The Grove At Harmony

Pros

• The therapists at The Grove provided excellent support and guidance for occupational and physical therapy.
• The nursing staff was described as very caring and attentive, responding promptly to requests.
• Residents enjoyed good food options with multiple choices available on the menu.
• The facility offers a variety of activities, including entertainment and picnics, which residents appreciate.
• Many reviewers noted the cleanliness of the facility and the dedication of the caregivers.
• Family members found that there were numerous aides available to assist residents in need.
• Positive experiences were reported during events such as holiday gatherings, contributing to a sense of community within the facility.

Cons

• The facility was filled with filth, prompting family members to send cleaning supplies for their loved ones.
• Clothing belonging to residents was damaged and not returned properly, leading to frustration and complaints.
• Management was unresponsive and dismissive when issues regarding missing or damaged items were raised.
• The quality of food served was excessively poor, being described as soggy and inedible.
• There were reports of unprofessional behavior among staff, including lack of communication regarding patient care issues.
• Residents experienced a decline in care quality after the facility changed ownership, with reports of unreported injuries and missing personal items.
• Communication from the facility regarding the death of residents was deemed insufficient and insensitive by families.
• Families felt disrespected when belongings were hastily thrown into garbage bags upon picking them up after a resident's passing.

Review

The Grove at Harmony, previously known as Evergreen, has received a mixed bag of reviews from families and patients who have experienced its services. On one hand, some visitors highlight the positive aspects of the facility, particularly in terms of occupational and physical therapy services. Many have praised the therapists for their supportive approach and dedication to helping patients regain their independence. One reviewer expressed immense satisfaction with the care received during their rehabilitation, noting that staff members were not only helpful but also caring. Daily room cleaning, attentive nurses, and responsive aides contributed to an overall feeling of comfort and support during recovery phases.

However, alongside these commendations are a series of troubling criticisms that paint a different picture. Several reviews expressed deep dissatisfaction with the cleanliness and maintenance standards within the facility. Reports emerged detailing filthy conditions that necessitated family members sending disinfecting wipes for loved ones to clean their areas themselves. Complaints included bleached clothing that never returned home and inadequate responses regarding unsatisfactory mattress conditions despite repeated communications with multiple staff members. Such experiences prompted some reviewers to warn against entrusting loved ones to The Grove’s care, arguing that oversight seemed severely lacking.

The food quality is another point of contention among reviewers. While some appreciated having second options on menus during their stays or visits, others voiced strong disapproval regarding meal preparation and temperature—a situation so dire that one person remarked they wouldn’t feed it to pets. This inconsistency around food service reflects larger concerns about corporate oversight within the establishment—suggesting budget cuts may be impacting resident care in critical areas like nutrition.

Family communication also drew scrutiny; relatives criticized management for providing repetitive information during counseling calls without offering meaningful updates on residents' well-being or status changes. This disconnect became even more apparent when family members learned posthumously about deteriorating health conditions from inconsistent reporting practices by the staff. Grievances about missing personal belongings after residents passed away further illustrate concerning lapses in administrative processes following death.

Despite these issues raised by several unhappy families, others offered positive remarks about The Grove’s social activities and community environment. Some noted an active calendar filled with events such as picnics and church services which enrich the lives of residents living there today. Residents’ engagement appeared crucial to many caregivers' daily operations—enhancing both recreational opportunities and mental well-being within a locked-down setting designed for specific patient needs.

The contrast between reports suggests potential disparities in experiences depending on individual circumstances or perhaps shifts over time since transitioning from Evergreen to The Grove brand under corporate leadership. While long-standing employees might still excel amid fewer resources than before—or newcomers may bring revitalized energies into programming—the overall operational effectiveness remains under scrutiny based upon varying accounts from past patrons.

In conclusion, while some reviews commend The Grove at Harmony for its dedicated caregiving staff and enriching activities aiming towards improving residents’ lives through therapy sessions or entertainment options available weekly, contrasting accounts raise significant concerns worth addressing urgently: issues surrounding basic safety standards plagued by poor communication protocols seem relentless obstacles frustrating many careful families wanting better environments conducive toward healing or dignified end-of-life care experiences alike amidst uncertainties bound up in profit-driven management approaches overshadowing what once was seen as an exemplary nursing home setting deserving compassion beyond mere transactions involving healthcare logistics undertaken astutely yet empathetically across interpersonal interactions created secure sanctuary spaces robust enough navigating unforeseen trials emerging regularly over time therein infinite complexities involved accompanying love ones placed tenderly within such vulnerable settings leaving indelible marks shaping future generations impacted eternally thus evolving collectively progressing forward through hope rekindled anew seeking avenues revealing brighter paths flourished evermore abundantly!

Physicians

• Wahl & Sons Family Practice (0.8 miles)
• Elite Orthotics (2.4 miles)
• Cranberry Oral Surgery (6 miles)
• New Harmony Integrated Medicine (6.9 miles)
• Viji Selvaraj, MD FAAP (7.2 miles)
• Bass Wolfson Pediatrics (7.5 miles)
• Wexford Medical Practice (7.7 miles)

Restaurants

• Harmony Inn (0.9 miles)
• Burger King (1.3 miles)
• Los Mayas Mexican Restaurant (1.5 miles)
• Kaufman House (1.6 miles)
• Log Cabin Inn (2.1 miles)
• Missing Links Brewery (7 miles)
• Mad Mex (7.2 miles)

Pharmacies

• Rite Aid (1.4 miles)
• Walgreens (1.6 miles)
• Evans City Pharmacy & Gift (3.5 miles)
• Walgreens (8 miles)
• CVS Pharmacy (8.5 miles)
• Rite Aid (8.5 miles)
• CVS Pharmacy (9.1 miles)

Places of Worship

• Victory Family Church (4.6 miles)
• St Ferdinand's Church Rectory (7.4 miles)
• Mars United Methodist Church (9.1 miles)

Parks

• Cranberry Township Community Park (6.4 miles)
• Cranberry Township Municipal Center (7.4 miles)
• North Boundary Waterpark (7.4 miles)
• McConnells Mill State Park (8.3 miles)
• Adams Township Community Park (8.9 miles)
• R.C. Stiefel Park (9.5 miles)
• Knob Hill Community Park (10.1 miles)

Transportation

• Butler Farm Show (3G9) (7.9 miles)
• Pittsburgh - Butler Regional Airport (BTP) (8.6 miles)

Cafes

• Panera Bread (8.3 miles)
• Convive Coffee Roastery (8.6 miles)
• Starbucks (9.8 miles)
• National Grind (9.9 miles)
• Panera Bread (10 miles)
• Hardwood Cafe (10.2 miles)

Theaters

• Cranberry Cinemas (8.4 miles)

Hospitals

• UPMC Passavant - Cranberry (8.4 miles)
• Passavant Hospital (8.5 miles)
• Heritage Valley Health System (9.1 miles)