Home Instead - Lemoyne, PA in Lemoyne, PA

Pros

• Monica was punctual and consistent in daily care.
• The staff were consistently kind at any time of day.
• Teresa M was an amazing, understanding, and caring daily caregiver who communicates and alerts the family when something is wrong.
• Melanie Kohr demonstrated exceptional skill, energy, insight, and compassion, earning the respect of staff and residents.
• The team provided immediate, comforting care through challenging treatment periods.
• Alicia and Jeanine treated the patient with respect and love, often reading to him.
• Tammy P provided great care and helped keep spirits up.
• The office staff and schedulers were accommodating and supportive, fostering lasting caregiver relationships.
• Rachel and Alicia delivered fantastic service and the family would use them again.

Cons

• One reviewer claimed a neighbor's caregivers slept half the time or sat around, calling the service a waste of money and expensive.
• They criticized the company for poor business ethics, exorbitant charges, and low wages leading to high turnover and a toxic work environment.
• Caregivers were described as consistently late, sometimes rude or lazy, with some not showing up at all, and with little training observed.
• Office staff were said to send many different caregivers, creating inconsistency.
• The service was deemed very expensive for what was provided.
• There was an incident where someone threatened to shoot an aide.
• Do not use this service; caretakers change frequently, hires are cheap, and consistency suffers.
• Scheduling difficulties included missed days and frequent staff changes, making it hard to cover needs.
• Aging Waiver clients were eliminated, which was criticized and not recommended for such clients.
• The director appeared to push more services than needed.
• It was warned that home care is expensive and not to rely on it.

Review

This community is best suited for families seeking steady, in-home care with deeply human, relationship-driven aides who can handle daily living tasks, meal prep, and companionship, while staying connected through a capable local office. When a senior can stay at home with regular, attentive caregivers and staff who communicate clearly with families, this agency often delivers the kind of continuity that eases stress and supports ongoing independence. It works well for clients who value someone who becomes a familiar face in the home and who appreciates caregivers who can coordinate with family members about health changes, meals, and daily routines.

People who may want to consider alternatives include those who require guaranteed, around-the-clock coverage with a rock-solid, single-caregiver model, or families with tighter budgets who cannot tolerate high variability in staffing. Several reviews flag issues with consistency - caregivers changing week to week, late arrivals, or not showing up at all - and those patterns erode trust when a loved one relies on predictable schedules. Additionally, for clients using state-funded aging waivers or seeking low-cost options, it's essential to verify current policies and pricing, since some past feedback indicates shifting eligibility or services based on payer type.

The strongest positives center on genuine compassion, reliability among the best caregivers, and a responsive office. Many families recount caregivers who show up on time, recall personal preferences, and communicate health concerns promptly. The ability to assemble a team of familiar faces - some families report five different aides over a week, others praise a core trio - creates meaningful relationships that keep a senior comfortable and engaged. Office staff are frequently praised for coordination, scheduling adjustments, and quick problem-solving, which can be a lifeline when a care plan evolves or a crisis emerges. When these elements align, families feel supported rather than nickel-and-dimed.

But the drawbacks are nontrivial and cannot be dismissed. Chronic issues with staffing consistency, lateness, or abrupt changes undermine confidence in the model for families needing dependable coverage. Several reviews describe caregivers who were late, inattentive, or unavailable for planned shifts, and even one report of a difficult incident that shook a family's sense of safety. Costs are consistently described as high, with some families feeling value did not match price due to turnover or mismatched expectations. Additionally, reports that certain services or payer arrangements were pushed without full transparency create skepticism about what is actually included in the care plan.

These pros and cons interact in ways that will guide decisions. For those who can work with a flexible staffing model and place a premium on warm, proactive, family-facing communication, the positives can far outweigh the negatives. Strong caregivers who anticipate needs, plus an office that keeps lines of communication open, can turn daily routines into reliable, low-stress experiences for both seniors and family members. Conversely, for households where a single caregiver is nonnegotiable, or where budget pressures demand predictable pricing and staffing, the risk of inconsistent coverage makes alternative providers or stricter contracts a prudent path.

In practical terms, the pick comes down to expectations and risk tolerance. If a home-care plan can tolerate the ebb and flow of staffing while prioritizing a dependable primary caregiver and robust office support, Home Instead in Lemoyne offers a compelling, humane option with a proven track record of sustained, loving care for many families over many years. If 24/7 guarantees, ultra-tight control of every shift, or aggressive cost containment are non-negotiables, or if earlier payer-related disappointments linger as a concern, it is wise to shop more options and demand a transparent, written care plan with clear caregiver assignments and backup coverage. In either case, detailed references, a concrete staffing schedule, and a candid discussion about pricing and expectations will save time and prevent misaligned assumptions.

This part of Lemoyne, Pennsylvania offers convenient access to essential services such as pharmacies, physicians, and hospitals, making it an ideal location for senior living. With multiple pharmacies within a short distance, residents have easy access to medication and health supplies. The proximity of various physicians' offices allows for regular medical check-ups and specialized care when needed. Additionally, the presence of several hospitals and urgent care centers ensures quick access to emergency medical services. The area also offers a variety of dining options including Italian cuisine, sushi, burgers, and seafood. Parks nearby provide opportunities for outdoor recreation and relaxation. Overall, this neighborhood provides a well-rounded environment with amenities that cater to the needs of seniors looking for a comfortable and convenient place to live.

Pharmacies

• Rite Aid (0.2 miles)
• CVS Pharmacy (0.2 miles)
• Rite Aid (1.9 miles)
• Weigmans Pharmacy (1.9 miles)
• GIANT Pharmacy (2 miles)
• Rite Aid (2 miles)
• Wegmans (2 miles)

Physicians

• Family Eye Care (0.2 miles)
• Heritage Pediatrics (1.5 miles)
• Hampden Physician Associates (1.8 miles)
• PinnacleHealth FamilyCare Mechanicsburg (1.8 miles)
• Orthopedic Institute Of Pennsylvania (1.8 miles)
• OIp Dr Wolf (1.9 miles)
• Kilmore Eye Associates, Dr Foster Kreiser (1.9 miles)

Restaurants

• El Rodeo (0.2 miles)
• Sushi Heaven (0.3 miles)
• Carrabba's Italian Grill (0.3 miles)
• Burger King (0.4 miles)
• Arooga's (0.5 miles)
• Red Lobster (0.5 miles)
• McDonald's (0.7 miles)

Parks

• Hampden Township Park (0.3 miles)
• Soldier and Sailor Memorial Park (3 miles)
• Adams-Ricci Park (3.1 miles)

Places of Worship

• St Timothy's Lutheran Church (1 miles)
• Wesley United Methodist Church (2.2 miles)

Hospitals

• Healthsouth (2 miles)
• Penn State Health Holy Spirit Outpatient Center Urgent Care (2.8 miles)
• Holy Spirit Hospital- Medical Arts Building (2.8 miles)
• Grandview Surgery & Laser Center (2.9 miles)
• UPMC Pinnacle West Shore (3 miles)
• PinnacleHealth West Shore Hospital (3.1 miles)
• PinnacleHealth Fredricksen Outpatient Center (3.1 miles)

Cafes

• Panera Bread (2 miles)
• Starbucks (2 miles)
• Starbucks (2 miles)
• Starbucks (2 miles)
• Panera Bread (2.1 miles)
• Starbucks (2.2 miles)
• Idea Coffee At Walden (2.5 miles)