Right at Home

Pros

• Katie S is caring, compassionate, and informative.
• Katie was a delight to work with.
• The visiting home health aides are professional, personable, and proficient.
• Tyla Lyons is adept at her job and brings a sparkling personality to visits.
• The staff from the office to the aides are absolutely amazing and caring.
• Brandon is patient and caring toward clients and their families.
• Right at Home was prompt with assessing needs and quickly provided a night-time care aide.
• The caregiver is wonderful.

Cons

• Not interested in the patients' wants or needs; management does not care about the people at all.
• Other agencies that were terrible - they never showed up and wouldn't answer when contacted.
• The mom did not like having someone in the apartment with her, following her around, and basically sitting and doing nothing.

Review

The experiences shared by families connected to Right at Home of Lansdale paint a picture of compassionate, attentive, and dependable in-home care that goes beyond routine tasks. At the heart of many stories is a first meeting that made all the difference: Katie S. arrived with warmth and clarity, meeting both the reviewer and their mom and quickly signaling that this would be a different kind of home health journey. The initial impression - caring, compassionate, and informative - set a tone of reassurance that families could lean into as they navigated the complexities of home care.

Across the board, families describe a consistent level of professionalism from the visiting aides. They are portrayed as not only skilled and thorough but also personable and reassuring. One reviewer highlighted Tyla Lyons in particular, noting her adeptness and the way her sparkling personality made visits something to anticipate rather than endure. It's not just about tasks completed; it's about how the care feels on a daily basis and how it uplifts the person receiving it. Another family member underscored that their spouse benefited from "wonderful" care that provided steady, reliable support week after week.

The interactions with the office staff and the care coordinators are repeatedly described as genuine and informative. Jean and Kate are singled out for their roles in guiding families through the process. Kate's compassionate approach helped alleviate a common source of stress for families - the caregiver guilt that can accompany loved ones trying to balance parental care with their own roles. Kate explained that it's okay for family members to be the daughter or son rather than the primary caregiver, and that the agency's job is to supply skilled, caring aides who can partner with families. This clarity helped families feel confident that the actual caregiver would be capable and compassionate, which in turn gave mom and family the space to feel supported rather than overwhelmed.

Several reviews emphasize the agency's responsiveness and practical support during critical transitions. For many families, Right at Home stepped in at pivotal moments - assessing needs promptly, arranging a care plan, and quickly providing a nighttime care aide when it mattered most. Wendy's contributions are highlighted as a godsend during the post-rehab period, with follow-up communications from the PCP helping ensure Mom's improvement and stability once back at home. The sense of "they were there when it mattered the most" comes through repeatedly, underscoring the reliability and timing that families rely on during difficult moments.

There is also appreciation for the individuality and continuity of care. Families mention consistent presence from specific aides, as well as the value of forming a rapport with caregivers who understand their loved ones' routines and preferences. Tequilla is described as a steady, reliable presence that keeps a dad safe and content, while the idea that care teams "hit it off" with clients - often sharing activities like a favorite game (Rummikub) that keeps the mind engaged - adds a personal, human dimension to the care. In one case, a caregiver's gentle, thorough approach provided peace of mind not just for the patient but for the entire family.

Several testimonials highlight the human side of the agency - respectful communication, patience, and patience in easing concerns. Families recall moments when staff members explained processes clearly, helped with decision-making, or resolved issues with kindness and tact. The positive impact of staff like Brandon, who was patient and attentive during initial introductions to the family, is repeatedly noted as setting the tone for a trusting partnership. The ability to quickly assign a caregiver, the willingness to accommodate evolving needs, and the overall supportive demeanor of the team contribute to a sense of being cared for holistically rather than merely covered by a service.

Overall, the collection of experiences paints Right at Home of Lansdale as a trustworthy, high-quality option for in-home care that families can rely on during some of the most challenging life moments. Reviewers repeatedly express deep gratitude for the thoughtful, attentive staff - from Katie S and Jean to Kate, Tyla Lyons, Wendy, Brandon, Kathy, Tequilla, Susan, and many others - who bring skill, empathy, and stability into their loved ones' daily lives. Several families explicitly recommend Right at Home to others seeking dependable home care, noting the organization's ability to reduce stress, support transitions, and enhance quality of life for both patients and their families. The sentiment is clear: when you need home health support you can trust, this team stands out for their character, competence, and genuine care.

This part of Lansdale, Pennsylvania offers convenient access to a variety of amenities and services that may be appealing to seniors looking for a comfortable and accessible living environment. With multiple pharmacies, physicians' offices, and hospitals within close proximity, residents have easy access to healthcare services. The area also boasts a selection of popular restaurants, cafes, and theaters for entertainment options. Additionally, several parks provide opportunities for outdoor recreation and relaxation. Places of worship offer spiritual fulfillment, while the nearby transportation hub at Ambler Station ensures easy travel around the region. Overall, this neighborhood provides a well-rounded community with essential resources for seniors looking to settle into a vibrant and convenient location in Lansdale.

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.1 miles)
• Wegmans (2.2 miles)
• Walgreens (2.2 miles)
• Walgreens (2.8 miles)

Physicians

• Center for Total Women's Health - Lansdale (0.8 miles)
• Detweiler Family Medicine (1.6 miles)
• Otolaryngology Plastic Surgery Associates (1.8 miles)
• Harleysville Medical Associates (4.6 miles)
• Schwarz Dermatology (4.9 miles)
• Pennridge Pediatrics (5.1 miles)
• Trivalley Primary Care (6.1 miles)

Hospitals

• Jefferson Lansdale Hospital (1 miles)

Restaurants

• Imprint Beer (1.5 miles)
• Ooka Montgomeryville (2.2 miles)
• Applebee's (2.3 miles)
• Chick-Fil-A (2.3 miles)
• Bull Restaurant & Tavern (2.3 miles)
• Miller's Ale House (2.4 miles)
• CJ's Doghouse (2.6 miles)

Parks

• School Road Park (3 miles)
• Stony Creek Sports Park (4 miles)
• Windlestrae Park (4 miles)
• Homested Park (7.2 miles)
• Upper Salford Park (8.4 miles)

Places of Worship

• Mary Mother of the Redeemer (3.3 miles)
• Luthern Home (6.8 miles)
• The National Shrine of Our Lady of Czestochowa (7.7 miles)
• Neshaminy Warwick Presbyterian Church (9.8 miles)

Theaters

• AMC 309 Cinema 9 (4 miles)
• Regal Warrington Crossing Screenx, 4Dx, Imax & RPX (7.8 miles)
• AMC Plymouth Meeting Mall 12 (8.8 miles)

Cafes

• Backyard Beans Coffee (7 miles)
• Starbucks (7.3 miles)
• Nonno's (9.4 miles)
• Starbucks (9.8 miles)
• Panera Bread (9.9 miles)

Transportation

• Ambler Station (7 miles)