Griswold Home Care of the Lowcountry

Pros

• The staff cared about the client's well-being and did all they could to help him get stronger.
• The kitchen staff accommodated gluten intolerance and went beyond the call of duty.
• The staff kept the family informed and involved throughout the care.
• The caregivers were top-notch professionals from start to finish.
• The office staff went above and beyond to meet needs in emergencies.
• Tiffany consistently responded promptly, communicated easily, and arranged flexible coverage.
• Roxanne was a phenomenal caregiver - competent, compassionate, efficient, knowledgeable, and congenial.
• Griswold Home Care provided highly competent, intelligent, professional, and caring staff, with billing concerns corrected promptly.
• Mike Falvo demonstrated smart, compassionate, and attentive leadership.
• Griswold Home Care adapted readily to changing needs and was responsive to calls while providing needed expertise.
• The team is composed of quality people delivering great care with friendly and attentive management.
• A regular caregiver delivered consistent warmth, professionalism, and reliability.

Review

Griswold Home Care has earned a remarkably positive reputation through a thread of experiences that families describe as compassionate, capable, and deeply responsive. Across multiple accounts, the impression is consistent: the caregivers and staff treat each client with genuine care, prioritize well-being, and maintain open lines of communication with family members. Families recall feeling supported from the first contact through ongoing care, and many emphasize how the team's professionalism and warmth helped them navigate difficult times with dignity and assurance.

Families repeatedly highlight the quality of care at the bedside. In one story, the staff's attention to a relative's gluten intolerance went beyond the call of duty, with the kitchen team taking proactive steps to accommodate dietary needs. This same level of attentiveness is echoed in the consistent, reliable care that family members depended on - even when circumstances changed quickly. The caregivers are described as not only competent but also wonderfully personable, with a warmth that strengthens the relationship between the caregiver and the person receiving care.

A standout theme across the reviews is the exceptional support provided by the office and scheduling team. Tiffany, in particular, is praised for her responsiveness and adaptability, consistently returning calls promptly, communicating clearly, and bending over backward to secure coverage as needs shifted day by day. One family even described her as performing "miracles" by coordinating flexible arrangements that kept care uninterrupted. This commitment to dependable, proactive service adds a layer of reassurance that complements the hands-on caregiving.

Caregivers themselves receive high praise for their character and capabilities. Roxanne, singled out as exemplary, is described as phenomenal - competent, compassionate, efficient, knowledgeable, and congenial. The relationship she built with the family's father stood out as especially meaningful, described as heartwarming and nothing short of a Godsend. Such testimonials point to a caregiving culture where personal warmth, professional skill, and respectful communication converge to create meaningful, trusting bonds between caregivers and the people they serve.

Beyond individual stories, several reviews speak to the organization as a whole - its leadership, billing practices, and overall reliability. Clients note that Griswold Home Care of Hilton Head provides highly competent and professional staff, with billing that is usually accurate and concerns that are promptly corrected when they arise. The company is described as responsive and responsible, with staff that exemplify the BEST in caregiving. The leadership is characterized as smart, compassionate, and attentive; one reviewer explicitly states that the attitude and ability of management are the key to finding quality caregivers, affirming that you cannot go wrong trusting them.

The sentiment about leadership and ongoing partnership is reinforced by long-term experiences. One family recounts a journey that began on Easter Day in 2014, when immediate help was needed; within hours an interviewer arrived at the front door, and over the next months the care plan evolved as the mother transitioned to a nursing facility and then back home years later. The narrative emphasizes continuity, trust, and satisfaction that stretches over years, with Griswold consistently meeting needs and earning strong recommendations from a grateful family. The sense of a durable, dependable partnership is a common throughline.

Overall, the experience described by these families paints Griswold Home Care as a cohesive team of great people delivering excellent care and attentive management. From the frontline caregivers to the scheduling team to the leadership, reviewers consistently call the staff "professional yet compassionate," "reliable and trustworthy," and "great," repeatedly underscoring a level of care that feels both personal and thoroughly professional. The consensus is clear: families are not only impressed with what Griswold can do in the moment but also confident in the ongoing, thoughtful approach to care that supports loved ones and brings real peace of mind.

Located in Bluffton, South Carolina, this area boasts a variety of amenities tailored to senior living. With multiple parks nearby, residents can enjoy the outdoors and stay active. There are also plenty of dining options, ranging from seafood restaurants to modern American cuisine. Medical care is easily accessible with several physicians' offices and hospitals in close proximity. For entertainment, there is a movie theater just a short drive away. Additionally, pharmacies are conveniently located for any prescription needs. Overall, this part of Bluffton offers a comfortable and convenient lifestyle for seniors looking to settle down in a welcoming community.

Parks

• Mitchelville Beach Park (2.3 miles)
• Jarvis Creek Park (3.5 miles)
• Best Friends Dog Park (4.8 miles)

Restaurants

• Skull Creek Boathouse (2.5 miles)
• Skull Creek Dockside (2.6 miles)
• Hudson's Seafood House On The Docks (2.6 miles)
• Wiseguys Modern American Restaurant (3.3 miles)
• Frankie Bones (3.4 miles)
• Club Seats Grille (3.4 miles)
• McDonald's (3.5 miles)

Physicians

• Hilton Head Primary Care (2.6 miles)
• Hilton Head Gastroenterology (2.6 miles)
• Hilton Head Internists (2.6 miles)
• Surgical Specialists (2.7 miles)
• Urology Group (2.7 miles)
• May River Dermatology (2.8 miles)
• Pain Management Experts (2.8 miles)

Hospitals

• Hilton Head Regional Medical Center (2.7 miles)
• Hilton Head Hospital (2.7 miles)
• Hilton Head Health System, LP (2.8 miles)

Theaters

• Northridge Cinema 10 (3.1 miles)

Pharmacies

• Burke's Main Street Pharmacy (3.3 miles)
• Walgreens (3.5 miles)
• Kroger Pharmacy (5.3 miles)
• Walgreens (7.8 miles)
• CVS Pharmacy (7.8 miles)
• CVS Pharmacy (8 miles)

Cafes

• Panera Bread (6.7 miles)
• Palmetto Bay Sun Rise Cafe (6.7 miles)
• Java Burrito Co. (7.4 miles)