351 South Midway Highway, Johnsonville, SC 29555
For more information about senior living options: (844) 490-3973
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A long tenure with the same facility gave way to a troubling shift that left family members anxious and searching for answers. For several years, the place felt like a safe, comfortable home for my mother. It started out as an amazing environment where she seemed well cared for and protected. But not long ago, everything began to unravel. The transition from a trusted, reassuring setting to one fraught with concern is something that many families in similar situations dread, and in this case the changes were stark and continual.
The deterioration showed up in stark, often disturbing ways. The facility began to smell strongly, a scent so pervasive that it became hard to breathe while inside. The cleanliness of the bathrooms, especially the men's rooms, was troubling: rusty dividers, many stalls out of order, and showers and toilets frequently covered in feces. I have photos that document these conditions, and I shared them with the administrator. What followed was a frustrating pattern of nonresponsive communication from the administrator, named Rhonda, who offered minimal to no reply when concerns were raised. The environment extended beyond hygiene to safety, with missing exit lights from the ceiling leaving only exposed wires and electrical hazards. There were reports of hall lights being turned off at night, which led to residents falling when attempting to use the restroom in the dark.
Safety and medical care are central themes in these stories. There were alarming incidents where staff reportedly gave another resident's medication to my mother, resulting in her hospitalization due to an opioid exposure. This kind of error compounds the fear family members feel when they can't get timely, transparent answers from leadership. Attempts to obtain financial records and receipts dating back to September 2023 were repeatedly met with delays and evasive responses. There's also mention of broader concerns, including allegations of foul play and fraud at another facility connected to the same operator, which only deepens distrust and worry about oversight and accountability.
In the face of such experiences, there was a decisive and positive turn: we moved my mother to an entirely different, newer place in Marion that is described as amazingly clean, with staff who are actual nurses and possess the expertise to treat residents properly. This move felt like a lifeline, and it underscored how stark the contrast can be between a facility that feels neglected and one that maintains professional standards of care. The feedback clearly recommends avoiding the previous location, describing it as a run-down place that deserves to be bulldozed. The sentiment is that the old facility no longer provides a safe, respectable environment for vulnerable residents, and current conditions there were deemed unacceptable despite recent visits and photo documentation.
The narrative includes deeply troubling anecdotes about the care of elderly relatives, which heighten the sense of urgency around proper supervision and accountability. One account describes a grandmother who had "mystery liquid" on her feet and was served corn dogs despite being diabetic, with insulin overdosed twice. The language here reflects a strong moral charge: if you love your family members, you must ensure constant oversight and insist on checking that the staff performs their duties. The author even calls for DHEC to intervene, suggesting that regulatory bodies should have shut down both this facility and Hannah Manor well before. These statements convey a fear that neglect and mismanagement could be harming residents, and they urge vigilance and action to protect loved ones.
Yet the picture is not uniformly negative. There are several reviews that paint a different experience - positive and affectionate. Phrases like "Wonderful Assisted Living Facility. Very personal level of care" and "Great Service" appear, as do comments about a clean place for older adults with room for decor improvements. Some residents or family members describe friendly, supportive staff who are willing to help families in any way they can. Specific mentions of a mom and an aunt staying there, and their comfort with the environment and the staff, suggest that not all experiences are the same across every unit or every day. A "nice weekend nurse" is highlighted as a positive note in these testimonials.
Taken together, the collection of experiences presents a facility with a complex and inconsistent record. On one hand, there are voices praising personal attention, kindness, and a generally well-presented environment. On the other hand, multiple accounts describe severe hygiene and safety failures, dangerous lapses in medical oversight, and opaque, unresponsive administration. The divergence suggests that conditions may vary by wing, shift, or even individual caregivers, but the recurring themes of safety hazards, medication errors, and lack of transparent communication are hard to ignore. For families considering care for a loved one, the message is clear: ongoing, hands-on oversight and prompt, candid communication with leadership are crucial, and independent verification of care quality and safety should be a priority before choosing a facility.
Johnsonville Adult Care Services in Johnsonville, SC is an assisted living community that specializes in Memory Care services. Our facility offers a range of amenities to ensure comfort and convenience for our residents. Each room is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. Our dining room provides restaurant-style dining where residents can enjoy delicious meals prepared to meet their special dietary restrictions.
At Johnsonville Adult Care Services, we prioritize the well-being of our residents by providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also manages medication and offers a mental wellness program to address any cognitive impairments or memory-related issues.
To promote an engaging lifestyle, we offer resident-run activities and scheduled daily activities for socializing and entertainment. Additionally, our small library provides a quiet space for reading and relaxation. Outdoor spaces including a garden allow residents to enjoy fresh air and natural surroundings.
We understand the importance of accessibility in the surrounding area, which is why we have 4 pharmacies, 2 physicians' offices, 4 restaurants, 1 transportation service, and 12 places of worship conveniently located nearby.
If you are seeking personalized care for yourself or your loved one with memory-related needs in Johnsonville, SC, Johnsonville Adult Care Services is dedicated to providing exceptional care within a warm and inviting environment.
Johnsonville Adult Care Services is located at 351 South Midway Highway, Johnsonville, SC 29555 in Williamsburg County, South Carolina
The features offered by Johnsonville Adult Care Services are specifically designed to address the unique needs of residents with dementia or Alzheimer's disease, facilitating their daily lives and enhancing their quality of care. Assistance with dressing, bathing, and transfers provides personalized support that promotes dignity and independence while ensuring safety. Medication management helps prevent potential complications associated with forgetting doses or mismanagement, fostering overall health stability. Meal preparation and service cater to dietary needs, encouraging nutrition that can positively impact cognitive function. Support with activities of daily living allows residents to engage meaningfully in life, essential for mental well-being. The 24-hour supervision ensures constant safety and reassurance, while specialized memory care programming and mental wellness programs offer structured cognitive stimulation tailored to each individual's capabilities, thereby promoting engagement and reducing feelings of confusion or isolation related to mild cognitive impairment. Together, these features create a nurturing environment conducive to maintaining a sense of normalcy and enhancing the overall quality of life for individuals facing memory challenges.
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