Visiting Angels - Rock Hill, SC

Pros

• The caregivers are compassionate, attentive, and patient.
• Visiting Angels is responsive, professional, and reliable in-home care.
• Clients report that the care provides peace of mind and reduces family stress.
• Caroline Yuen is praised for her pleasant, bubbly personality and willingness to help.
• Maria is described as reliable, caring, and attentive.
• Davante Miller is characterized as professional, courteous, and a great, capable helper.
• Sandy is noted for feeling like an old friend and bringing laughter.
• Janet is described as a sweet, helpful caregiver who brings value to the household.

Cons

• In the beginning, their experience was a bit challenging, with several changes in personnel and a few weeks needed to find the consistency they were seeking.

Review

Visiting Angels consistently earns high praise across a wide range of in-home care experiences, with families emphasizing responsiveness, warmth, and a genuine commitment to preserving dignity for their loved ones. The reviews portray an organization that shows up quickly in times of need, aligns care to each person's routines, and sustains open, caring communication with families. From a first visit that left a husband feeling supported to ongoing stories of reliable companionship and practical help, the sentiment is consistently one of gratitude and trust in the care provided.

Caroline Yuen is singled out in several accounts for her bright, approachable demeanor and willingness to go the extra mile. In one detailed note, she arrived on a Monday with a cheerful, bubbly personality and quickly became an integral part of the caregiving routine. She not only cared for the patient but also offered to handle household tasks, walked with the patient on the street using a rollator, and encouraged movement indoors in line with the patient's physical therapy recommendations. The caregiver even engaged the patient in a new activity - learning cribbage - and expressed a genuine interest in the game, suggesting the potential for many future matches and good-natured competition. The appreciation for Caroline is palpable and reflects a broader pattern of caregivers who bring energy, attentiveness, and adaptability to their roles.

Beyond individual moments of connection, the feedback highlights Caroline's ongoing impact and the family's sense of reassurance. One reviewer notes that Caroline has been consistently patient and gentle with their loved one, underscoring the comfort and calm she brings to daily care. The repeated emphasis on kindness, attentiveness, and reliability shows up in several anecdotes about how the team steps in with reliable support when schedules are tight or when a transition is needed.

Caregiving excellence is also described in the context of timely responses and strong communication. Families describe the office and caregiving teams as compassionate, professional, and easy to reach, with caregivers who keep relatives updated throughout the day. The organization's ability to accommodate last-minute needs - such as starting care with only a few days' notice - adds to the sense of security families report, particularly when they need coverage for work or other obligations.

Several testimonials highlight the profound, everyday impact of compassionate care. Christine, who visits my mother weekly for baths and housekeeping, is praised for going above and beyond and for being a wonderful presence in the home. Maria is described as a reliable, kind caregiver who transformed an initially challenging period of settling into a consistent, trusted routine. In one family's story, Maria's care not only supported the patient but also lifted the burden on a spouse, illustrating how dependable caregiving can ripple outward to reduce stress and improve overall family well-being.

The reviews also spotlight other dedicated caregivers who become more than helpers - they become trusted members of the family. Sandy is remembered as a blessing for a mother who, at the start of her care, declined and was bedridden; Sandy's warmth and storytelling created a sense of companionship and laughter that made the care feel like visiting an old friend. Davante Miller is celebrated for his professional presence and all-around capability, handling shower routines, clothing organization, meal preparation, and an exercise program aligned with a physical therapist's plan, in addition to laundry and even making a smoothie. Family members speak with pride about his politeness, neat appearance, and ability to connect through conversation, describing him as someone they feel is part of the family.

People also recall the broader administrative strength that supports frontline caregivers. Judy is remembered as a knowledgeable resource who provided timely information during an urgent situation, and her colleagues are described as patient, hard-working, and flexible in coordinating schedules. The Rock Hill team in particular is praised for open communication and a willingness to work with the caregiver's life circumstances, including a single parent balancing work and school events. The idea of a "perfect match" between caregiver and patient permeates several stories, with patience and careful matching highlighted as essential to achieving a successful, long-term caregiving relationship.

In these narratives, Visiting Angels emerges as a reliable, compassionate ally for families navigating the complexities of in-home care. Repeated phrases such as "a blessing," "warmth and professionalism," and "genuine care" capture the core of the experiences, while concrete examples - walking with a patient, assisting with daily routines, encouraging physical activity, and providing light housekeeping and laundry - illustrate the practical, day-to-day differences caregivers make. The staff's willingness to accommodate schedules, explain options, and respond quickly to urgent needs reinforces the sense that families are supported every step of the way.

Overall, the testimonials convey a deep sense of appreciation for the people behind Visiting Angels - the caregivers who show up with empathy and expertise, and the office teams who coordinate, communicate, and adapt to each family's evolving needs. From first contact to ongoing visits, the shared message is clear: this organization delivers not only skilled care but also dignity, respect, and peace of mind for both seniors and their loved ones. Families repeatedly express gratitude and confidence, recognizing Visiting Angels as a dependable partner in ensuring safety, comfort, and companionship at home.

This part of Rock Hill, South Carolina offers a variety of amenities and services that would be beneficial for seniors looking to live in the area. There are several places of worship nearby for spiritual fulfillment, as well as physicians and hospitals within close proximity for medical care. The abundance of restaurants, pharmacies, and cafes ensure convenience for daily needs, while parks provide opportunities for outdoor recreation and relaxation. Additionally, the presence of a theater offers entertainment options for leisurely activities. Overall, this neighborhood is well-equipped to cater to the needs of seniors seeking a comfortable and convenient living environment.

Places of Worship

• The Body (0.6 miles)
• Crawford Road Church Of Christ (4.4 miles)
• Elevation Church - Riverwalk (4.8 miles)
• Grace Community United Methodist Church (8.1 miles)

Physicians

• William L. Lehman, MD (1 miles)
• Derma Surgery Of The C (1.1 miles)
• Southeast Pulmonary & Critical Care (1.1 miles)
• Lancaster Endocrinology (1.1 miles)
• Robert Wozniak (1.1 miles)
• Rock Hill GYN & OB Associates (1.2 miles)
• Piedmont General Surgery Associates (1.2 miles)

Hospitals

• ICU Piedmont Hospital (1.1 miles)
• Piedmont Hospital Emergency Room (1.1 miles)
• Piedmont Medical Center (1.1 miles)
• Amisub of South Carolina (1.2 miles)

Restaurants

• Fatz (1.2 miles)
• McDonald's (1.4 miles)
• Chicken Salad Chick (1.5 miles)
• Burgers & Barley (2.4 miles)
• Hobo's Burgers Shakes & Brews Rock Hill (2.6 miles)
• Jack In The Box (2.7 miles)
• El Cancun Mexican Restaurant (2.8 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (1.4 miles)
• Harris Teeter Pharmacy (1.9 miles)
• CVS Pharmacy (2 miles)
• Palmetto Family Pharmacy (2.5 miles)
• Walgreens (2.5 miles)
• Carolina Pharmacy (2.5 miles)

Cafes

• Starbucks (1.2 miles)
• Starbucks (2.6 miles)
• Starbucks (4.1 miles)
• Starbucks (6.7 miles)
• Panera Bread (6.8 miles)
• Gateway Canteen (8.2 miles)

Parks

• Glencairn Garden (3.4 miles)
• Rock Hill Fountain Park (3.8 miles)
• Catawba River/Fort Mill Access Area (4.8 miles)
• Windjammer Park (5 miles)
• River Park (6.1 miles)

Theaters

• Regal Manchester - Rock Hill (5 miles)