The Preston Health Center in Hilton Head Island, SC
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Information last verified:
87 Bird Song Way, Hilton Head Island, SC 29926
For more information about senior living options: (844) 490-3973
The staff are amazing and work well together to take good care of residents. Preston has a friendly and homey feel. The food is great and the facility is clean. The staff are wonderful and always take time for questions and conversations. The administrative and therapy teams go above and beyond in quality health care and communication. The room is beautiful, and the facility is clean, quiet, and inviting. The nursing staff are wonderful and go above and beyond to care for residents. The Preston Health Center offers skilled nursing, memory care, and rehabilitation services, and its team is kind, attentive, and compassionate. The rehab and nursing care are top notch with remarkable results. Preston Health Center is a top choice for rehab and skilled nursing, with attentive care, excellent communication, and a warm atmosphere. The facility is well maintained, clean, and the staff are friendly. The staff seem to be very happy to work there, which speaks well of management.
One reviewer states that the mother’s treatment at Preston was nothing short of inhumane. The reviewer recalls that she was ignored and told to urinate in her diaper for five days before any action was taken. They report it took 21 days to address her needs, with very little stimulation during that time. They describe the patient being placed in a hallway wheelchair to sleep for two nights, which felt like punishment. Preston allegedly refused to take responsibility for the length of stay, blaming a supposed lack of motivation caused by bad conditions. It’s noted that some therapy staff were contracted and not employees, raising concerns that should have been escalated to administration. A capacity issue is mentioned, with Preston having a limited number of beds.The Preston Health Center is best suited for families seeking a skilled nursing, rehab, or memory-care option on Hilton Head Island where warmth, attentiveness, and daily engagement are the core experience. It works particularly well for residents who are transitioning from hospital care and aim to return home, or for those who value a homey, calm atmosphere paired with strong clinical oversight. The community’s character, clean, inviting spaces, friendly staff, and a palpable sense of comfort, appeals to families who want transparent access to caregivers and an environment that feels less clinical and more like a supportive “home base” during a challenging health journey.
The standout strength across the reviews is the people who make up Preston’s daily life. Staff are consistently described as amazing, capable, and genuinely caring, with families reporting they can rely on timely communication and thoughtful attention to questions and concerns. The administration is noted as top-notch, especially in terms of accessibility and cooperation with families. The care ethos shows up in every shift, with residents described as being well dressed, well cared for, and treated with dignity. The facility earns praise for cleanliness, a homey feel, and a level of staff coordination that translates into smoother days for residents and less stress for families.
Rehab and memory-care outcomes are repeatedly highlighted as Preston’s strongest value proposition. Families report engaging therapy teams, meaningful activities, and robust programming that keeps residents cognitively and physically engaged. The experience of undergoing rehab, whether after a stroke or other significant health event, frequently culminates in progress and a clear pathway to the next level of care, often a transition back toward home or to the next appropriate setting. Several reviews point to the quality of nursing and therapy as accelerants of recovery, with specific notes about strong physician communication, well-coordinated services, and rooms that feel comfortable and dignified, sometimes with attractive views and wildlife that contribute to a soothing atmosphere.
Yet no facility is without risk, and Preston has a high-contrast moment documented in one negative review. A family described an experience of neglect and misalignment between therapy staff and administration, with delays, inappropriate placement, and minimal stimulation during a prolonged stay. That account involves contracted therapy personnel rather than in-house teams and reflects a breakdown in oversight that is not representative of the majority experience, but it is a cautionary signal. The combination of staffing structure and bed availability in a smaller, high-demand market means potential gaps can surface if surface-level checks are insufficient. Pros offset this risk when families conduct thorough, proactive due-diligence and ask pointed questions about staffing models and oversight.
Given these dynamics, the Preston Health Center is not a one-size-fits-all solution. Families needing a larger campus with more beds, guaranteed in-house therapy staff, or a dedicated dementia unit may prefer alternatives with greater scale or different staffing guarantees. For those prioritizing immediate admission, systems with broader bed capacity and more explicit handling of contracted therapy versus in-house teams may be more suitable. Additionally, households seeking absolute certainty around consistent daily stimulation without exception may want to compare other providers where staffing ratios and governance structures are more transparent or better resourced.
To make a confident decision, engage Preston with a practical, targeted checklist. Ask to meet the administrator and the therapy director, review typical staffing ratios per resident, and request specific examples of daily engagement for rehab and memory-care residents. Inquire about whether therapy is in-house and how many hours of direct, hands-on care a resident can expect; verify admission timelines and bed availability; tour the therapy facilities and observe units in operation. For families, the answer largely hinges on whether the combination of extraordinary staff, home-like atmosphere, and strong rehab outcomes outweighs the risk of a rare, outsized service lapse. When aligned, Preston stands out as a top-tier choice for those who prize compassionate care, clear communication, and tangible progress in recovery and daily life.
62 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Preston Health Center in Hilton Head Island, SC is a vibrant and welcoming assisted living community offering a wide range of amenities and care services. Residents can enjoy the convenience of an on-site beauty salon, cable or satellite TV in their fully furnished apartments, and access to community-operated transportation for outings and appointments. The center also features a computer center, gaming room, small library, and a fitness room to encourage an active lifestyle.
Dining at the Preston Health Center is restaurant-style with special dietary restrictions accommodated. Residents can enjoy delicious meals prepared by the staff or opt for assistance with meal preparation and service in their own kitchenette. Private bathrooms offer added privacy and comfort.
The center takes care of housekeeping services and move-in coordination to ensure a smooth transition for new residents. Outdoor spaces such as gardens provide opportunities for relaxation and enjoyment of nature. High-speed internet access is available throughout the community.
Care services are provided around the clock with a 24-hour call system and supervision. Trained staff assist with activities of daily living, including bathing, dressing, and transfers. Medication management is also available to ensure residents stay on track with their medications. A mental wellness program promotes overall emotional well-being.
Transportation arrangements are made both for non-medical purposes and for doctor's appointments, providing convenience for residents' needs outside the community. A wellness center offers additional resources for staying healthy.
Residents can engage in various activities planned by the attentive staff or take part in resident-run activities of their choice. Fitness programs cater to active individuals while planned day trips allow exploration beyond the community's borders. Concierge services add an extra touch of luxury to residents' daily lives.
With numerous nearby amenities such as cafes, parks, pharmacies, restaurants, theaters, and hospitals within close proximity, residents have easy access to everything they may need or desire within their vibrant surrounding community at The Preston Health Center in Hilton Head Island, SC.
The Preston Health Center is located at 87 Bird Song Way, Hilton Head Island, SC 29926 in Beaufort County, South Carolina
The Preston Health Center on seniors.fyi includes 7 photos including images showing landscaping, interior, pathway, nature, trees, caregiver, wheelchair, art, and more.
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Interior
Outdoors
Building
Trees
Wheelchair
Art
