey receives particular commendation for her in-depth understanding of how to interact with people who have dementia. She is described as respectful and kind to the reviewer's mother and mindful of how emotionally challenging it can be for families to arrange such care. The reviewer also suggests a desire for more innovative technology to support interactions, such as digital contracts and the exchange of videos or photos during visits, signaling openness to future improvements.

Finally, a family with a current client notes that they could not have asked for better care. They praise Jason and his team, emphasizing that their mother has the same care provider every day and loves the time they spend together. This consistency resonates deeply, underscoring the value that stable, familiar caregivers bring to the daily lives of clients and their families.

Pharmacies

• Lewis (0.2 miles)
• Hy-Vee Pharmacy (0.7 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.1 miles)
• Avera Mckennan Hosp & Univ (1.9 miles)
• Lewis Family Drug (2.2 miles)
• Walgreens (2.3 miles)

Restaurants

• Perkins Restaurant and Bakery (0.3 miles)
• Fryn' Pan Family Restaurant (0.6 miles)
• Panda Express (0.6 miles)
• Fazoli's (0.7 miles)
• Chick-Fil-A (0.7 miles)
• Chipotle Mexican Grill (0.7 miles)
• McDonald's (0.7 miles)

Physicians

• Mcgreevy Clinic Avera (0.5 miles)
• Brett Lorenz, OD (0.8 miles)
• North Central Eye (0.8 miles)
• Family Eye Care Center (0.9 miles)
• Sanford Family Medicine (1.3 miles)
• Sanford Clinic (1.3 miles)
• Allergy & Asthma Clinic (1.3 miles)

Places of Worship

• Sioux Falls First (0.7 miles)
• St Katharine Drexel Catholic Church (2.5 miles)
• Celebrate Community Church SW Campus (2.7 miles)

Theaters

• Century Theatres (0.9 miles)

Cafes

• Caribou Coffee (1.2 miles)
• Panera Bread (1.5 miles)
• All Day Cafe (1.8 miles)
• Daily Clean Food and Drink (2.9 miles)

Transportation

• SAM Southwest Transfer Center (1.2 miles)

Parks

• Dunham Park (1.3 miles)
• Bakker Park (1.5 miles)
• Sertoma Park (1.6 miles)
• Hole In Wall Park (1.8 miles)
• Yankton Trails Park (2.6 miles)

Hospitals

• Children's Care Hospital & School (1.9 miles)