Evergreen Nursing Ctr in Harmony, PA

Pros

• The Grove at Harmony provides patient, kind, and caring staff who treat residents with dignity.
• The facility offers many nice activities that keep residents engaged.
• OT/PT and nursing care are excellent, and the meals are delicious.
• Staff remember residents’ preferences and deliver attentive, high-quality care.
• Residents feel at home and describe The Grove as a warm, family-like community.
• Management and staff provide personal attention that makes difficult decisions easier for families.
• The Grove at Harmony is highly recommended by reviewers for quality care.
• Residents have shown improvements in daily abilities thanks to the care received.
• The facility is remodeled, stays clean, and maintains a welcoming, well-maintained environment.

Cons

• The food is so bad that it wouldn't be fed to a dog.
• Residents receive the same meal regardless of dietary needs.
• Residents scream for help for hours and staff don't care.
• A lot of residents have had belongings stolen.
• It is the worst place ever.
• The facility is dirty, the staff are rude, and it is disorganized.
• They did not notify the family when a loved one passed.
• There are photos showing bruises on her arms.
• Management has been overbilling the stay from day one.
• The facility is not well managed; management is terrible.
• There was no heat the night before.
• There was a complete lack of care.

Review

Evergreen Nursing Center in Harmony, PA is best suited for families that prize personal warmth from frontline caregivers and a structured social milieu, and for residents who can tolerate active advocacy from loved ones to ensure consistent care. The community appears to work best when staff relationships are the focal point and when families are prepared to monitor day-to-day care and billing closely. Those with high medical or behavioral needs, or who require a consistently high level of safety and system-wide accountability, may want to consider alternatives. The pattern in reviews suggests that stronger governance, steadier staffing, and transparent administration are decisive factors for long-term satisfaction.

On the plus side, several reviews highlight compassionate, patient, and attentive direct care from aides and nurses. Residents and families report that staff can be kind, patient, and genuinely caring, with meaningful daily activities and engaging programs that help maintain social connections. Therapy services occasionally receive high marks, with mentions of effective OT/PT and an emphasis on restoring function. When care teams are functioning well, the atmosphere can feel supportive and the environment can feel like a real home, which matters greatly for quality of life in long-term stays.

However, the core concerns raised across reviews are hard to overlook and tend to undermine those strengths. Chronic understaffing and slow response times to calls for help emerge as persistent complaints, sometimes leaving residents waiting long periods for assistance and even risking humiliation or discomfort during urgent moments. Reports of dirty conditions, broken equipment, and unreliable heating in some rooms point to systemic maintenance and safety lapses that erode trust quickly. Billing inconsistencies, retroactive Medicaid issues, and perceived mismanagement by administrators further complicate decision-making, leaving families to expend energy litigating rather than focusing on care.

Those cons do not neatly balance the positives. The most troubling reviews connect safety and dignity concerns, bedsores, severe weight loss, falls, and allegations of neglect, with a perception of inconsistent oversight and insufficient accountability. When leadership is described as unresponsive or adversarial, even well-intentioned caregivers face a tough environment, and the overall trajectory of care can feel uncertain. For families weighing options, these cluster of risk signals, staff turnover, whether care plans are followed, and the reliability of billing and communication, often outweigh occasional good days or strong therapy outcomes.

In practical decision terms, this facility may still be appropriate for a short or transitional rehab where a strong family liaison can accompany clinical goals and monitor progress. But a longer-term move requires caution: ask for recent state inspection reports, request to meet the care director and business office, and seek explicit references about staffing levels, nurse coverage per shift, and response times. Compare with other nearby communities that demonstrate consistent staffing, clean audits, transparent billing, and clearly documented care plans. Prospective residents should insist on trial visits, observe meal service, observe cleanliness, and probe how emergencies are handled after hours.

The bottom line is decisive. Evergreen Nursing Center offers elements of genuine warmth, social engagement, and rehab potential, yet the overarching pattern in reviews points to significant governance, safety, and reliability gaps. For families leaning toward a risk-averse choice, alternatives with steadier staffing, transparent administration, and proven safety records will likely deliver more predictable outcomes. If the decision favors scrupulous advocacy and a facility that rewards proactive family involvement, Evergreen can work, but only with vigilant oversight and a clear plan to monitor care quality, billing accuracy, and day-to-day safety.

Physicians

• Wahl & Sons Family Practice (0.8 miles)
• Elite Orthotics (2.4 miles)
• Cranberry Oral Surgery (6 miles)
• New Harmony Integrated Medicine (6.9 miles)
• Viji Selvaraj, MD FAAP (7.2 miles)
• Bass Wolfson Pediatrics (7.5 miles)
• Wexford Medical Practice (7.7 miles)

Restaurants

• Harmony Inn (0.9 miles)
• Burger King (1.3 miles)
• Los Mayas Mexican Restaurant (1.5 miles)
• Kaufman House (1.6 miles)
• Log Cabin Inn (2.1 miles)
• Missing Links Brewery (7 miles)
• Mad Mex (7.2 miles)

Pharmacies

• Rite Aid (1.4 miles)
• Walgreens (1.6 miles)
• Evans City Pharmacy & Gift (3.5 miles)
• Walgreens (8 miles)
• CVS Pharmacy (8.5 miles)
• Rite Aid (8.5 miles)
• CVS Pharmacy (9.1 miles)

Places of Worship

• Victory Family Church (4.6 miles)
• St Ferdinand's Church Rectory (7.4 miles)
• Mars United Methodist Church (9.1 miles)

Parks

• Cranberry Township Community Park (6.4 miles)
• Cranberry Township Municipal Center (7.4 miles)
• North Boundary Waterpark (7.4 miles)
• McConnells Mill State Park (8.3 miles)
• Adams Township Community Park (8.9 miles)
• R.C. Stiefel Park (9.5 miles)
• Knob Hill Community Park (10.1 miles)

Transportation

• Butler Farm Show (3G9) (7.9 miles)
• Pittsburgh - Butler Regional Airport (BTP) (8.6 miles)

Cafes

• Panera Bread (8.3 miles)
• Convive Coffee Roastery (8.6 miles)
• Starbucks (9.8 miles)
• National Grind (9.9 miles)
• Panera Bread (10 miles)
• Hardwood Cafe (10.2 miles)

Theaters

• Cranberry Cinemas (8.4 miles)

Hospitals

• UPMC Passavant - Cranberry (8.4 miles)
• Passavant Hospital (8.5 miles)
• Heritage Valley Health System (9.1 miles)