310 East Main Street Bld B, Kingstree, SC 29556
For more information about senior living options: (844) 490-3973
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The staff at the facility are described as super sweet and provide good care to residents.
The facility lets residents suffer in their final hours and refuses to provide prescribed medications to keep them comfortable. The nurses have nasty attitudes and show little knowledge of how to perform their jobs. Staff have hit patients and speak to them in a disrespectful manner. The shed out back is a better option for end-of-life care, implying the main facility is very poor. The place is described as ghetto and very unprofessional. Callers are transferred multiple times and then hung up on. The facility is filthy and unorganized, with lazy staff who pass the buck and steal patients' belongings.On the surface, one reviewer starts by praising the staff as "super sweet" and claiming they take good care of their brother. This note of warmth stands in stark contrast to a much wider chorus of troubling experiences shared about the same facility. Across several accounts, the place is described as filthy and unorganized, with a workforce that seems overwhelmed or inattentive rather than genuinely compassionate. The tone shift suggests that even when a few staff members show kindness, the overall environment appears to fail many residents who depend on reliable, attentive care.
One particularly devastating account centers on end-of-life care for the reviewer's grandmother. They describe a failure to provide medication prescribed by a doctor to keep her comfortable, with a claim that such relief was offered every two hours but then withheld because she couldn't tell them she was in pain. The narrative emphasizes the suffering in her final hours and expresses deep disappointment that she was not allowed to have relief when she needed it most, signaling concerns about pain management and responsiveness to patients' distress.
Several passages focus on the behavior and competence of nursing staff. Phrases like "nurses have nasty attitudes" and claims that they "have no knowledge of how to do their job" appear alongside accusations of physical harm - "hitting patients" - and of speaking to patients in a cruel or dismissive manner. The language conveys fear and anger about an undercurrent of disrespect and possible mistreatment, leaving families worried about what is happening behind closed doors and whether residents receive the dignified care they deserve.
The physical and organizational state of the facility is a major source of concern. Reviewers describe the environment as filthy and unorganized, with poor communication among staff and a tendency for employees to hide from work. There are even accusations that staff steal patients' belongings, which compounds fears that residents are not safe or properly cared for. Taken together, these observations sketch a facility where basic standards of cleanliness, accountability, and coordination appear not to be met.
Communication with families and responsiveness emerge as another failed dimension. One reviewer recounts being transferred between four different lines when trying to reach a relative, only to be hung up on. The frustration of being unable to obtain timely information or access a loved one highlights a lack of transparency and responsiveness that can erode trust in a care setting that is supposed to support families during challenging times.
Beyond the specifics, the rhetoric used by reviewers conveys a sense of desperation and alarm. The facility is labeled "Ghetto" and "Very unprofessional" by one commenter, and there is a plaintive appeal to "protect your loved ones from mistreatment." The striking line that "the shed out back is a better option for end of life care" underscores the severity of feelings - that for some families, remaining in the facility may not be viable for comfort or safety. There is a call for oversight and accountability, including questions about whether regulatory bodies like DHEC are present or effective when issues arise.
Taken together, the reviews present a jagged portrait: moments of apparent kindness from some staff members are overshadowed by experiences of neglect, fear, and harm for others. The inconsistencies point to possible systemic problems - gaps in pain management, discipline, cleanliness, communication, and safeguarding residents' belongings - that deserve serious attention. The overarching message is a warning to prospective families to proceed with caution, demand clear communication, and seek strong checks to ensure the comfort and safety of every resident.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Royal Hill Community Residential Care Facility is a premier assisted living community located in Kingstree, SC. Our facility offers a range of amenities and care services to ensure that our residents feel comfortable, safe, and supported in their daily lives.
One of the highlights of our community is our spacious dining room, where residents can enjoy delicious meals prepared by our skilled staff. Our fully furnished accommodations provide a cozy and welcoming atmosphere for residents to make their new home. Outside, we have a beautiful garden and outdoor space where residents can relax, socialize, or enjoy some fresh air.
To help maintain a clean and organized living environment, we offer housekeeping services to our residents. Additionally, we provide move-in coordination services to assist new residents with transitioning into their new home seamlessly. For those who wish to stay connected with friends and family or browse the internet, we offer telephone and Wi-Fi/high-speed internet access.
Our dedicated care team is committed to assisting residents with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to ensure that each resident's specific needs are addressed effectively. Our staff is experienced in diabetes management and special dietary restrictions as well.
Transportation arrangement services are available for medical appointments as well as transportation to doctors' appointments. This ensures that residents have easy access to necessary healthcare services when needed.
Residents at Royal Hill Community Residential Care Facility can also enjoy various activities throughout the day. We schedule daily activities that cater to different interests and preferences so that everyone can find something enjoyable to participate in.
Located conveniently near cafes, parks, pharmacies, restaurants, places of worship, and hospitals, our community offers easy access to essential amenities within the Kingstree area.
At Royal Hill Community Residential Care Facility, we strive to create a warm and nurturing environment where seniors can thrive while receiving the support they need.
Royal Hill Community Residential Care Facility is located at 310 East Main Street Bld B, Kingstree, SC 29556 in Williamsburg County, South Carolina
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