The Gardens at Stevens
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Information last verified:
400 Lancaster Ave, Stevens, PA 17578
For more information about senior living options: (844) 490-3973
The Gardens at Stevens offers competitive pricing for its residents, particularly when considering the regional costs associated with similar accommodations. For a semi-private room, the monthly rate is set at $4,110, which is slightly above the average of $3,844 in Lancaster County and significantly higher than Pennsylvania's average of $3,542. Meanwhile, residents opting for a studio can expect to pay $4,500 per month. This cost reflects a modest premium compared to Lancaster County's average of $4,419 but stands out against the broader Pennsylvania average of $3,737. These figures suggest that while The Gardens at Stevens may be priced on the higher side locally and statewide, potential residents can anticipate added value in services and amenities that enhance their living experience.
| Floor plans | The Gardens at Stevens | Lancaster County | Pennsylvania |
|---|---|---|---|
| Semi-Private | $4,110 | $3,844 | $3,542 |
| Studio | $4,500 | $4,419 | $3,737 |
The staff are truly caring and love the residents. The staff and administration are courteous and helpful in adjusting to nursing care. The Gardens at Stevens has a great group of employees who care for and treat loved ones with the utmost care. The facility is clean, welcoming, and has a home-like environment. The quality of care has grown steadily, with thoughtful, personalized attention and treatment of residents with dignity and respect. The leadership is caring, contributing to a strong, compassionate team. Tours of the facility are professional and informative, with attentive and friendly staff. Open communication helps build peace of mind for residents and families.
They claimed The Gardens at Stevens is a joke, with staff not caring, not providing water or cleaning, and the place should be closed. They described the rear parking lot as a sheet of ice, dangerous to walk on, and there was no elevator for six months. They alleged administrators barred former employees from entering and prevented them from greeting residents, a violation of residents’ rights. They reported a rehab stay after a stroke with insufficient staff, a dirty facility smelling of urine, and therapy evaluations delayed for days. They noted the facility smelled of urine, had no natural light, and residents were left waiting for help, with the elevator out of service for months. They called the rehab center pathetic, filthy, understaffed, and said their grandmother developed bedsores there. They described dirty conditions with urine odor, dirty floors, a broken call button, and slow staff responses, with medications often late. They warned not to place family members there due to neglect, rude uncaring staff, and doctors being inaccessible; advocates were needed for any treatment. They labeled the place a “hell hole” where most administration and staff did not care about residents. They criticized the food as horrible and inedible, and said help took too long.The Gardens at Stevens in Stevens, PA is best suited for families seeking a small, home-like setting where frontline staff and consistent caregiver relationships shape daily life. This community can work for residents who need a blend of rehabilitation and nursing care and who value personal attention, approachable leadership, and a quiet, familiar atmosphere over flashy amenities. When a loved one benefits from intimate staffing, steady communication, and a sense of “being known,” this facility can deliver meaningful comfort and continuity. It is not the choice for those who want a polished, hospital-like environment or a setting with flawless operation; it functions more like a close-knit, locally run home with real strengths in human connection.
Those weighing alternatives should consider whether safety, housekeeping standards, and reliable access to care trump the appeal of a small community. If the priority is predictable staffing levels, rapid response to calls for help, transparent administration, and rigorous infection control, other options are likely to serve better. Families that cannot tolerate persistent concerns about odors, cleanliness, or equipment readiness, such as nonfunctional elevators or long-standing maintenance issues, may find more reliable care elsewhere. In short, this is a facility where the people matter deeply, but operational gaps can undermine trust and daily quality of life.
On the upside, the strongest, most consistent thread across experiences is genuine care from many staff members. Several reviews highlight compassionate nurses, attentive aides, and a leadership team that remains available and engaged. The environment, often described as warm and homelike, amplifies moments of dignity and respect, and a number of families report positive outcomes on rehab and daily living activities. The facility also earns praise for continuity of care in a setting that blends skilled nursing, rehabilitation, and personal care, which helps residents move smoothly through different levels of need. When care teams are stable and communication is steady, family members feel informed, involved, and connected to their loved one’s daily life.
Yet the cons repeatedly cited by families are not trivial and often overshadow the positives. Understaffing remains a dominant theme, with accounts of slow response times, delayed evaluations, and insufficient personnel to attend to patients promptly. Reports of dirty conditions, persistent odors, and maintenance gaps, ranging from an elevator out of service for months to ice in the parking area creating safety hazards, underscore real safety concerns. There are disturbing accusations about inadequate infection control and mishandled medical issues, including gaps in medication administration and troubling delays around therapy. The most severe critiques point to neglectful practices and administrative resistance to transparent, timely action, which understandably shake confidence in the facility’s ability to safeguard residents.
Those risks are not uniformly fatal to the experience, but they do complicate the decision. The pros, tender caregiving, a sense of community, and clear leadership, are meaningful when they align with reliable operations. When staffing is sufficient and routines are predictable, families can feel reassured that their loved ones receive attentive care and personal interaction that many larger facilities struggle to sustain. However, the persistent reports of odors, cleanliness problems, and slow or absent responses, along with allegations of punitive administrative behavior toward visitors and former staff, create a climate of caution. In weighing the trade-offs, the central calculation becomes whether the expected quality of daily life and safety can be guaranteed through vigilant oversight and advocacy.
Practical considerations become decisive in a decision-making process. Prospective families should insist on current, verifiable staffing data, including nurse-to-patient ratios and call-light response times, and should request up-to-date maintenance schedules for elevators and essential equipment. On tours, observe cleanliness, room conditions, and overall odor; verify that bathrooms and common areas meet acceptable standards and that rooms can be comfortably maintained. Ask direct questions about therapy scheduling, the timeline for evaluations, and how emergencies are escalated when staff are stretched. It is crucial to speak with current residents and their families about how concerns are handled, and to review state inspection reports and any recent corrective action plans. A candid assessment of how well administration responds to concerns will predict daily harmony more reliably than tour impressions alone.
The bottom-line verdict is a careful, guarded endorsement: The Gardens at Stevens can be a good fit for families seeking a small, caring community where residents are known and daily life centers on human connection, provided there is proactive management and unwavering attention to staffing, hygiene, and safety. For those whose top priorities include impeccable cleanliness, impeccable safety responsiveness, and consistently reliable operations, alternatives are advisable. This community delivers meaningful, compassionate care in the right circumstances, but the balance of strengths and weaknesses demands deliberate due diligence, a clear expectation for transparency, and an ongoing commitment to advocate for a loved one’s needs. In the end, the decision hinges on whether the personal warmth and continuity can be sustained by strong, dependable operations day in and day out.
26 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Brain fitnessBrain fitness is important for seniors as it helps to maintain cognitive function, memory, and overall mental well-being. Engaging in activities that challenge the brain can help prevent cognitive decline and promote a healthier, more fulfilling quality of life in older adults. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Trivia gamesTrivia games are important for seniors because they provide mental stimulation, social interaction, and a fun way to keep the mind sharp. They can help improve memory, cognitive function, and overall well-being in older adults.The Gardens at Stevens in Stevens, PA is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features air-conditioned apartments with cable or satellite TV and access to Wi-Fi/high-speed internet. There are also indoor and outdoor common areas where residents can socialize and relax.
For those in need of personal care services, The Gardens at Stevens provides a beautician on-site as well as wheelchair accessible showers and ground floor units for easy accessibility. Devotional services are available both on-site and off-site for those looking for spiritual support.
The community also offers a variety of dining options, including low/no sodium, no sugar, and restaurant-style meals provided. Room service is available for added convenience.
Residents can stay engaged and active through brain fitness activities, devotional activities both on-site and off-site, as well as trivia games. Additionally, there are parks, pharmacies, physicians, and restaurants located nearby for easy access to essential services and dining options.
Overall, The Gardens at Stevens provides a comfortable and supportive environment where seniors can receive personalized care while enjoying various amenities and participating in engaging activities.
Stevens, Pennsylvania offers a variety of amenities for seniors looking to reside in the area. With several parks nearby, such as Denver Park and Middle Creek Wildlife Management Area, there are plenty of opportunities for outdoor recreation and enjoying nature. Additionally, the town has a selection of pharmacies including CVS Pharmacy and Rite Aid for convenient access to healthcare needs. For medical care, there are physicians like WellSpan Cardiology and State Street Family Practice within a short distance. Residents can also find dining options at restaurants like The Deck and Applebee's, as well as cafes like Twin Valley Coffee for socializing or enjoying a meal out. For entertainment, Penn Cinema is located nearby for movie enthusiasts. Transportation is readily available with Lancaster Airport just 11 miles away. Stevens provides a peaceful and charming setting for senior living with various conveniences and attractions to explore.
The Gardens at Stevens offers competitive pricing for its residents, particularly when considering the regional costs associated with similar accommodations. For a semi-private room, the monthly rate is set at $4,110, which is slightly above the average of $3,844 in Lancaster County and significantly higher than Pennsylvania's average of $3,542. Meanwhile, residents opting for a studio can expect to pay $4,500 per month. This cost reflects a modest premium compared to Lancaster County's average of $4,419 but stands out against the broader Pennsylvania average of $3,737. These figures suggest that while The Gardens at Stevens may be priced on the higher side locally and statewide, potential residents can anticipate added value in services and amenities that enhance their living experience.
The Gardens at Stevens is located at 400 Lancaster Ave, Stevens, PA 17578 in Lancaster County, Pennsylvania
Yes, The Gardens at Stevens allows cats.
The Gardens at Stevens on seniors.fyi includes 11 photos including images showing interior, dining, decor, bedroom, office, minimalist, television, lighting, and more.
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