322 324 North Pennsylvania Avenue, Greensburg, PA 15601
For more information about senior living options: (844) 490-3973
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The collection of remarks about Westmoreland Manor in Greensburg, PA paints a picture of a facility that inspires strong loyalty and sincere gratitude from many families, while also giving voice to serious concerns from others. Several reviewers highlight how the staff's kindness and availability stand out. One account praises specific individuals, including Jennifer from the Social Service Department, and describes the staff as "terrific" and "wonderful," with a sense that they truly care about each resident. Families repeatedly note that the care team goes beyond basic duties, with positive stories about nurses, aides, and office personnel working together to support loved ones. Activities are described as plentiful - three to four events every day - and the presence of church services on site adds a comforting, familiar routine for residents and their families. The overall impression from these accounts is that the Manor can be a place of warmth, reliability, and structured daily life for many residents.
In multiple reviews, the Manor is presented as a well-functioning, clean facility where residents feel safe. Families recount positive experiences across departments, from the business office to the nursing and recreation teams, and even to volunteers and front-desk staff. The sentiment is that the facility provides not only medical care but a sense of community, with staff who treat residents with respect and dignity. Several reviewers emphasize the cleanliness of the environment and the availability of resources designed to support daily living, from nutritious, varied food options to social and spiritual activities. One reviewer even calls it "a jewel" of the county, underscoring the pride many families take in choosing this place and the impression that staff genuinely cares about their loved ones' well-being.
The facility's strengths are sometimes framed in terms of its comprehensive staffing and the dedication across roles. Reviewers point to the maintenance and housekeeping teams, in addition to the nursing, dietary, and office staff, as contributors to a respectful, friendly atmosphere. The sense of teamwork and consistent care is framed as a notch above what might be expected, leading families to recommend the Manor as a place for consideration when choosing nursing care. The overall message is that the Manor's culture emphasizes kindness, professionalism, and a stable environment where residents can feel secure and well looked after.
However, not all feedback is glowing, and several reviewers illuminate persistent challenges. One account describes the staff as "not friendly" and "not helpful," noting frustrations such as the lack of in-room phones and reliance on calling the nurses' station for assistance. The reviewer hints at a broader tension between different staffing groups, suggesting that some friction exists between agency staff, union nurses, and self-scheduling personnel. There is a call for more consistent courtesy and a reminder that effective care depends on cooperative, respectful interaction across the entire team. This perspective offers a stark contrast to the other glowing reviews and reflects real-world tensions that can arise in a busy long-term care setting.
Another recurring theme is the expectation that families must stay actively involved to ensure their loved ones' needs are met. One reviewer explicitly states that this is not private-duty care and that the best 24-hour care requires private hired help. This viewpoint helps set realistic expectations for families considering the Manor: the facility can provide solid, compassionate care, but ongoing advocacy and communication with the care team are often necessary to monitor changes and address concerns promptly. The message here is not to discourage seeking care at the Manor but to acknowledge the realities of navigating care in a larger facility where resources and routines may sometimes obscure individual needs.
One of the most forceful and detailed critiques comes from a family member describing a grandmother who has lived at the Manor for more than five years. This account paints a troubling picture of neglect, systemic inertia, and procedural obstacles. According to the reviewer, certain needs - such as timely attention to health changes, eyeglasses, dentures, and hearing aids - can be overlooked behind routines and bureaucracy. They describe problematic practices, including the continued use of malfunctioning oxygen tanks and the frequent, destabilizing room changes that undermine a resident's sense of continuity. The reviewer argues that social workers and bureaucrats often defend these conditions, labeling the experience a "nightmare" and advising others to place a loved one in a better facility if possible. This is a stark counterpoint to the more positive narratives and serves as a cautionary beacon for families who may rely on the Manor to meet complex, ongoing needs.
Despite the severity of that critique, there are also affirmations of positive, everyday care. A separate reviewer notes that their own mother has been at the Manor for several years and emphasizes that, while high-functioning residents may require less care, many residents and their families must be vigilant, assertive, and prepared to advocate for specific services. The comment acknowledges real love and care from many nurses but reiterates that an involved family member is often necessary to maintain quality of life and respond to any lapses in service. A final positive note from a mother's relative describes the staff as friendly and genuinely caring, reinforcing the idea that, alongside the facility's challenges, there are meaningful, affectionate relationships and dependable support that families value.
Taken together, the reviews present a nuanced portrait of Westmoreland Manor. On the positive side, the facility is portrayed as a well-maintained, clean environment with a broad array of activities, strong nursing and support staff, and a culture of care and community that can help residents feel safe and engaged. Families frequently commend the staff's kindness, the organization of services, and the presence of meaningful amenities such as church services and diverse food options. On the critical side, concerns about inconsistent staff attitudes, the strain between different employee groups, communication gaps, and the potential for individual needs to be overlooked in the busy rhythms of a large facility are clearly articulated. For families, the overarching takeaway is that Westmoreland Manor can be an excellent place for loved ones when staff are responsive and involved, but it also requires proactive engagement from families to ensure that care stays aligned with each resident's changing needs. In short, the Manor emerges as a place with real strengths and genuine care, tempered by practical challenges that come with operating a large nursing home.
Rosewood Manor is a board and care home located in Greensburg, PA. Our community provides a comfortable and welcoming environment for seniors who require assistance with daily tasks and activities.
Residents at Rosewood Manor enjoy a range of amenities to enhance their living experience. Each room is fully furnished and equipped with cable or satellite TV, as well as Wi-Fi/high-speed internet access. Our dining room offers delicious meals prepared by our dedicated staff, taking into consideration any special dietary restrictions that residents may have. Housekeeping services ensure that all common areas and individual rooms are kept clean and tidy.
At Rosewood Manor, we prioritize the well-being of our residents. Our caring staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that residents receive the necessary medical attention. Medication management is available to help residents stay on top of their health needs. Additionally, we offer a mental wellness program to promote emotional well-being.
Our community encourages an active lifestyle through resident-run activities and scheduled daily activities designed to stimulate both the mind and body. Residents can also take advantage of the outdoor space and garden for relaxation and enjoyment.
Convenience is key at Rosewood Manor, with various amenities and services nearby. There are two cafes within close proximity, perfect for socializing or enjoying a cup of coffee with friends. Seven parks provide opportunities for outdoor recreation and leisurely walks. Nine pharmacies make it easy to obtain medications, while 30 physicians ensure access to healthcare professionals. With 36 restaurants nearby, residents have plenty of dining options outside of the community as well.
We understand the importance of spiritual fulfillment, which is why there is a place of worship nearby for those seeking solace or religious services. For entertainment purposes, there is a theater within reach for residents to enjoy movies or live performances.
In case of any medical emergencies or specialized care needs, Rosewood Manor is in close proximity to four hospitals, ensuring prompt and accessible healthcare.
Overall, Rosewood Manor offers a secure and caring environment for seniors where they can receive the assistance they need while enjoying a fulfilling and active lifestyle.
Rosewood Manor is located at 322 324 North Pennsylvania Avenue, Greensburg, PA 15601 in Westmoreland County, Pennsylvania
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The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.