New Hope Gracious Personal Care

Pros

• Many reviewers praised the cleanliness and beauty of New Hope Gracious Personal Care, describing it as a well-kept and homey facility.
• Residents consistently reported satisfaction with the food, with specific mentions of tasty meals like ham and cabbage on St. Patrick's Day.
• The staff was frequently described as nice, caring, and attentive, going out of their way to support residents and their families.
• The variety of activities offered at the facility was highlighted, including games, exercise sessions, ice cream socials, and opportunities for social interaction.
• Reviewers appreciated the comfortable living spaces and the availability of amenities such as salons, libraries, and outdoor areas for relaxation.
• Families expressed gratitude for the quality of care provided to their loved ones during their stay at New Hope Gracious Personal Care.

Cons

• Some staff members are rude, and residents experience delays in receiving assistance for basic needs.
• Family members are not allowed to participate in activities or meals with their loved ones.
• There were concerns about the management's communication regarding changes in the condition of residents, leading to feelings of distrust.
• The facility appeared to be short-handed at times, raising concerns about the level of care provided.
• One reviewer noted that incidents of accidents were reported without sufficient evidence or context, causing confusion and frustration.
• Overall experiences may vary significantly; some families felt unsupported despite positive aspects highlighted by others.

Review

New Hope Gracious Personal Care has garnered a variety of reviews that showcase both the positive attributes and some areas of concern regarding the facility. Many reviewers express gratitude for the cleanliness and warm atmosphere of New Hope, which is frequently described as beautiful, homey, and welcoming. The facility features well-kept communal spaces such as garden areas, a salon, an activity room, and a dining area that fosters a sense of community among residents. The aesthetic appeal and organization of these common spaces create an environment where families can feel at ease while visiting their loved ones.

The quality of care provided to the residents stands out as another significant aspect praised by many reviewers. Numerous accounts commend the staff for their attentiveness and compassion towards residents. Many family members have noted how approachable the staff are, whether it be management or caregiving teams. They report experiencing open lines of communication regarding their family members' well-being. In particular, one reviewer emphasized the helpfulness of staff during COVID restrictions when in-person visits were limited but made easier through outdoor courtyard visits scheduled with appropriate safety measures.

Food quality is another positive highlight throughout several reviews, with many families expressing satisfaction about their loved ones' meals at New Hope. One review mentions a resident's fondness for specific dishes like ham and cabbage served during special events like St. Patrick’s Day; this attention to meal variety and quality has contributed to overall happiness among residents who often express preferences or dietary needs to staff without complaint. Many people feel reassured knowing that their loved ones are fed wholesome meals they enjoy, which reflects well on the kitchen staff's efforts.

Despite predominantly favorable comments surrounding care and accommodation, some mixed experiences were reported by individuals who felt certain guidelines restricted family involvement in activities or dining areas within New Hope Gracious Personal Care. A few expressed feelings of frustration over not being allowed to stay for activities or meals with their family members—a policy that may seem overly stringent to some visitors used to more hands-on involvement in caring for their loved ones.

Additionally, while many reviews indicate high levels of satisfaction with short-term stays for rehabilitation purposes or respite care services, others conveyed concerns about staffing levels occasionally feeling stretched thin amid high demand in personal care homes overall due to broader industry challenges. Reviewers mentioned noticing understaffing at times but acknowledged that despite this challenge, workers remained friendly and attentive when interacting with residents.

In conclusion, New Hope Gracious Personal Care stands out across various dimensions: from its clean facilities and caring staff to its inviting atmosphere completed by diverse activities that promote social interaction among residents. Family members generally affirm they have had positive experiences associated with their loved one's time there and recommend it as an excellent option for those considering placement in personal care homes or seeking respite services for aging relatives. While standard policies may limit some ongoing visitor engagement aspects—particularly during restrictive health guidelines—the heartfelt testimonials reflect significant appreciation from families who recognize the dedication put forth by every member of the team at New Hope Gracious Personal Care.

This part of Pittsburgh, Pennsylvania, offers a diverse range of amenities that cater to senior living needs. With several parks in close proximity such as Bayne Park and Avonworth Community Park, residents can enjoy outdoor activities and leisurely walks. There are also various healthcare options available including Bellevue Pediatrics Associates and Allegheny General Hospital for medical needs. Residents can easily access pharmacies like CVS and Rite Aid, as well as popular restaurants like Chick-Fil-A and Chili's Grill & Bar. Additionally, transportation options such as the Port Authority Allegheny Station provide convenient access to other parts of the city. Overall, this area boasts a mix of recreational, healthcare, dining, and transportation options that make it a desirable location for seniors looking to settle down.

Parks

• Bayne Park (0.6 miles)
• Avonworth Community Park (1.8 miles)
• The Duquesne Incline (5 miles)
• Point State Park Fountain (5 miles)
• Point State Park (5.1 miles)
• Fern Hollow Nature Center (5.5 miles)
• Mt Washington Observation Deck (5.7 miles)

Physicians

• Bellevue Pediatrics Associates (0.7 miles)
• UPMC Primary Care (2.7 miles)
• Allegheny Cancer Center (4.4 miles)
• The Eger Eye Group (5 miles)
• Allergy & Asthma Associates (5.1 miles)
• North Pittsburgh Oral Surgery (5.4 miles)
• Renaissance Family Practice (5.5 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Rite Aid (1.9 miles)
• Rite Aid (1.9 miles)
• Giant Eagle GetGo (3.1 miles)
• Walgreens (3.3 miles)
• Rite Aid (4 miles)
• Walgreens (4.4 miles)

Restaurants

• Rochester Inn Hardwood Grille (2.4 miles)
• Taco Bell (3.3 miles)
• Chick-Fil-A (3.7 miles)
• Chili's Grill & Bar (3.7 miles)
• McDonald's (3.8 miles)
• Taj Mahal (3.8 miles)
• The Cheesecake Factory (3.9 miles)

Cafes

• Starbucks (3.3 miles)
• Panera Bread (5 miles)
• De Fer Coffee (5.4 miles)
• Kingfly Spirits (5.4 miles)
• El Layali Hookah (5.5 miles)
• Creative Coffee and Supply (5.5 miles)
• Brooklyn Bagel At Arsenal (5.7 miles)

Hospitals

• Allegheny General Hospital (4.4 miles)
• UPMC Passavant (5.4 miles)
• Passavant Hospital Emergency Room (5.4 miles)
• UPMC Mercy (6.1 miles)
• UPMC Children's Hospital of Pittsburgh (6.2 miles)

Transportation

• Port Authority Allegheny Station (4.5 miles)
• North Side Station (4.7 miles)
• Bus Station (5.4 miles)
• Amtrak - Pittsburgh Station (5.5 miles)

Places of Worship

• St Philip Church (4.6 miles)
• Bethlehem Lutheran Church (5.4 miles)
• St Margaret of Scotland Roman Catholic Church (5.6 miles)

Theaters

• Cinemark North Hills And Xd (5.1 miles)
• Cinemark Holdings (6.3 miles)