Integrity Home Care in Columbia, SC

Pros

• Melissa and Sam are amazing at encouraging patients to strengthen and build confidence in their new knees.
• Melissa and Shelly are wonderful; they are always on time and maintain constant communication.
• Patients enjoy working with Melissa, Sam, and Michelle in physical therapy.
• Fran and Amanda are helpful, patient, and encouraging.
• Latoya is the best at managing supplies, coordinating with doctors, and responding on weekends.
• Interim Health Care provides outstanding in-home service, pushing patients to learn proper exercises and making therapy enjoyable.
• Clients would like to continue with Michelle for physical therapy.
• Robyn and Brianna deliver excellent care and are fantastic at their jobs; patients heal wonderfully.
• The hospice care team offers exceptional service with strong communication, collaboration, compassion, and expertise.
• In-home physical therapy and occupational therapy teams are pleasant, courteous, and highly knowledgeable.
• In-home therapists are cheerful, patient, and effective at guiding exercises to improve mobility.
• Interim HealthCare staff are consistently kind, professional, and responsive, earning high praise from clients and families.

Cons

• The reviewer says the experience with Interim Health Care caring for their mother was not very good; few staff cared about what was happening, complaints about a nurse and the manager were brushed aside by higher-ups, and there are alleged lies about the causes of the mother’s death; they would not recommend the company for a loved one’s care.

Review

Integrity Home Care in Columbia stands out for families seeking thorough in-home health support that covers the full continuum of care: skilled nursing, physical therapy, occupational therapy, wound care, and hospice services. The model works best for loved ones who want to stay at home while recovering from surgery or managing ongoing health needs. Post-surgical rehab, particularly knee and hip procedures, has repeatedly proven achievable with the agency’s therapists who push safely for progress and independence. The care team is noted for punctual visits, clear communication, and a genuine emphasis on practical recovery: therapists explain the purpose of each exercise, tailor plans to real-life goals, and keep families in the loop about what to expect next. Hospice services receive equally strong praise for compassion and coordination, making home-based end-of-life care a viable, trusted option for those families prioritizing comfort and familiarity.

Yet, there are clear reasons to consider alternatives. The most persuasive caveat centers on consistency and accountability: a few reviews recount experiences where concerns were not addressed promptly or where family members felt care decisions were not fully transparent. While these cases are not the norm, they underscore the reality that any home-health ecosystem relies on strong leadership, dependable communication, and responsive problem-solving. For families who fear repeating such gaps, exploring other reputable home-health or hospice providers with a track record of rigorous issue-resolution and stronger frontline oversight can be wise. Likewise, those needing 24/7 supervision or a facility-based setting may prefer skilled nursing facilities or memory-care communities that provide around-the-clock staffing and more centralized escalation paths.

On balance, the major advantages, expert clinicians, proactive care coordination, and the ability to receive therapy and nursing services in the comfort of home, tend to offset the notable concerns. The therapy teams frequently deliver tangible gains: patients regain mobility, reduce pain, and gain confidence in daily activities, often with therapists who are described as patient, upbeat, and highly knowledgeable. Messages about communication are consistently positive, with families appreciating timely scheduling, ongoing progress updates, and a collaborative approach to care plans. The strong hospice component adds depth to the offering, aligning symptom management with compassionate support for both patients and families. When dysfunction does occur, it is typically addressed quickly by reassigning or augmenting the care team and clarifying responsibilities, which protects the core value of home-based recovery.

Staff depth and warmth emerge as distinguishing strengths in Columbia’s Integrity Home Care. The reviews repeatedly highlight a broad, talented roster, from physical therapists who carefully guide patients through strengthening routines to nurses who explain wound-care processes in plain language. Names recur as proof of a culture that emphasizes expertise and bedside manner: clinicians who arrive on time, explain the “why” behind each intervention, and extend encouragement that makes rehabilitation feel less like a chore and more like a path to autonomy. The hospice subset earns particular trust, with families praising attentiveness, thorough monitoring, and nighttime availability when needed. Even where families voice disappointment, the sentiment typically revolves around specific interactions rather than a systemic failure, signaling a predominantly strong, client-centered operation.

This is a practical choice for families prioritizing home-based recovery, dignity, and continuity of care. The agency’s strengths align best with seniors or adults recovering from surgery who benefit from a steady cadence of PT/OT visits, nursing check-ins, and integrated care planning that keeps doctors informed. It is especially well-suited for those who want to avoid repeated hospitalizations by maintaining proactive pain control, mobility work, and daily living support in familiar surroundings. However, for households seeking flawless, uniform experiences across every caregiver interaction, or those requiring 24/7 guaranteed supervision, it is prudent to compare with other providers that may offer more standardized coverage and higher executive accountability at all times.

In the end, Integrity Home Care (as represented by Interim HealthCare of Columbia in the reviews) is a high-value option for those who can leverage a strong local team to drive meaningful improvements at home. The consistent tell is a track record of progress in mobility, clearer communication with families, and compassionate hospice care that respects comfort and dignity. Prospective clients should arrange a face-to-face meeting with the care team, request direct references from families with similar needs, and insist on a written, outcome-focused care plan with defined contact points. If possible, pilot a short period of service to confirm that the assigned therapists and nurses mesh well with the patient’s goals. For most families that value home-based rehab and attentive, well-coordinated care, Integrity Home Care offers a sound, pragmatic path forward, while keeping a door open to alternatives for those with more intensive supervision needs or experiences requiring a different care philosophy.

Restaurants

• Five Guys Burgers & Fries (1 miles)
• Applebee's (1 miles)
• Cook Out (1 miles)
• Chick-Fil-A (1.1 miles)
• Top Dawg Tavern (1.1 miles)
• Red Lobster (1.1 miles)
• Olive Garden (1.1 miles)

Physicians

• Sophistication Me (1.1 miles)
• Sandhills Pediatrics Northeast (1.2 miles)
• Columbia Eye Clinic Pa (1.2 miles)
• Columbia Eye Clinic PA (1.2 miles)
• Sandhill's Womens Care (1.2 miles)
• Northeast Dermatology (1.3 miles)
• Sandhills Rheumatology (1.5 miles)

Cafes

• Starbucks (1.1 miles)
• Starbucks (1.2 miles)
• The Human Bean Columbia, Summit Parkway (2.3 miles)
• Starbucks (3.1 miles)
• Starbucks (3.3 miles)
• Starbucks (3.4 miles)
• Lighthouse Cafe & Stuff (3.5 miles)

Pharmacies

• Walgreens (1.1 miles)
• Walgreens (1.6 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.1 miles)
• Kroger Pharmacy (3.3 miles)

Places of Worship

• Restoration Life Ministries (1.3 miles)
• Spring Valley Baptist Church (1.6 miles)
• Sandhills Community Church (2.2 miles)
• Radiant Life Church (2.4 miles)
• Grace Life Church (2.7 miles)
• Village Church (4.7 miles)
• Tree of Life Congregation (6.2 miles)

Hospitals

• U HS Pruitt (2.9 miles)
• Healthcare Place At Elgin (6.6 miles)

Parks

• Lake Carolina Properties Harborside Village Green (3.5 miles)

Transportation

• U-Haul Moving & Storage (5.4 miles)

Theaters

• Spotlight Cinemas Capital 8 (5.8 miles)