Griswold Home Care

Pros

• Griswold provided a 24/7 caregiver who delivered outstanding care during the early recovery period.
• The caregiver was extremely dedicated, assisting with daily activities, meals, laundry, and keeping the home neat.
• The caregiver became part of the family, with the household expressing love and appreciation.
• Griswold is highly recommended by clients for responsiveness, communication, and quality caregivers.
• The care provided is outstanding, with patients and families noting improved engagement and well-being.
• The scheduling team is praised for seamless coordination, professionalism, and problem-solving.
• Griswold's caregivers are described as kind, compassionate, patient, and attentive.
• Transportation services, including drivers, are courteous and arrangements are flawless.
• Tyrone Tann is highlighted as a gem - patient, calming, vigilant, and exceptionally committed to Don's care.

Cons

• A reviewer described the experience as horrible and claimed discrimination, sarcasm, and bias, implying that being White would lead to better treatment.

Review

Griswold Home Care has assembled a thread of deeply lived experiences from families who relied on their services across a range of medical needs and stages of recovery. The common throughline is clear: compassionate, reliable, and meticulously attentive caregivers who not only assist with daily tasks but also become integral parts of the households they serve. From post-stroke rehabilitation to routine companionship, transportation for medical procedures, and help around the house, the reviews paint a picture of a team that takes women and men where they are, supports their independence, and respects the rhythms of family life.

One particularly detailed account describes the moment of discharge from Moss Rehab after two debilitating ischemic strokes. On February 21, 2025, Griswold provided a 24/7 caregiver who remained with the client through September 2, 2025. This caregiver began by addressing the hard, intimate work of recovery: helping with getting in and out of bed, using the toilet, dressing, basic grooming, and bathing. The caregiver's performance in those early days is described as outstanding, and the role expanded into a second, equally important function: maintaining motivation for ongoing therapy. Even on days when physical and occupational therapists were not present, the caregiver kept the client committed to the prescribed exercises and supported a regimen that is often the difference between progress and stagnation. Beyond personal care, the caregiver also managed breakfast and lunch, laundry, and household upkeep, turning a difficult period into a more manageable one for the family. The relationship quickly evolved into something almost familial - the caregiver became part of the family, and the family grew to rely on her as an anchor in the home. The caregiver's dedication remained steady for more than six months, with occasional time off for family events, and the review emphasizes that the Griswold team provided skilled replacements during those absences. This case stands as a powerful testament to the level of commitment and integration Griswold aims for in its in-home care.

Beyond this long-term post-stroke experience, several reviews highlight Griswold's responsiveness and adaptability across a spectrum of needs. In another narrative, a family sought care for an aging spouse and later for knee surgery, and Griswold again delivered caregivers who matched their evolving needs. The writer contrasts Griswold with other agencies, noting that Griswold demonstrated superior responsiveness, clearer family communication, and a track record of matching caregivers to the specific situation. The impression left is that Griswold not only provides caregivers but also actively coordinates and assesses fit over time - an ongoing process that strengthens trust and reduces the stress associated with home care arrangements. The reviewer also notes that the costs were reasonable and that the company's approach to care has made it easier to recommend Griswold to friends and family.

In another highly affirmative story, the care for a mother is described as outstanding, with a caregiver named Alice singled out for her caring and hard work. The impact of Alice's presence goes beyond routine tasks: the mother became more engaged and animated, suggesting that the caregiver's influence helped improve the quality of life and social interaction within the home. The gratitude expressed by the family is palpable, underscoring Griswold's ability to affect emotional well-being as well as physical and logistical needs. The sentiment is consistent across multiple families: easy and reliable service, with caregivers who genuinely contribute to a family's day-to-day life rather than merely performing tasks.

Several testimonials emphasize Griswold's practical effectiveness in terms of logistics and coordination. For instance, a client praised the Blue Bell location for ease of dealings, noting excellent service during an extended stay. Other reviews describe a consistent path: the company works to find a good fit for in-home care, has been used successfully over several years, and remains a trusted option when aging parents or recovering loved ones require ongoing support. In one account, Griswold arranged a caregiver to assist on the day of outpatient surgery, providing 1:1 supervision and transportation. The driver's courtesy and kindness are highlighted, alongside appreciation for similar experiences in the past, underscoring a pattern of dependable and compassionate transportation support.

The breadth and consistency of Griswold's care are echoed in praises of the care team itself. Reviewers consistently commend the organization's professionalism from the initial call through the clinical assessment and into actual caregiving. The team is celebrated not only for the immediate caregivers - names like Surea, Joyce, Aminah, Gabrielle (Gabby), and Raqayya (Rocky) are highlighted for their kindness, patience, and attentiveness - but also for the scheduling and coordination staff. Sheila and Traci, in particular, are named for their seamless organization, clear communication, and flexibility. The overall message is that Griswold's strength lies in the combination of compassionate, skilled aides and an efficient, responsive administrative backbone that supports families when they need it most.

In one deeply personal account, a caregiver named Tyrone Tann receives high praise for his patient, calming approach with a loved one who has dementia. Don, a nearly 92-year-old veteran, benefited from Tyrone's vigilance, kindness, and ability to engage Don in activities, even as Don faced daily challenges. Tyrone is described as moving with Don, adapting to early morning needs, helping with intimate tasks, and even assisting with the logistical demands of setting up a hospital bed when necessary. The family valued not only Tyrone's professionalism but also his impact on the entire household - an impression reinforced by the daughter's wish to retain Tyrone for as long as possible and her heartfelt anticipation of saying goodbye when that time comes. This testimonial captures a recurring theme in the reviews: a caregiver can become an essential, almost irreplaceable presence that stabilizes the home environment during difficult times.

Not every voice in the collection is uniformly positive, however. One review offers a critical perspective, describing an episode of perceived discrimination and biased treatment. The reviewer asserted that the experience included harsh, sarcastic, and biased behavior and suggested that race played a role in the level of care received. This single account stands in stark contrast to the majority of the testimonies and serves as a reminder that even well-regarded service providers must maintain vigilance around equity and the quality of interpersonal interactions. It presents an important counterpoint and a prompt for ongoing reflection and improvement.

Taken together, the mosaic of reviews presents Griswold Home Care as a company whose impact on families is commonly described in terms of warmth, reliability, and practical competence. Caregivers are praised for their dedication to personal care, physical therapy support, household management, and even the adaptive, almost familial, role they play within the home. Patients and families frequently emphasize gratitude, the quick responsiveness of the office and scheduling teams, and the sense that Griswold goes "above and beyond" to match the right caregiver to the right situation. While a single critical voice highlights the need for continued attention to equity, the overwhelming tone across most accounts is one of strong appreciation and trust in Griswold Home Care's ability to sustain independence and dignity for loved ones at home.

This part of Warren, Pennsylvania, offers a convenient and bustling area for senior living. With multiple pharmacies and medical offices in close proximity, access to healthcare services is readily available. In addition, there are numerous dining options ranging from Chinese cuisine to cafes, making it easy to enjoy a variety of meals. Several places of worship are also nearby for spiritual fulfillment. For recreation, there are several parks within a short distance for leisurely walks or picnics. Transportation services are conveniently located for getting around town, and the presence of a hospital nearby provides peace of mind in case of medical emergencies. Overall, this area provides a mix of amenities and services that cater to the needs and preferences of seniors looking for a vibrant community setting in Warren.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Crone's Pharmacy (0.1 miles)
• Crone's Drug Store (0.1 miles)
• Gaughns Drug Store (0.2 miles)
• Thorne's Bi-Lo of Warren (0.2 miles)
• Darling Health Mart (1.7 miles)
• Sheffield Pharmacy (11.4 miles)

Restaurants

• New Ling Ling Chinese Restaurant (0.1 miles)
• McDonald's (0.1 miles)
• Brick House Cafe (0.1 miles)
• Plaza Restaurant (0.1 miles)
• Snuffy's Cafe & Lounge (0.2 miles)
• Wendy's (0.3 miles)
• Ralph E's Pub Restaurant (0.4 miles)

Places of Worship

• First United Methodist Church (0.1 miles)
• Faith Fellowship Church of God (0.1 miles)
• First Lutheran Church (0.2 miles)
• First Presbyterian Church (0.2 miles)
• Trinity Memorial Episcopal Church (0.3 miles)
• First United Presbyterian Church of Sugar Grove (0.5 miles)
• Wesleyan Church of Warren (0.5 miles)

Parks

• Warren County Recreation Department (0.1 miles)
• Crescent Park Fountain (0.3 miles)
• Beaty Park (0.5 miles)
• Crescent Park (0.6 miles)
• Lacy Park (1.3 miles)
• Kinzua Dam & Allegheny Reservoir (2.9 miles)
• Buckaloons Recreation Area (5.8 miles)

Transportation

• Enterprise Rent-A-Car (0.2 miles)
• Enterprise Rent-A-Car (0.2 miles)
• U-Haul Neighborhood Dealer (1.4 miles)

Cafes

• Warren Coffeehouse (0.2 miles)
• Tim Hortons (0.3 miles)

Physicians

• Deerfield Behavioral Health (0.4 miles)
• Warren Medical Group (0.5 miles)
• Jeffrey F Morgan (0.6 miles)
• Family Medicine of Warren PA PC (0.8 miles)
• Warren Pediatric Associates (0.8 miles)
• Warren OB/Gyn (2 miles)
• Damian T Horner D O Family Practice (2 miles)

Hospitals

• Warren General Hospital (0.5 miles)
• Warren State Hospital (2.6 miles)

Theaters

• Dipson Theaters Warren Mall Cinema (3.8 miles)