Elkton Housing Corp Retirement Homes

Pros

• The manager, William, is very pleasant and helpful.
• The building is in a decent area of town.
• The place is nice and has lots of space.
• Mr. Williams was nice.
• The reviewer is eager to see what the apartment looks like after approval.

Cons

• They feel their housing rights were taken away after being placed in a state hospital.
• They state every call is redirected to an email inbox that is always full, implying neglect.
• They describe the situation as lacking information and dismissive, calling it "bs."
• They report the contact number is not in service.
• They cannot live in the projects due to nearby drug use and odors.
• They claim the management is rude to the elderly and uses power to scare residents, including denying the mother's security deposit after her death.
• They have waited nearly four years for a response to their application and cannot reach them by phone.

Review

Tension and frustration with access to information color a lot of the experiences shared here. Several residents feel that their rights and needs are being overlooked once they are connected to the housing system, especially when personal circumstances - like being in a state hospital or dealing with the death of a loved one - make timely, clear communication even more crucial. The prevailing mood is one of confusion and helplessness, as people report difficulty getting basic information, updates on applications, or answers to important questions. The sense that "information is hard to obtain" runs through multiple comments, from worries about whether applications are even being considered to complaints that staff announcements and updates never come through.

Communication problems appear to be a recurring obstacle. Numerous reviewers note that the phone numbers provided are not reliable or "not in service," and that attempts to reach anyone are thwarted by dead ends or nonfunctional contact points. The website is described as unsafe or unreliable, and some describe being told to email information that never seems to get a response because the inbox is perpetually full. The net effect is a feeling that there is no accessible lifeline to obtain status updates, resolve issues, or simply communicate concerns, leaving residents feeling ignored and forgotten.

Within the facility's management and staff, opinions are mixed and often polarized. A few comments highlight positive, personable staff members. One reviewer mentions a manager named William as pleasant and helpful, signaling there are real individuals who try to support residents through the process. Another note praises a different manager named Mr. Williams as friendly. Yet, the same threads reveal troubling behavior from others: a manager named Kim is described as rude to elderly residents, using power to intimidate, and even cursing at residents. These conflicting experiences suggest that the quality of interaction with the staff can vary dramatically depending on who you encounter, which can amplify perceptions of overall care quality.

The physical conditions and changes to the property are another area of contention. After renovations and a change of ownership, several reviewers say things "went downhill," with only a grudging nod to the renovations as a partial improvement. Critics attribute declines in upkeep or resident experience to the new management, while a few others acknowledge there are positives - like ample space and a decent location - though these advantages are often overshadowed by the ongoing issues with administration and maintenance. Some comment on the need to avoid environments where drug use is present nearby, underscoring safety and comfort concerns that influence living choices and overall satisfaction.

Financial and administrative matters add another layer of strain to the resident experience. A particularly painful issue centers on security deposits and move-out procedures. One reviewer recounts a bereaved family member who was told she would not receive a security deposit back because her mother allegedly did not provide a 30-day written notice before moving out, despite the mother's death. The claim that the deposit should have been returned - especially to the ex-spouse or executor and after years of accumulation - highlights what many see as rigid, possibly unfair financial policies that fail to account for extraordinary circumstances and the emotional toll of loss. This incident, coupled with inconsistent communication about deposits and move-out requirements, reinforces a perception of inflexibility and a lack of compassionate consideration in key administrative decisions.

Across the board, there is a tension between positive personal interactions and systemic shortcomings. Some reviewers express hope about getting approved for a place and looking forward to finalized paperwork, while others are deeply unsettled by multi-year delays in processing applications and an inability to obtain timely feedback. A notable sentiment is that, despite occasional moments of courtesy or competence, these isolated positives do not compensate for the overarching problems with accessibility, responsiveness, and governance. The overall narrative suggests a housing system where individual kindness and occasional efficiency exist alongside persistent barriers that hinder residents from feeling supported, informed, and secure in their housing choices.

Taken together, the reviews paint a picture of inconsistency and urgent needs. On one hand, there are promising interactions with certain staff members and genuine possibilities in the housing options. On the other hand, chronic communication failures, disagreements over conduct and management, unsettled renovations, and troubling handling of deposits create a sense of instability and distrust. The clear takeaway is that improvements in communication channels, accessibility, staff training, and fair, compassionate administrative practices would be essential to transform these varied experiences into a more consistently positive one for residents who are already navigating challenging life circumstances.

Restaurants

• Knotty Pine Supper Club (0 miles)
• Elkton Municipal Liquors (0.1 miles)
• Mortlands Burgers & Mo (0.1 miles)
• Feathers Nest (5.7 miles)
• Showboat Pavilion (9.7 miles)
• Lake Benton Bar (9.7 miles)
• Lunch Box (9.7 miles)

Places of Worship

• Church of St Genevieve (9.5 miles)
• Grace Lutheran Church (9.5 miles)
• United Methodist Church (9.7 miles)
• First Baptist Church (9.7 miles)
• Kingdom Hall-Jehovah's Witness (9.7 miles)
• Lighthouse Assembly of God (9.7 miles)
• Wels (9.9 miles)

Cafes

• Legacy Bistro (9.7 miles)
• BBC Coffee (16.5 miles)

Hospitals

• Dagel Farms (9.7 miles)
• Black River Memorial Hospital (14.3 miles)
• Brookview Manor (15 miles)
• Brookings Hospital (15 miles)
• Brookings Health System (15 miles)
• CC Construction (15.8 miles)

Parks

• Lincoln County Parks Department (9.9 miles)
• Flandreau Park (13.3 miles)
• Stateline MX (14.2 miles)
• Larson Park & Disc Golf Course (14.8 miles)
• Larson Park (15 miles)
• McClemans Park (15.6 miles)
• Lion's Park (15.8 miles)

Pharmacies

• Lewis Drug (14.1 miles)
• Lewis Drug (14.9 miles)
• Hy-Vee Pharmacy (14.9 miles)
• Walmart Pharmacy (15.1 miles)
• Brother's Pharmacy & Gifts (16.1 miles)

Physicians

• Brookings Vision Center (14.9 miles)
• Orthopedic Institute (15.1 miles)
• Urology Specialists (16.5 miles)

Transportation

• U-Haul (16.2 miles)
• Budget Truck Rental (16.5 miles)
• Sdsu Aviation Program (16.6 miles)
• Brookings Regional Airport (BKX) (16.8 miles)