Riverview Healthcare Center
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611 East 2Nd Avenue, Flandreau, SD 57028
For more information about senior living options: (844) 490-3973
The impressions people share about this nursing home are deeply mixed, painting a picture of a facility that can feel like a warm, supportive community to some while seeming neglected and frustrating to others. Several visitors repeatedly emphasize the human side of care, noting that the nurses and aides are consistently friendly and caring. In these accounts, what stands out most is the way staff interact with residents - patient, approachable, and trying to manage a large, diverse group with many different needs. Food is also mentioned positively by many, with one observer even noting that a meal could be enjoyed together during a visit with a daughter, despite acknowledging that the building's age adds a layer of challenge to day-to-day comfort.
Yet the same place is described by others in starkly negative terms, highlighting serious shortcomings that feel incompatible with quality senior care. One reviewer describes no air-conditioning, dirty floors, sheets and bedspreads with holes, and dark, dingy rooms that create an overall sense of neglect. They recount a troubling experience where a friend couldn't even tell what the food was and had to eat something unclear, and they point to long waits for assistance with basic needs like using the restroom, ultimately noting that oversight and welfare in the facility deserve scrutiny from state authorities. The tone here is urgent and accusatory, with a strong call for accountability and improvement from ownership and operators.
There is also a contrasting personal narrative that offers a warmer, more hopeful counterpoint. A family member relates that their Dad recovered for about two and a half weeks there and that the place felt like family during that time. They describe good food and staff who were caring and friendly, acknowledging that the building is indeed quite old - 68 years - but arriving at a sense of homey comfort after settling in. This perspective emphasizes community connections, especially the chance to run into old neighbors who either lived or worked there, and concludes that, despite the aging structure, the overall experience was positive.
Interwoven with the more favorable anecdotes are cautions about medical and administrative practices. One reviewer charges that the facility does not consistently follow up on whether residents take their medications, which is a serious safety concern. They also mention lost clothes and dentures and a lack of proper records when wound bandages change, underscoring fears about how well the facility tracks and cares for ongoing medical needs. The admonition that "the doors" need to be shut hints at concerns about security or proper protocol, further emphasizing a sense that operations may not be as tight or reliable as they should be.
Another critical voice rounds out a grim portrait: the sense that the elderly are not cared for as they should be, that the facility is old and outdated, and that none of the residents appear happy. Taken together with the other reports, this view points to a broader pattern of dissatisfaction with both the building's condition and the quality of daily care. The critiques focus on outdated infrastructure, possible neglect in routine tasks, and a perceived lack of attention to residents' emotional well-being, which many relatives and friends want to see improved.
Taken as a whole, the reviews reveal a facility with undeniable warmth and moments of genuine connection, but also with persistent tensions between positive personal experiences and troubling operational gaps. The aging building presents a constant backdrop that affects impressions of cleanliness, comfort, and modern standards of care. Where staff members are praised for their kindness and for making residents feel at home, other accounts point to inconsistent care practices, lapses in medication management and record-keeping, and aging amenities that leave residents and their families worried about long-term well-being.
In the end, the picture is one of a place that can feel like home to some and like a source of frustration to others. The strength appears to lie in the people - the nurses, aides, and some family-like bonds - while the weaknesses hinge on maintenance, oversight, and consistency in care routines. For families evaluating this facility, the reports suggest a careful, nuanced approach: visitability, ask pointed questions about medication practices and wound care records, observe the cleanliness and upkeep of rooms, and consider how the staff's demeanor translates into everyday safety and comfort for residents. The path to improvement, according to these voices, would involve reinforcing clinical protocols and facility modernization while preserving the compassionate, community-oriented care that some residents already value.
Riverview Healthcare Center in Flandreau, SD is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon for residents to enjoy pampering services, as well as cable or satellite TV in each room for entertainment purposes.
Transportation is made convenient with community-operated transportation and transportation arrangement services available, both for non-medical purposes and specifically to doctors' appointments. Residents can also take advantage of the computer center and Wi-Fi/high-speed internet access to stay connected with loved ones or engage in online activities.
The dining experience at Riverview Healthcare Center is exceptional, with restaurant-style dining offered in a spacious dining room. Special dietary restrictions are taken into consideration to cater to individual needs. Additionally, the kitchenette allows residents the option to prepare their own meals if desired.
To promote an active lifestyle, Riverview Healthcare Center provides various recreational spaces and facilities. These include a fitness room, gaming room, small library, and outdoor garden area where residents can relax and enjoy nature. Planned daily activities as well as resident-run activities ensure that there is always something engaging happening within the community.
Care services are provided around-the-clock with a 24-hour call system and supervision available. Assistance with daily living activities such as bathing, dressing, transfers, and meal preparation are readily provided by trained staff members. Medication management ensures that residents are taking their medications correctly and on time. Mental wellness programs are implemented to prioritize the emotional well-being of all residents.
Located conveniently near parks, pharmacies, restaurants, and places of worship, Riverview Healthcare Center offers easy access to essential amenities outside the community. With move-in coordination services provided, transitioning into this comfortable assisted living community is made seamless for new residents.
Riverview Healthcare Center is located at 611 East 2Nd Avenue, Flandreau, SD 57028 in Moody County, South Dakota
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