10745 Highway 78 E, Summerville, SC 29483
For more information about senior living options: (844) 490-3973
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Terra Bella Summerville presents itself in the public eye as a community with a striking contrast between glowing praise and sobering warnings. A large number of reviewers consistently describe the facility as beautiful, clean, and well organized, with a staff that genuinely seems to want to help. People speak of a high level of professionalism, a hospitable atmosphere, and a sense of family warmth that makes residents feel cared for and valued. The environment is repeatedly described as spotless and well maintained, with a strong emphasis on attention to detail in daily operations. In several accounts, families are impressed by the welcoming tours and the depth of knowledge shown by the staff during those visits, especially by leaders who become familiar faces to prospective residents and their loved ones. The positive testimonials frequently highlight Caroline, Wendy, Christy, Jane, and others who are seen as the face of a compassionate, competent team. Some reviewers even describe Terra Bella as among the top options they would consider for assisted living, citing the confidence they gain from management being visibly involved in residents' care.
The praise extends to specific individuals who appear to embody the facility's best-case scenario. Caroline is repeatedly praised for her role in tours and her approachable, reassuring demeanor; Wendy is commended as a nurse who brings both expertise and warmth; Christy receives high marks for leadership and hands-on involvement with residents and families; Jane is described as a tremendous asset whose positive attitude and helpfulness reflect well on the overall culture of the community. In one feedback thread, a Registered Nurse also commends Terra Bella as a very professional and caring community, noting that executive leadership and nursing leadership demonstrate attentiveness to resident concerns. In short, many visitors and families leave with a sense of relief and confidence, feeling that their loved ones would be well cared for in Terra Bella's hands.
Alongside the glowing praise, there is a chorus of caution and concern from other voices. A sizable portion of reviews focuses on frequent staff turnover and administrator changes over the past few years, with one strong sentiment: the facility cannot seem to retain leadership and staff, which has led some to worry about consistency in care. A particularly pointed observation is that management sometimes reacts to praise but does not appear to address complaints with the same urgency or transparency, leaving some families feeling dismissed when issues are raised. Several accounts recount troubling episodes where loved ones were found hurt or neglected, including a mother found on the floor with bruises after a visit, and a resident who was reportedly not bathed and wearing clothes that were soiled. The smell and hygiene concerns are underscored by statements about poor personal care and the perception that hygiene standards are not being consistently met. The financial side is also questioned, with reviewers calling Terra Bella's rates expensive in light of the care gaps described.
Bed sores and safety concerns emerge as some of the most serious and recurring themes among the negative experiences. Families recount cases of residents developing avoidable bed sores, which they attribute to insufficient repositioning and attention from staff. There are also allegations of under-staffing, which many interpret as a root cause for these and other incidents, including residents being found in distress or without adequate supervision. In several reviews, families report that they felt compelled to supplement the in-house care with outside medical professionals - specifically a medical doctor and a registered nurse - to provide round-the-clock care for loved ones. These accounts paint a picture of a facility that, in the eyes of concerned families, is not fully equipped to meet the level of attentive care that a vulnerable senior requires without extra, external support.
Yet the narrative is not one-note. There are additional testimonials from professionals and regular visitors who frame Terra Bella as a community with genuine strengths. Some reviews emphasize how families feel empowered to leave loved ones in Terra Bella's care after tours and conversations that underscore a cooperative, transparent approach. The facility is described as a place where staff proudly present a well-organized operation, with management and nursing leadership actively engaging with residents and families. The tone of these positives is less about perfection and more about confidence: confidence that staff are capable, that care plans can be monitored and adjusted, and that the environment is conducive to residents living with dignity and a reasonable quality of life.
Taken together, the collection of reviews paints a nuanced portrait of Terra Bella Summerville. On one hand, the community is praised for its beauty, cleanliness, professional staff, and the personal warmth shown by particular team members who are repeatedly named as exceptional. On the other hand, families express serious concerns about staffing instability, administrative turnover, and care lapses that in some cases have led them to seek additional medical support outside the facility. The juxtaposition suggests a facility that has many of the cultural and operational strengths to offer a high standard of living for its residents, but also faces significant challenges in staffing consistency, oversight, and consistent delivery of compassionate, hygienic, and safe daily care.
For anyone considering Terra Bella Summerville, the messages converge on a practical caution: visit in person, speak with residents and families, and ask pointed questions about staffing ratios, nurse oversight, and how care plans are communicated and updated. Look for current, sustained evidence of stable leadership and accountable responsiveness to complaints. Weigh the striking positives - the engaging staff, the warm hospitality, the clean and welcoming environment - against the very real concerns raised about hygiene, safety, and the possibility that external medical support might be necessary to ensure residents receive the level of care they deserve. It is a place that can feel like home for many, but it also demands careful, informed consideration from anyone entrusting a loved one to its care.
The Antonio Staples Residential Care Facility in Summerville, SC is a warm and inviting assisted living community that offers a range of amenities and care services to meet the needs of its residents.
The community boasts a variety of amenities designed to enhance the comfort and well-being of its residents. These include a beauty salon where residents can enjoy pampering services, cable or satellite TV for entertainment, as well as access to Wi-Fi/high-speed internet and a small library for those who enjoy reading or staying connected online. The facility also features indoor common areas where residents can socialize and engage in activities, as well as outdoor spaces such as gardens for relaxation and enjoyment.
Residents at Antonio Staples Residential Care Facility can take advantage of restaurant-style dining in the on-site dining room, where delicious meals are provided while accommodating any special dietary restrictions. Additionally, housekeeping services ensure that living spaces are kept clean and tidy.
Care services offered at the facility include 24-hour supervision by trained staff members who provide assistance with activities of daily living such as bathing, dressing, and transfers. Residents with specific care needs like diabetes management or special dietary restrictions will find tailored care plans available to them. Medication management is also provided for those who require assistance with their medications. A mental wellness program is in place to support residents' emotional health.
The community organizes various activities throughout the week, including community-sponsored events, devotional activities offsite, and resident-run activities that cater to individual interests and preferences. Scheduled daily activities provide opportunities for engagement and socialization.
Antonio Staples Residential Care Facility benefits from its convenient location near several amenities in Summerville. With cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals all nearby, residents have easy access to essential services outside the community.
Overall, Antonio Staples Residential Care Facility offers a comfortable and caring environment where seniors can enjoy the freedom of independent living with personalized assistance whenever needed.
Antonio Staples Residential Care Facility is located at 10745 Highway 78 E, Summerville, SC 29483 in Dorchester County, South Carolina
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