Griswold Special Care Main Line

Pros

• Griswold Home Care provides highly skilled, compassionate caregivers.
• Their caregivers deliver outstanding, dedicated support with daily activities and personal care.
• The caregivers often become part of the family and are deeply loved by the clients.
• The Griswold team offers a great experience and earns strong recommendations from families.
• Griswold is responsive, communicates well with families, and provides quality caregivers.
• Their services help families maintain living at home after medical events like strokes or surgeries.
• Individual caregivers are patient, calming, and deeply committed to both the patient and the household.
• The scheduling team is professional, flexible, and makes the process stress-free.
• Griswold staff consistently go above and beyond to meet care needs.

Cons

• One reviewer described the experience as horrible, alleging discrimination, sarcasm, and bias, and implying that being White influenced how they were treated.
• A reviewer stated that they felt they had to be White to be treated correctly.

Review

Across a broad set of experiences, Griswold Home Care has consistently been described as a compassionate, capable, and highly responsive partner for families dealing with stroke recovery, elder care, and planned or emergency medical needs. One lengthy account details a family's journey beginning February 21, 2025, when the patient was being discharged home after two debilitating ischemic strokes. A 24/7 caregiver was arranged and remained on the case through September 2, 2025. In the weeks and months that followed, the caregiver helped the patient with transfers in and out of bed, getting on and off the toilet, dressing, basic grooming, and bathing. Even in the earliest days of recovery when the patient had total right-side paralysis, the caregiver's performance was described as outstanding. In addition to personal care, the caregiver supported the patient's rehabilitation by encouraging adherence to therapy exercises when therapists were not present, a testament to the caregiver's dedication to the patient's recovery journey.

Therapy was not confined to formal sessions alone. The patient was receiving physical and occupational therapy twice weekly, and the caregiver reinforced the exercises and routines on off days, helping to maintain momentum and motivation. The caregiver's role extended well beyond personal care: they provided breakfast and lunch, handled laundry, and kept the home neat and orderly. Over more than six months of service, the caregiver became more than a hired worker; they became part of the family. This level of integration and trust is echoed by the family's sentiment that the caregiver became a permanent, almost familial presence in their lives. The caregiver was able to take occasional weekends off for family events, and Griswold ensured continuity of care by supplying skilled substitutes as needed. The overarching takeaway from this experience is a strong endorsement of Griswold's ability to deliver reliable, high-quality in-home support that grows into a trusted relationship.

Beyond this specific case, the reviews collectively emphasize Griswold's responsiveness, communication, and consistency. In another testimonial, a family described first contacting Griswold more than a year ago to arrange care for a husband, with the office asking targeted questions to understand needs before sending a caregiver who was a good fit. When the family later required additional help due to knee surgery, Griswold again provided caregivers who met their needs and situation. The reviewer contrasted Griswold with other agencies, noting that Griswold has been more responsive to families' needs and has maintained clear, ongoing communication. The reviewer also highlighted opportunities to recommend Griswold to friends, underscoring the agency's perceived reliability and the tangible positive impact of their services. In another travel-scene note, the client praised the ease of dealing with Griswold and the excellent service received during a stay in Blue Bell, concluding with a strong endorsement.

Multiple testimonials highlight the sense of trust and positive outcomes for family members and loved ones who remain at home after health events. For a mother receiving ongoing care, the experience was described as outstanding: the aide, Alice, was caring and hard-working, and the mother became more engaged and animated with Alice's support. A family member emphasized that the caregiver helped their mother become more active and engaged, a transformation that the family greatly valued. This sentiment is echoed by other families who described Griswold as easy to work with and highly effective in delivering services that improve quality of life for aging parents or recovering relatives. The overall impression is that Griswold is not simply a provider of routine care, but a partner that helps families preserve independence, dignity, and comfort at home.

Several reviews emphasize Griswold's ability to coordinate logistics and maintain high standards of professionalism. One account recounts how Griswold fulfilled a transportation need for an outpatient procedure, arranging 1:1 supervision with a driver who was both courteous and kind. The reviewer noted two such instances dating back to March 2024 and January 2025, highlighting the drivers' empathy and reliability. These experiences illustrate Griswold's broader capacity to support patients who require careful oversight and transportation, in addition to in-home caregiving. A separate testimonial praised the management and scheduling teams for their seamless coordination, with specific mention of staff who worked to accommodate evolving needs and schedules. The sense of seamless support - especially during vulnerable times such as medical procedures - emerges as a recurring benefit across multiple reviews.

The care team's character and interpersonal skills come through strongly in several testimonials. A notable entry focused on a caregiver pair who supported a family's elderly father: Surea, Joyce, Aminah, Gabrielle (Gabby), and Raqayya (Rocky) were described as kind, patient, and meticulous. Their kindness, patience, and attention to detail translated into the father feeling comfortable and well cared for, with the caregivers treating him as if he were family. The reviewers praised the scheduling team, Sheila and Traci, for their professionalism, flexibility, and problem-solving abilities, underscoring how critical dependable communication is to a stress-free care experience. The message across these accounts is clear: Griswold's people are central to the positive outcomes families report.

Within these narratives, specific stories of remarkable caregivers stand out. One family member wrote a heartfelt tribute to Tyrone Tann, who supported a 92-year-old husband with dementia. The writer described Tyrone as patient, calm, and ever vigilant, always at the patient's side and capable of engaging him in daily activities - a remarkable feat with dementia. Tyrone's impact extended beyond direct care; he helped with practical tasks that fell outside typical caregiver duties, such as adjusting furniture or assisting with the setup of equipment like a hospital bed. The family's appreciation extended to the entire Griswold process, including the facilitator who identified Tyrone as the right match for their needs. The daughter even expressed a wish to keep Tyrone on staff and a gratitude that conveyed the emotional depth of the bond they formed. In this account, Griswold is portrayed not only as a caregiver organization but as a facilitator of compassionate, family-centered care.

Not all reviews were unmarked by criticism, however. One reviewer candidly described a negative experience: "Horrible wasn't treated the greatest there more like discrimination very sarcastic and biased guess I have to be White to be treated right." This single negative voice stands in contrast to the overwhelming majority of positive testimonials that describe Griswold's care as compassionate, professional, and effective. It serves as a reminder that, as with any service industry, experiences can vary, and it underscores the importance of ongoing support, feedback, and accountability to ensure every client feels valued and respected.

Taken together, these reflections paint a picture of Griswold Home Care as a deeply capable partner for families navigating complex caregiving needs. Across stroke recovery, dementia care, post-surgical support, and routine at-home assistance, the caregivers and coordinators are repeatedly described as professional, empathetic, and capable of integrating into the family's life in meaningful ways. The recurring themes - reliable staffing, strong communication, personalized caregiver matching, and a readiness to go beyond the call of duty to help with noncare tasks - form a cohesive narrative of why these clients would recommend Griswold to others. Whether maintaining independence at home, facilitating transportation to medical appointments, or accounting for the emotional and practical needs of a household facing medical challenges, Griswold Home Care is portrayed as a trusted ally that families come to rely on in times of vulnerability and transition.

Pharmacies

• CVS Pharmacy (0.2 miles)
• CVS Pharmacy (2.4 miles)
• Rite Aid (2.4 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3.1 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (3.5 miles)

Physicians

• Mid Atlantic Retina (0.3 miles)
• Main Line Spine (4.5 miles)
• Children's Hospital of Philadelphia - Specialty Care Center (7 miles)
• Main Line Health King of Prussia (7.2 miles)
• AMS Cardiology (7.9 miles)
• Simms Hank Md Albert Einstein Medical Center Philadelphia (8.6 miles)

Theaters

• AMC Plymouth Meeting Mall 12 (0.4 miles)
• Regal UA King Of Prussia 4DX, IMAX & RPX (6.5 miles)
• AMC 309 Cinema 9 (7.4 miles)

Restaurants

• Miller's Ale House (0.6 miles)
• Chick-Fil-A (2.9 miles)
• Blue Bell Inn (3.1 miles)
• McDonald's (3.3 miles)
• True Food Kitchen (6.3 miles)
• Yard House (6.4 miles)
• Dalessandro's Steaks (6.6 miles)

Cafes

• Starbucks (2.9 miles)
• Backyard Beans Coffee (4.2 miles)
• Panera Bread (5.7 miles)
• Nordstrom Ebar Artisan Coffee (6.2 miles)
• Starbucks (6.3 miles)
• Pilgrim Roasters (6.7 miles)
• The Landing Kitchen (7.2 miles)

Hospitals

• Chestnut Hill Emergency Room (3.9 miles)
• Universal Health Services (5.3 miles)
• Bryn Mawr Hospital (6.6 miles)
• Abington Hospital, Widener Building (8.3 miles)
• Abington Memorial Hospital (8.3 miles)
• Lankenau Medical Center (8.3 miles)
• Albert Einstein Employee Health Center (8.6 miles)

Transportation

• Ambler Station (4.2 miles)
• Stenton Station (6.2 miles)
• Septa: Radnor Station (6.2 miles)
• SEPTA Jenkintown-Wyncote Station (7.5 miles)
• Septa Wayne Junction Station (8.6 miles)

Parks

• Stony Creek Sports Park (5.5 miles)
• Clem MacRone Memorial Park (6.6 miles)
• Homested Park (7.2 miles)
• Valley Forge National Historical Park (7.7 miles)
• Fairmount Park (9 miles)