Antonio Staples Residential Care Facility

10745 Highway 78 E, Summerville, SC 29483

For more information about senior living options: (844) 490-3973

4 from 72 reviews
5 stars
51
4 stars
3
3 stars
0
2 stars
2
1 stars
16

Assisted Living

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    Overall Review of Antonio Staples Residential Care Facility

    Pros

    • pro TerraBella is praised for its great staff and welcoming environment, with hardworking employees delivering top-notch care and cleanliness.
    • pro Caroline and her team are described as professional and hospitable, making residents feel like family.
    • pro Jane is regarded as a tremendous asset to TerraBella, always helpful and courteous, with a positive attitude that reflects well on the facility.
    • pro The facility is beautiful, with good staff and a clean, well-maintained environment.
    • pro Families report their loved ones are happy there, and the staff seem to genuinely enjoy working there.
    • pro The community is seen as amazing, with Wendy and Christy delivering outstanding leadership and care, and the staff as caring and attentive.
    • pro Tours and interactions with Caroline and Jane leave visitors confident in the care provided.
    • pro The staff are described as caring, willing, and professional, with a strong, involved administrative team.
    • pro The facility is spotless, well-presented, and smells pleasant, reinforcing trust in the care.
    • pro The team is acknowledged as knowledgeable, with positive notes about RCC and the overall TerraBella experience described as top-tier.

    Cons

    • pro The facility cannot retain staff and has changed administrators several times in recent years.
    • pro The care provided has been described as less than caring, compassionate, or humane.
    • pro A resident was found on the floor with bruises from a fall during visits.
    • pro Hygiene is neglected, with residents emitting a strong body odor due to not being bathed.
    • pro The resident's clothing is often heavily soiled.
    • pro The facility is described as very expensive.
    • pro Management is perceived as dismissive of concerns, replying only to praise and not addressing complaints.
    • pro Bed sores developed that could have been prevented, indicating severely lacking care.
    • pro The facility is understaffed and overwhelmed, leaving residents vulnerable.
    • pro Families are actively seeking alternative options and warning others to think twice before choosing Terra Bella Summerville.

    Review

    Terra Bella Summerville presents itself in the public eye as a community with a striking contrast between glowing praise and sobering warnings. A large number of reviewers consistently describe the facility as beautiful, clean, and well organized, with a staff that genuinely seems to want to help. People speak of a high level of professionalism, a hospitable atmosphere, and a sense of family warmth that makes residents feel cared for and valued. The environment is repeatedly described as spotless and well maintained, with a strong emphasis on attention to detail in daily operations. In several accounts, families are impressed by the welcoming tours and the depth of knowledge shown by the staff during those visits, especially by leaders who become familiar faces to prospective residents and their loved ones. The positive testimonials frequently highlight Caroline, Wendy, Christy, Jane, and others who are seen as the face of a compassionate, competent team. Some reviewers even describe Terra Bella as among the top options they would consider for assisted living, citing the confidence they gain from management being visibly involved in residents' care.

    The praise extends to specific individuals who appear to embody the facility's best-case scenario. Caroline is repeatedly praised for her role in tours and her approachable, reassuring demeanor; Wendy is commended as a nurse who brings both expertise and warmth; Christy receives high marks for leadership and hands-on involvement with residents and families; Jane is described as a tremendous asset whose positive attitude and helpfulness reflect well on the overall culture of the community. In one feedback thread, a Registered Nurse also commends Terra Bella as a very professional and caring community, noting that executive leadership and nursing leadership demonstrate attentiveness to resident concerns. In short, many visitors and families leave with a sense of relief and confidence, feeling that their loved ones would be well cared for in Terra Bella's hands.

    Alongside the glowing praise, there is a chorus of caution and concern from other voices. A sizable portion of reviews focuses on frequent staff turnover and administrator changes over the past few years, with one strong sentiment: the facility cannot seem to retain leadership and staff, which has led some to worry about consistency in care. A particularly pointed observation is that management sometimes reacts to praise but does not appear to address complaints with the same urgency or transparency, leaving some families feeling dismissed when issues are raised. Several accounts recount troubling episodes where loved ones were found hurt or neglected, including a mother found on the floor with bruises after a visit, and a resident who was reportedly not bathed and wearing clothes that were soiled. The smell and hygiene concerns are underscored by statements about poor personal care and the perception that hygiene standards are not being consistently met. The financial side is also questioned, with reviewers calling Terra Bella's rates expensive in light of the care gaps described.

    Bed sores and safety concerns emerge as some of the most serious and recurring themes among the negative experiences. Families recount cases of residents developing avoidable bed sores, which they attribute to insufficient repositioning and attention from staff. There are also allegations of under-staffing, which many interpret as a root cause for these and other incidents, including residents being found in distress or without adequate supervision. In several reviews, families report that they felt compelled to supplement the in-house care with outside medical professionals - specifically a medical doctor and a registered nurse - to provide round-the-clock care for loved ones. These accounts paint a picture of a facility that, in the eyes of concerned families, is not fully equipped to meet the level of attentive care that a vulnerable senior requires without extra, external support.

    Yet the narrative is not one-note. There are additional testimonials from professionals and regular visitors who frame Terra Bella as a community with genuine strengths. Some reviews emphasize how families feel empowered to leave loved ones in Terra Bella's care after tours and conversations that underscore a cooperative, transparent approach. The facility is described as a place where staff proudly present a well-organized operation, with management and nursing leadership actively engaging with residents and families. The tone of these positives is less about perfection and more about confidence: confidence that staff are capable, that care plans can be monitored and adjusted, and that the environment is conducive to residents living with dignity and a reasonable quality of life.

    Taken together, the collection of reviews paints a nuanced portrait of Terra Bella Summerville. On one hand, the community is praised for its beauty, cleanliness, professional staff, and the personal warmth shown by particular team members who are repeatedly named as exceptional. On the other hand, families express serious concerns about staffing instability, administrative turnover, and care lapses that in some cases have led them to seek additional medical support outside the facility. The juxtaposition suggests a facility that has many of the cultural and operational strengths to offer a high standard of living for its residents, but also faces significant challenges in staffing consistency, oversight, and consistent delivery of compassionate, hygienic, and safe daily care.

    For anyone considering Terra Bella Summerville, the messages converge on a practical caution: visit in person, speak with residents and families, and ask pointed questions about staffing ratios, nurse oversight, and how care plans are communicated and updated. Look for current, sustained evidence of stable leadership and accountable responsiveness to complaints. Weigh the striking positives - the engaging staff, the warm hospitality, the clean and welcoming environment - against the very real concerns raised about hygiene, safety, and the possibility that external medical support might be necessary to ensure residents receive the level of care they deserve. It is a place that can feel like home for many, but it also demands careful, informed consideration from anyone entrusting a loved one to its care.

    Features

    Housing

    • 24 resident community capacity 24 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Charleston AFB International (10 miles away) Charleston AFB International (10 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Antonio Staples Residential Care Facility in Summerville, SC is a warm and inviting assisted living community that offers a range of amenities and care services to meet the needs of its residents.

    The community boasts a variety of amenities designed to enhance the comfort and well-being of its residents. These include a beauty salon where residents can enjoy pampering services, cable or satellite TV for entertainment, as well as access to Wi-Fi/high-speed internet and a small library for those who enjoy reading or staying connected online. The facility also features indoor common areas where residents can socialize and engage in activities, as well as outdoor spaces such as gardens for relaxation and enjoyment.

    Residents at Antonio Staples Residential Care Facility can take advantage of restaurant-style dining in the on-site dining room, where delicious meals are provided while accommodating any special dietary restrictions. Additionally, housekeeping services ensure that living spaces are kept clean and tidy.

    Care services offered at the facility include 24-hour supervision by trained staff members who provide assistance with activities of daily living such as bathing, dressing, and transfers. Residents with specific care needs like diabetes management or special dietary restrictions will find tailored care plans available to them. Medication management is also provided for those who require assistance with their medications. A mental wellness program is in place to support residents' emotional health.

    The community organizes various activities throughout the week, including community-sponsored events, devotional activities offsite, and resident-run activities that cater to individual interests and preferences. Scheduled daily activities provide opportunities for engagement and socialization.

    Antonio Staples Residential Care Facility benefits from its convenient location near several amenities in Summerville. With cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals all nearby, residents have easy access to essential services outside the community.

    Overall, Antonio Staples Residential Care Facility offers a comfortable and caring environment where seniors can enjoy the freedom of independent living with personalized assistance whenever needed.

    Nearby Places of Interest

    Restaurants

    • Red Bowl Asian Bistro (1.1 miles)
    • Popeyes Louisiana Kitchen (1.2 miles)
    • Captain D's (1.2 miles)
    • The Celtic Knot Pub (1.3 miles)
    • Bojangles' Famous Chicken 'n Biscuits (1.3 miles)
    • Hardee's (1.3 miles)
    • Alex's Restaurant (1.4 miles)

    Pharmacies

    • Walgreens (1.4 miles)
    • CVS Pharmacy (1.4 miles)
    • CVS Pharmacy (2.3 miles)
    • Walgreens (2.5 miles)
    • Medicine Man Compounding Pharmacy (2.8 miles)
    • Walgreens (3.5 miles)
    • CVS Pharmacy (3.6 miles)

    Physicians

    • Low Country Orthopaedics - David H Jaskwhich MD (1.4 miles)
    • Summerville Pediatric Eyecare (1.5 miles)
    • Optical Shop (1.5 miles)
    • Tri-County Spinal Care Center (1.5 miles)
    • Sweetgrass Plastic Surgery (1.5 miles)
    • Palmetto Primary Care Physicians (1.5 miles)
    • Summerville Family Practice (1.6 miles)

    Cafes

    • Starbucks (1.5 miles)

    Parks

    • Nexton Park (1.5 miles)
    • The Doggo Manor (3.5 miles)
    • Ashley River Park Site (5.1 miles)
    • Middleton Park (5.2 miles)

    Places of Worship

    • St John The Beloved Catholic Church (2.1 miles)

    Hospitals

    • HCA Healthcare (3.6 miles)
    • Lowcountry Outpatient Surgery Center (4.1 miles)
    • Trident Eye Surgery Center (5.1 miles)

    Frequently Asked Questions

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