Home Instead - Lemoyne, PA

Pros

• The management team was very friendly and accommodating when scheduling care.
• The caregivers are described as loving, caring, and kind individuals who build relationships with clients.
• The office staff has been consistently wonderful over the years, adapting to the family's changing needs.
• The service provided valuable support during a tough time for one family, making it easier to find additional help.
• One reviewer reported a great experience with no issues regarding scheduling or caregiver professionalism.
• Overall, many families highly recommend Home Instead Senior Care based on their positive experiences.

Cons

• The caregivers are frequently late, sometimes rude or lazy, and occasionally do not show up at all.
• The caregivers lack adequate training and do not provide the expected level of care.
• Despite complaints, the office repeatedly sends the same ineffective caregivers back to clients.
• There were scheduling difficulties when 24/7 care was needed, leading to frustration for the family.
• One client experienced a serious conflict with an aide, resulting in their dismissal of the service after just a week and a half.
• Some clients feel that the service is overpriced for what they received.
• One client found that the management team pushed for more services than they required, leading to dissatisfaction with their approach.

Review

The experiences shared by users of Home Instead Senior Care present a complex picture of the services provided, highlighting both commendable aspects and significant areas for improvement. For some families, the organization has proven to be a reliable source of valuable assistance during challenging times. For others, however, the service has been marred by inconsistent caregiver performance and issues with scheduling that detracted from their overall experience.

Many families have expressed dissatisfaction with the quality of care delivered by certain caregivers. Numerous complaints highlighted instances where caregivers were reported to be late, absent altogether, or exhibiting a lackadaisical attitude towards their responsibilities. This has led some clients to feel that they were not receiving adequate support for their loved ones. While one reviewer emphasized the high costs associated with these services, remarking on their ineffective nature in comparison to the fees charged, other users echoed concerns about caregivers not being sufficiently trained or prepared for the tasks at hand.

In stark contrast to these negative experiences are those who have had positive interactions with Home Instead Senior Care. One family reflected on an 8-year relationship with the service, praising its office staff and home care aides as accommodating and caring individuals. They noted that while there were occasional scheduling difficulties?especially when seeking 24/7 care?the overall experience had been positive. The family appreciated how different caregivers built relationships with their father over time, leading them to feel blessed by the assistance they received.

Reinforcing this sentiment, another user claimed a smooth experience without any issues so far; they described encounters with friendly office staff and professional caregivers who maintained a caring demeanor. Their brief experience was devoid of any scheduling conflicts or lateness complaints?a notable deviation from what others experienced.

However, not all feedback leaned towards positivity. Some individuals indicated a disconcerting encounter involving potential conflict between a caregiver and their loved one?a situation exacerbated by personality clashes along with strict caregiving approaches that were unwelcome in a home environment where autonomy was desired. Due to this incident marked by tension and discomfort?a threat made in jest but no less alarming?the family decided to discontinue services prematurely after just over a week.

While prospective clients may appreciate professional consultation regarding available services?evidenced in reviews describing knowledgeable directors?it is evident that such consultations can sometimes lead potential clients toward services they do not feel ready for, or require at that moment. Several reviewers noted feelings of pressure regarding suggested additional services when perhaps only basic support was necessary at the time.

Ultimately, anyone considering home care should weigh these dichotomous experiences carefully before making decisions in collaboration with agencies like Home Instead Senior Care. Families should carefully consider both positive testimonials extolling compassionate caregivers alongside critical evaluations highlighting inconsistencies?thus allowing themselves to forge informed conclusions based on individual needs and personal circumstances surrounding caregiving arrangements for loved ones as they navigate this journey through healthcare challenges together.

This part of Lemoyne, Pennsylvania offers convenient access to essential services such as pharmacies, physicians, and hospitals, making it an ideal location for senior living. With multiple pharmacies within a short distance, residents have easy access to medication and health supplies. The proximity of various physicians' offices allows for regular medical check-ups and specialized care when needed. Additionally, the presence of several hospitals and urgent care centers ensures quick access to emergency medical services. The area also offers a variety of dining options including Italian cuisine, sushi, burgers, and seafood. Parks nearby provide opportunities for outdoor recreation and relaxation. Overall, this neighborhood provides a well-rounded environment with amenities that cater to the needs of seniors looking for a comfortable and convenient place to live.

Pharmacies

• Rite Aid (0.2 miles)
• CVS Pharmacy (0.2 miles)
• Rite Aid (1.9 miles)
• Weigmans Pharmacy (1.9 miles)
• GIANT Pharmacy (2 miles)
• Rite Aid (2 miles)
• Wegmans (2 miles)

Physicians

• Family Eye Care (0.2 miles)
• Heritage Pediatrics (1.5 miles)
• Hampden Physician Associates (1.8 miles)
• PinnacleHealth FamilyCare Mechanicsburg (1.8 miles)
• Orthopedic Institute Of Pennsylvania (1.8 miles)
• OIp Dr Wolf (1.9 miles)
• Kilmore Eye Associates, Dr Foster Kreiser (1.9 miles)

Restaurants

• El Rodeo (0.2 miles)
• Sushi Heaven (0.3 miles)
• Carrabba's Italian Grill (0.3 miles)
• Burger King (0.4 miles)
• Arooga's (0.5 miles)
• Red Lobster (0.5 miles)
• McDonald's (0.7 miles)

Parks

• Hampden Township Park (0.3 miles)
• Soldier and Sailor Memorial Park (3 miles)
• Adams-Ricci Park (3.1 miles)

Places of Worship

• St Timothy's Lutheran Church (1 miles)
• Wesley United Methodist Church (2.2 miles)

Hospitals

• Healthsouth (2 miles)
• Penn State Health Holy Spirit Outpatient Center Urgent Care (2.8 miles)
• Holy Spirit Hospital- Medical Arts Building (2.8 miles)
• Grandview Surgery & Laser Center (2.9 miles)
• UPMC Pinnacle West Shore (3 miles)
• PinnacleHealth West Shore Hospital (3.1 miles)
• PinnacleHealth Fredricksen Outpatient Center (3.1 miles)

Cafes

• Panera Bread (2 miles)
• Starbucks (2 miles)
• Starbucks (2 miles)
• Starbucks (2 miles)
• Panera Bread (2.1 miles)
• Starbucks (2.2 miles)
• Idea Coffee At Walden (2.5 miles)