TheKey South Carolina Upstate
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620 Howell Rd. Unit 10, Greenville, SC 29615
For more information about senior living options: (844) 490-3973
The home care agency provided excellent services and the caregivers were consistently helpful and punctual. The individual was pleased with the compassionate assistance and guidance they received during a challenging time. The agency explained everything clearly during the service setup, leading to a positive experience for both the individual and their mother. There have been no complaints regarding the caregivers, who have all been well-received so far. The caregivers at Ashlan Village maintained a positive demeanor, contributing to an exceptional care environment despite challenges. The district manager was noted as extremely helpful in addressing concerns and working towards solutions for billing issues.
The customer was disappointed with the lack of communication from Kristin, the district manager, who never returned calls. There were issues with scheduling and billing misunderstandings that caused frustration for the customer. The initial caregiver, although pleasant, left unexpectedly for a better position, leading to reliability concerns. The pricing of the services was considered a bit expensive by one reviewer. One loved one did not like a caregiver, and although they replaced her quickly, it still created some dissatisfaction.The feedback regarding the home care agency provides a wide spectrum of experiences, showcasing the strengths and challenges associated with their services. Many customers expressed satisfaction with the care provided, highlighting punctuality, professionalism, and a genuine commitment to improving the quality of life for clients. One reviewer noted that their caregivers were "awesome," arriving on time and offering not just assistance but also companionship by taking them to church. This aspect of caring—seeing beyond mere tasks to include emotional support—is a recurring theme in several testimonials, emphasizing how these connections are vital during difficult times.
Another customer praised the agency for helping their mother adjust positively to home care services. They reported no complaints and described an evolving caregiver relationship that has led to comfort for both the client and family members. The stability offered by having consistent caregivers was underscored as beneficial; many expressed relief at finally settling into a rhythm after initially experiencing a rotation of different staff members. This highlights an important consideration in home care: finding the right fit can significantly impact the overall satisfaction of both patients and their families.
Support from agency personnel has been characterized as outstanding by several users. One reviewer commended an individual named Kristin for her helpfulness during challenging circumstances involving Alzheimer’s programs and legal advice, attributing much of their peace of mind to her guidance. Such dedicated staff who take extra steps to assist families navigating complex healthcare needs create an environment where clients feel supported and valued during vulnerable moments in their lives.
In contrast, some reviewers did encounter hurdles that slightly undermined their satisfaction levels with this particular agency's service model. Cost concerns were raised, with one individual expressing disappointment over perceived high pricing despite acknowledging excellent service and prompt appointment adherence. Furthermore, instances where caregivers left unexpectedly due to better job offers introduced elements of inconsistency that affected overall reliability—a critical factor when one is entrusting caregivers with loved ones' well-being.
Communication issues also surfaced in certain cases, leading to frustrations among clients who felt lost in system changes related to billing or scheduling matters. A particular reviewer recounted difficulties reaching out for resolutions concerning care arrangements and financial communications, reflecting a need for improvement in responsiveness from district management. These experiences illustrate that even well-regarded agencies may face organizational hiccups which could compromise customer trust if not addressed efficiently.
Ultimately, while many reviews reflect a deep gratitude towards caregivers’ efforts to offer kindness and compassion amidst challenging circumstances—particularly those dealing with dementia or disabilities—the agency must remain vigilant about maintaining staffing consistency and enhancing communication strategies. Balancing cost considerations while ensuring high-quality care delivery will be pivotal moving forward since word-of-mouth referrals play such a crucial role within this sector.
Overall, this agency showcases substantive strengths through positive caregiver-client relationships paired with areas ripe for improvement regarding operational efficiency and client communications—two facets that could elevate its reputation even further across current clientele pools while attracting future clients seeking dependable home care solutions.
Greenville-Spartanburg (6 miles away)
Anytime diningAnytime dining is important for seniors because it allows them the flexibility to eat when they are hungry, rather than being restricted to set meal times. This can be especially beneficial for those with medical conditions or medications that affect their appetite, as well as those who may have difficulty adhering to a strict dining schedule. Overall, anytime dining promotes independence and overall well-being for seniors in senior living communities. Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. OrganicOrganic foods are important for seniors because they contain fewer chemicals and pesticides, which can be harmful to aging bodies. Additionally, organic foods often have higher nutrient levels, making them a healthier choice for maintaining overall well-being in older adults. VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults.TheKey South Carolina Upstate in Greenville, SC is an exceptional assisted living community that caters to individuals with specific dietary needs and preferences. With a focus on promoting wellness and providing a nourishing lifestyle, the community offers specialized dining options for residents who require gluten-free, low/no sodium, no sugar, organic, or vegan diets.
Located conveniently within its vicinity are various amenities that enhance the quality of life for the residents. For those seeking a casual outing or a quick bite to eat, seven cafes offer an array of options nearby. Nature enthusiasts will enjoy the proximity of four parks where they can engage in outdoor activities and relish the beauty of nature.
Providing easy access to essential services, eleven pharmacies are situated close by to ensure residents can conveniently obtain their medications and healthcare supplies. Additionally, the presence of twenty-seven physicians in the area guarantees ample choices for medical care and consultations.
Residents at TheKey South Carolina Upstate are never short on dining options beyond their specialized needs. With forty restaurants located nearby, they can explore a diverse range of culinary experiences whenever they desire. Furthermore, individuals seeking spiritual connection have four places of worship nearby where they can practice their faith.
For entertainment enthusiasts, two theaters are situated in close proximity to indulge in live performances or enjoy movies on the big screen. Lastly, peace of mind is ensured with five hospitals located nearby to provide prompt medical attention if required.
With its emphasis on tailored dining options and prime location near numerous amenities, TheKey South Carolina Upstate offers a vibrant assisted living community for individuals with unique dietary requirements who wish to lead fulfilling lives.
Located in a bustling area of Greenville, South Carolina, this neighborhood offers a variety of amenities and services to cater to senior living needs. With a range of dining options such as McDonald's, Thai Jing, and Stax Omega Diner nearby, residents can enjoy convenient meal choices. Additionally, there are numerous healthcare facilities including Carolinas Center for Oral & Facial Surgery and Clemson Eye Visual Health in close proximity for medical care. The presence of pharmacies like Walgreens and CVS Pharmacy ensures accessibility to medications. Places of worship like Brushy Creek Baptist Church offer spiritual support, while parks like Gary L. Pittman Memorial Park provide opportunities for outdoor recreation. Furthermore, entertainment options including Regal Hollywood & RPX theater and cafes like Starbucks and Panera Bread offer social activities for seniors looking to stay engaged in the community.
TheKey South Carolina Upstate is located at 620 Howell Rd. Unit 10, Greenville, SC 29615 in Greenville County, South Carolina
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